site reliability engineer (athens, thessaloniki, heraklion crete)

As a Site Reliability Engineer you will ensure that Vodafone's data services maintain high reliability and uptime, meeting the performance requirements of our customers. You will be responsible for designing and implementing robust monitoring strategies, ensuring the performance and scalability of data systems, and actively participating in continuous improvement of service reliability. Additionally, you will support incident and problem management, provide feedback to development teams, and contribute to the design and review of data-centric IT solutions. 

More Specifically you will: 

• Support the development of an effective, inclusive SRE team with a focus on data infrastructure, ensuring alignment with SRE principles and practices 

• Design optimization strategies for data infrastructure, including database systems (e.g., Oracle, MySQL), data pipelines, and ETL processes 

• Define monitoring requirements and implement alerting mechanisms for data services and infrastructure, using tools such as Prometheus, Grafana, and ELK stack 

• Provide feedback to data engineers and data platform teams regarding system malfunctions and potential areas for performance improvement 

• Participate actively in Incident & Problem Management for both data infrastructure and business-related incidents, focusing on root cause analysis and future-proofing solutions 

• Manage operational costs (OPEX) for data-related services, covering aspects like capacity planning, database licensing, support, and other related expenses 

• Collaborate closely with internal and external teams, including on-shore and off-shore units, to drive alignment on data service performance and reliability 

• Mentor and guide new SRE team members, helping them understand data-related aspects of SRE and best practices for reliability engineering 

• Lead automation initiatives to streamline data processing, reduce manual interventions, and increase business SLAs for data services 

• Ensure resilience, redundancy, and high availability for critical data services and workflows (both new and existing) 

• Oversee the successful transition of data solutions from development to production, ensuring compliance with SRE principles 

• Review the functional design of new data-centric deliverables, offering recommendations to optimize performance and reliability 

Who you are

• Bachelor's degree in Computer Science, Engineering, or a related field

• 5+ years of experience in IT Operations, focusing on data technologies and platforms (e.g., AWS, GCP, Oracle, MySQL) 

• Proficient in CI/CD tools (e.g., Jenkins, GitOps), scripting (e.g., Python, Bash), and cloud-based data solutions 

• Expertise in monitoring tools like Prometheus, Grafana, ELK, and experience with containerization and Kubernetes 

• Strong skills in automation (e.g., Ansible, Terraform) and database management (Oracle PL/SQL, large-scale databases) 

• Analytical mindset, strong problem-solving skills, and excellent communication abilities in Greek and English 

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Competitive pay, bonus & remuneration package 

• Private Health & Medical Insurance  

• Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad 

• Remote work equipment to help you create a comfortable, ergonomic workspace at home  

• Unlimited access to learning resources and trainings 

• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service  

• Spirit of Vodafone Day: one day each quarter dedicated to your personal development 

• Extra days off: Vodafone Day, Family Day, Volunteering Day  

• Needless to say, we cater for your communication wherever you are 

• Office amenities (subject to the office location): such as restaurant, gym and parking 

• Special employee offers and discounts