senior mobile product manager

The job holder will be reporting to the Business Marketing Manager and will be responsible to design, manage delivery and monitor/improve mobile commercial products to the business customers. The team member, should introduce innovative practices in business processes so as to increase profitability, differentiate from competition and increase customer experience.

Key accountabilities and decision ownership: 

•   Commercially design (features & business processes), customize and improve new or existing local and global business mobile products

•   Monitor mobile products’ commercial, financial and operational performance and trigger actions of product improvements in terms of revenue boost opportunities, cost and customer experience

•   Hold responsibility of project delivery against set KPIs, including budgeting and business case scenarios

•   Produce product material to be given to relevant teams for awareness/training reasons

•   Monitor technological/commercial trends across industry to adopt best practices in local products

•   Act as SPOC towards relevant Group commercial teams and manage the day-2-day relationship with key internal stakeholders (commercial teams, finance, IT, etc.)

Key performance indicators:

•   Customer Experience

•   Service Revenue/Margin

•   Marketing campaigns performance

•   Market Share

Who you are

•   University Degree in Marketing, Telecom or relevant Technological educational background

•   Project Management skills with proven previous experience.

•   Knowledge of Financials

•   Excellent command of English language (oral and written).

•   Team-player & Strong customer orientation

•   Thorough knowledge and understanding of mobile services and operational practices in Greek market, as well as relevant regulation

•   Understanding of the Greek and industry-related business market

•   Understanding of business financials so as to govern operation and re-design processes in a way that optimises profitability

•   Understanding of Sales activities so as to successfully act as comprehensive bridge will be considered as a plus

•   5 years related experience. Technology Network background will be considered a plus

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

• Competitive pay, bonus & remuneration package 

• Private Health & Medical Insurance 

• Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad 

• Remote work equipment to help you create a comfortable, ergonomic workspace at home 

• Unlimited access to learning resources and trainings 

• Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service 

• Spirit of Vodafone Day: one day each quarter dedicated to your personal development 

• Extra days off: Vodafone Day, Family Day, Volunteering Day 

• Needless to say, we cater for your communication wherever you are 

• Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking 

• Special employee offers and discounts