ict technical account manager

As an ICT Technical Account Manager you will be responsible for performing Presales Analysis and presenting Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration & Infrastructure solutions as well as Software as a Service products). The job holder will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts.  

• Perform daily visits (physical or digital) to investigate & analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements.  

• Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses.  

• Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions 

• Achieve Sales Targets by co-operating with Corporate Account Managers  

• Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle. 

Who you are

• Previous working experience in a similar position in a Telecommunications or IT company 

• Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace & Security, EndPoint Security (MS Defender) as well as Integration services for the above 

• Experience in technical, both in Greek and English 

• Ability and interest to learn about the latest business services and products. 

• Very good interpersonal skills and ability of fluent communication with customers and partners.  

• Strong results orientation, attention to detail & flexibility to work under pressure & tight timelines