Jobily
About the job
Part of our Front Office team on our River vessels, the Hotel Manager responsible for guest satisfaction and profitability through efficient administration, excellent service, and staff supervision. The Hotel Manager reports to Corporate Operations Manager.
WHAT YOU WILL DO ON BOARD
Manage entire hotel operation on board according to company standards
Lead and motivate team according to Viking Philosophy
Ensure highest level of cleanliness, hygiene, and order in all areas
Responsible for cost control, adherence to budgets, and inventory management
Anticipate guest needs, handle complaints, and participate in onboard events
Supervise and support F&B department and crew working hours, days off, and vacation scheduling
On board our ship
Uniforms, laundry and unlimited Wi-Fi are free of charge for all crew members
Lodging and meals are provided to you by Viking onboard
Travel to/from the ship provided by Viking (first and last journeys of the season)
Dedicated crew areas and activities
Sundeck area for crew use
Employee benefits
Paid vacation
Referral program
Loyalty bonuses
Health and accident insurance
Payments into a pension fund
Child allowance for children aged under 18 years
ABOUT YOU
Hospitality degree required (min. Diploma in Hotel Management)
Minimum of 3 years previous experience required in similar position
Fluent in English with excellent oral and written communication skills
Exceptional leadership skills and ability to handle confidential information discreetly
Ability to maintain impeccable hygiene standards, extensive walking and standing required
On Site
Ναυτιλία
Fixed Term
Full Time
About the company
The world's leading exploration company
Our history
"We had a vision that travel could be more destination-focused and culturally enriching. We wanted to offer experiences designed for the thinking person."
Torstein Hagen, Chairman of Viking
Viking was founded in 1997 with the vision that travel could be more destination focused and culturally immersive.
The company expanded into the American market in 2000, establishing a sales and marketing office in Los Angeles, California. Since then, Viking has grown to a fleet of more than 90 vessels, offering river, ocean and expedition voyages on all seven continents. Viking provides destination-focused itineraries for curious travelers, with each journey including a shore excursion in every port and an onboard and onshore enrichment program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
With more than 450 awards to its name, Viking is a leader in the industry and was rated #1 for Rivers, #1 for Oceans (for ships sized 500 to 2,500 berths) and #1 for Expeditions by Condé Nast Traveler in the 2023 Readers’ Choice Awards. This is the first time a travel company has been voted #1 in all three categories simultaneously.