What you'll do
- Support assigned food and beverage stations by collecting, delivering and replenishing food, beverages and condiments.
- Set up, label, maintain and monitor self-service buffet areas; assist with food service behind the line when instructed.
- Support Waiters and Assistant Waiters during service.
- Serve beverages during meal periods in line with company alcohol serving policies.
- Maintain service quality according to STAR Service Standards and clean work areas and equipment.
- Prepare and support cocktail parties, Tea Time and other special events.
- Set up assigned areas according to Operations Manuals and Standard Operating Procedures.
- Sanitize, clean and polish equipment, glassware and flatware, minimizing loss or damage.
- Prepare mise-en-place at least 15 minutes before service.
- Assist with embarkation duties, including luggage assistance, guest escorting and storage.
- Participate in daily team meetings to support operational needs and consistent service standards.
- Deliver guest-focused service while maintaining cleanliness and hygiene in assigned areas.
- Wear task-specific Personal Protective Equipment and use safe lifting techniques.
- Protect company property, particularly during rough weather conditions.
- Follow safety, security, public health and environmental procedures, including required training and drills.
- Take ownership of assigned food and beverage areas and assist other departments when instructed.
Key requirements
- 0+ years' experience
- Japanese language and English language
- Food and beverage service, buffet service and guest service
- Cleanliness and hygiene, sanitary standards, and food and equipment sanitation
- Alcohol serving policies, Standard Operating Procedures and STAR Service Standards
- Safety and security procedures, Personal Protective Equipment and safe lifting techniques
- Hospitality operations
- Hospitality Managementpreferred
About the job
PURPOSE OF POSITION - The Café Attendant ensures efficient food and beverage (F&B) operations, supports the Galley Operation, following all applicable company standards, and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service…
About the company
The world's leading exploration company
Our history
"We had a vision that travel could be more destination-focused and culturally enriching. We wanted to offer experiences designed for the thinking person."
Torstein Hagen, Chairman of Viking
Viking was founded in 1997 with the vision that travel could be more destination focused and culturally immersive.
The company expanded into the American market in 2000, establishing a sales and marketing office in Los Angeles, California. Since then, Viking has grown to a fleet of more than 90 vessels, offering river, ocean and expedition voyages on all seven continents. Viking provides destination-focused itineraries for curious travelers, with each journey including a shore excursion in every port and an onboard and onshore enrichment program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
With more than 450 awards to its name, Viking is a leader in the industry and was rated #1 for Rivers, #1 for Oceans (for ships sized 500 to 2,500 berths) and #1 for Expeditions by Condé Nast Traveler in the 2023 Readers’ Choice Awards. This is the first time a travel company has been voted #1 in all three categories simultaneously.
About the company
The world's leading exploration company
Our history
"We had a vision that travel could be more destination-focused and culturally enriching. We wanted to offer experiences designed for the thinking person."
Torstein Hagen, Chairman of Viking
Viking was founded in 1997 with the vision that travel could be more destination focused and culturally immersive.
The company expanded into the American market in 2000, establishing a sales and marketing office in Los Angeles, California. Since then, Viking has grown to a fleet of more than 90 vessels, offering river, ocean and expedition voyages on all seven continents. Viking provides destination-focused itineraries for curious travelers, with each journey including a shore excursion in every port and an onboard and onshore enrichment program that provides deep immersion in the destination through performances of music and art, cooking demonstrations, informative port talks and carefully selected guest lecturers.
With more than 450 awards to its name, Viking is a leader in the industry and was rated #1 for Rivers, #1 for Oceans (for ships sized 500 to 2,500 berths) and #1 for Expeditions by Condé Nast Traveler in the 2023 Readers’ Choice Awards. This is the first time a travel company has been voted #1 in all three categories simultaneously.