What you'll do
- Manage overall performance of service contracts ensuring fulfillment of contractual obligations
- Develop deep understanding of contract requirements and monitor compliance, performance, and delivery
- Act as primary contact during service contract phase and own customer relationship
- Maintain comprehensive view of customer accounts ensuring cross-functional alignment
- Report contract performance clearly across functions
- Manage complex contractual discussions including negotiations and settlements
- Identify opportunities for added value in contracts
Key requirements
- Contract Management and understanding of contractual frameworks
- Data Analysis skills with experience in reporting tools
- Statistics and Economics knowledge
- Budgeting and Cost Control familiarity
- SAP and Salesforce proficiency
- Negotiation, Communication, and Interpersonal Skills
- Customer Relationship Management abilities
- Problem Solving using data and insights
- Mechanical Engineering / Electrical Engineering / Industrial Engineering
Benefits
- Opportunity in an international fast-growing environment in wind power sector.
- Part of an engaged team supporting global energy transition with personal and professional development opportunities.
- Hybrid position based in Athens with occasional international travels.
About the job
At Vestas, we are committed to taking care of our customers-every day. Customer Service Management plays a critical role in connecting our customers with our organization, ensuring long-term partnerships and increasing the value we create together. We believe that high-quality service transforms…
About the company
Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with +154 GW of wind turbines in 87 countries, we have installed more wind power than anyone else.
Through our industry-leading smart data capabilities and +132 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. Together with our customers, Vestas’ more than 29,000 employees are bringing the world sustainable energy solutions to power a bright future.
About the company
Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with +154 GW of wind turbines in 87 countries, we have installed more wind power than anyone else.
Through our industry-leading smart data capabilities and +132 GW of wind turbines under service, we use data to interpret, forecast, and exploit wind resources and deliver best-in-class wind power solutions. Together with our customers, Vestas’ more than 29,000 employees are bringing the world sustainable energy solutions to power a bright future.