What you'll do
- Prospect and research potential customers through cold calling, outbound prospecting, and social media
- Engage with leads to assess needs, pain points, and fit for products or services
- Qualify opportunities through discovery conversations
- Initiate contact using personalized communication via phone, email, and social media
- Build rapport and nurture relationships to move prospects through the sales funnel
- Upsell and cross sell to existing clients to drive revenue and foster long-term relationships
Key requirements
- Sales experience including prospecting and lead qualification
- Upselling and cross selling skills
- Verbal and written communication in LATAM Spanish
- Understanding customer pain points and addressing objections
- Proficiency with CRM systems and sales development tools
- Communication via phone, email, and social media
- Collaboration skills to work effectively with sales teams and stakeholders
Benefits
- Consistent Monday to Friday workweek for work-life balance.
- Competitive compensation with performance bonuses, 25 days PTO, tuition reimbursement, private health insurance, and meal vouchers.
About the job
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a LATAM Spanish - Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.
During a Typical Day, You’ll
Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media
Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity
Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions
Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel
What You Bring to the Role
Applied sales experience
Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling
Excellent verbal and written communication skills in LATAM Spanish
Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media
Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel
Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders
Confidence in utilizing sales development tools and CRM systems
What You Can Expect
Consistent workweek from Monday to Friday, enabling a healthy work-life balance
Inclusive culture and community focus, we foster inclusivity and encourage community engagement
Individualized career growth and development which means if its important to you, its important to us. Yes, you'll receive the training and support you need to succeed in this role... and there's more. You wish to be a leader in the future, we've got the skills. Want to develop a particular skill? We have 1000s of free courses you can take any time. Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.
Competitive compensation package based on work experience (salary corresponding to skills and expertise), performance-based bonuses, as well as compensation for any existing notice period to facilitate smooth transition and integration.
25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.