What you'll do
- Identify and research potential customers through cold calling, outbound prospecting, and social media
- Engage with leads to assess needs and qualify sales opportunities
- Initiate contact with prospects via phone calls, emails, and social media
- Build rapport and nurture relationships to advance prospects through the sales funnel
- Upsell and cross sell to existing clients to drive additional revenue
- Collaborate with sales teams and stakeholders to support sales objectives
Key requirements
- Sales experience including prospecting and lead qualification
- Skills in upselling and cross selling
- Strong communication skills in English and Italian
- Ability to articulate value propositions and understand customer pain points
- Experience with sales development tools and CRM systems
- Competence in cold calling and social media engagement
- Team collaboration skills
Benefits
- Consistent Monday to Friday workweek for healthy work-life balance.
- Competitive compensation with performance-based bonuses.
- 25 days PTO, tuition reimbursement, private health insurance, and meal vouchers.
About the job
Bringing smiles is what we do at TTEC… for you and the customer. As a Business Development Sales Representative - Italian-English working onsite in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.
During a Typical Day, You’ll
Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media
Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity
Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions
Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel
What You Bring to the Role
Applied sales experience
Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling
Excellent verbal and written communication skills in English and Italian
Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media
Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel
Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders
Confidence in utilizing sales development tools and CRM systems
What You Can Expect
Consistent workweek from Monday to Friday, enabling a healthy work-life balance
Inclusive culture and community focus, we foster inclusivity and encourage community engagement
Individualized career growth and development which means if its important to you, its important to us. Yes, you'll receive the training and support you need to succeed in this role... and there's more. You wish to be a leader in the future, we've got the skills. Want to develop a particular skill? We have 1000s of free courses you can take any time. Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.
Competitive compensation package based on work experience (salary corresponding to skills and expertise), performance-based bonuses, as well as compensation for any existing notice period to facilitate smooth transition and integration
25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.