english - customer service representative in support of the home depot (evening full time hours)
Jun 28, 2026 by TTEClife
About the job
Your potential has a place here with TTEC’s award-winning employment experience. As an English-speaking Customer Service Representative in support of The Home Depot working on-site in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC
Our purpose, team, and company culture are amazing, and our Great Place to Work® certification as well as gold awards for Best Multilingual Customer Service and Best Approach to DEIB from the European Contact Centre and Customer Service Awards 2025, says it all!
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile. You’ll be the difference between their customer experience being just average or exceptional, facilitating effortless resolution.
During a Typical Day, You’ll
Answer incoming calls from U.S.-based customers for the largest home improvement retailer in the United States
Provide accurate, valid, and complete information by using the right tools, methods, and processes
Some upselling of products or services to existing customers may be required
What You Bring to the Role
Fluent in English (B2 level)
Previous customer service experience recommended
High school diploma or equivalent
Proficiency in using computer systems and software applications
Professionalism, positivity, and a supportive attitude while being eager to learn new skills and processes
Ability to support and work regular evening shifts (ranging between 15:00-24:00)
What You Can Expect
Competitive compensation package with a monthly base salary performance bonus opportunities
A 15:00-23:00 and/or 16:00-24:00 evening shift that fits your fun living lifestyle
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Knowledgeable, encouraging, supporting and present leadership
An inclusive culture and community minded organization where giving back is encouraged
Career growth and lots of learning opportunities for aspiring minds
25 days annual leave per year
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the company
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.