technical department administrative assistant
Oct 13, 2026 · Quality & Reliability
What you'll do
- Monitor and maintain daily operations in the Ticketing Portal, including tickets, tasks, contracts and customer records
- Coordinate client and partner follow-up on open tasks, service requests and updates
- Collaborate with the Technical Manager and internal departments on daily operations
- Review automated service reports for accuracy, completeness and timely delivery
- Monitor contract consumption, expiry dates and renewals, ensuring timely follow-up
- Manage personnel schedules and support internal team planning
- Prepare and distribute weekly, monthly and quarterly operational reports
- Maintain records of employees’ CVs, certifications and technical qualifications
- Coordinate per-call support requests, dispatch service agreements and follow up on customer approvals
- Coordinate project signoffs, completion follow-up and documentation storage
Key requirements
- 3+ years' experience
- Administrative coordination, technical operations procedures and schedule management
- Ticketing portals, contract monitoring and service agreement coordination
- Operational reporting and record management
- Client and partner follow-up, customer service and communication
- MS Office and time management
- Greek language and English language
- Any Fieldpreferred
Benefits
- Competitive salary based on qualifications, continuous training and development, access to advanced security and infrastructure training labs, necessary technology equipment, and a modern professional workspace.
About the job
We are looking for a Technical Department Administrative Assistant to support the smooth and efficient operation of our Technical Department. The role combines daily operational coordination, client and partner follow-up, service and contract monitoring, reporting, and administrative support…
About the company
As a leading System Integrator in Greece, Q&R develops and implements complex, mission critical IT systems and solutions for the major sectors of the economy, focusing on governmental organizations and large enterprises. Q&R has a strong record of successfully completing an extensive list of technology projects for over three decades. The company is certified as per ISO9001:2015, ISO27001:2013, ISO14001:2015, ISO22301:2012, ISO20000-1:2018, and ISO237001:2017.
Q&R Group possesses deep expertise and extensive capabilities in the areas of intelligent workflows, automation, integration, and data management, while actively investing in new emerging technologies based on Artificial Intelligence, Machine Learning, Natural Language Processing, Robotics Process Automation and building specialized solution in the area of sustainability and energy.
The Q&R Group has developed strategic partnerships with the top global technology vendors in these areas like Oracle, Microsoft, IBM, and SAP.
Q&R Group develops own software and markets off-the-self customized vertical applications like ORAMA ERP, DMS, Property Management, and Bank Guarantees Letter Management and information system for the collection, processing, and certification of energy metering data in the context of implementing the energy balance market.
Q&R S.A. founded in 1992, is traded in the Athens Stock Exchange since 2000 (stock symbol: QUAL).
Q&R Group is also active in Cyprus, Brussels, Romania, and broader Balkan area.
About the company
As a leading System Integrator in Greece, Q&R develops and implements complex, mission critical IT systems and solutions for the major sectors of the economy, focusing on governmental organizations and large enterprises. Q&R has a strong record of successfully completing an extensive list of technology projects for over three decades. The company is certified as per ISO9001:2015, ISO27001:2013, ISO14001:2015, ISO22301:2012, ISO20000-1:2018, and ISO237001:2017.
Q&R Group possesses deep expertise and extensive capabilities in the areas of intelligent workflows, automation, integration, and data management, while actively investing in new emerging technologies based on Artificial Intelligence, Machine Learning, Natural Language Processing, Robotics Process Automation and building specialized solution in the area of sustainability and energy.
The Q&R Group has developed strategic partnerships with the top global technology vendors in these areas like Oracle, Microsoft, IBM, and SAP.
Q&R Group develops own software and markets off-the-self customized vertical applications like ORAMA ERP, DMS, Property Management, and Bank Guarantees Letter Management and information system for the collection, processing, and certification of energy metering data in the context of implementing the energy balance market.
Q&R S.A. founded in 1992, is traded in the Athens Stock Exchange since 2000 (stock symbol: QUAL).
Q&R Group is also active in Cyprus, Brussels, Romania, and broader Balkan area.