administrative support officer
Sep 15, 2026 · ENTERSOFTONE
What you'll do
- Receive and manage support requests via email and telephone
- Register cases in the ticketing system and assign them to appropriate teams
- Provide secretarial and administrative support including phone calls, emails, correspondence, and reception duties
- Manage the e-learning platform, send credentials and participation emails, support participants, and monitor examinations
- Welcome guests and coordinate meeting rooms
- Support the smooth operation of daily administrative tasks
Key requirements
- Customer Care, Administrative Support, and Secretarial Support skills
- Strong time management and organizational skills
- Excellent communication and interpersonal skills
- Proficiency in MS Office applications
- Experience with ERP systems
- Telephone handling, email management, and reception duties
- Any Fieldpreferred
Benefits
- Competitive remuneration package, private health insurance plan, mentoring opportunities, funded training & development, catering food services.
About the job
We are looking for Administrative Support Officer to join our high caliber team. Your Role - Receive and manage support requests via email and telephone, register cases in the ticketing system, and assign them to the appropriate teams. - Provide secretarial and administrative support, handling…
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.