Plegma Net
nova retention agent – διατήρησης πελατών
Oct 7, 2026 · Plegma Net
Αττική·Oct 7, 2026
ΑττικήHybridΚέντρο Εξυπηρέτησης / Call CenterPermanentFull Time
JOBILY AI SUMMARY
What you'll do
- Manage Nova’s existing customer base through outbound and inbound calls
- Renew contracts and assess customer needs
- Retain customers who have requested service cancellation
- Provide personalized recommendations and inform customers about new services
- Build trusted relationships and maintain customer satisfaction
Key requirements
- Customer retention and contract renewals
- Telecommunications sales and sales
- Outbound and inbound calling
- Needs assessment and personalized recommendations
- Customer service
- General Studies
Benefits
- Stable monthly salary with recognition of three-year seniority increments, an additional €200 bonus for each successful candidate referral, and an open-ended employment contract.
- Five-day morning workweek, fixed 8-hour schedule from 10:00–18:00, continuous training, and support.
- Group private insurance plan and guaranteed two-week summer leave in August.
About the job
Η PlegmaNet, επίσημος συνεργάτης της Nova, αναζητά Retention/Saving Agent Διατήρησης Πελατών για τη διαχείριση ανανεώσεων συμβολαίων και την προώθηση νέων υπηρεσιών τηλεπικοινωνίας σε υφιστάμενο πελατολόγιο. Αν διαθέτεις επικοινωνιακές δεξιότητες, σε ενδιαφέρει ο χώρος των πωλήσεων, έχεις…


