Plegma Net logo
Plegma Net

nova retention agent – διατήρησης πελατών

Oct 7, 2026 · Plegma Net

Αττική·Oct 7, 2026
ΑττικήHybridΚέντρο Εξυπηρέτησης / Call CenterPermanentFull Time
JOBILY AI SUMMARY

What you'll do

  • Manage Nova’s existing customer base through outbound and inbound calls
  • Renew contracts and assess customer needs
  • Retain customers who have requested service cancellation
  • Provide personalized recommendations and inform customers about new services
  • Build trusted relationships and maintain customer satisfaction

Key requirements

  • Customer retention and contract renewals
  • Telecommunications sales and sales
  • Outbound and inbound calling
  • Needs assessment and personalized recommendations
  • Customer service
  • General Studies

Benefits

  • Stable monthly salary with recognition of three-year seniority increments, an additional €200 bonus for each successful candidate referral, and an open-ended employment contract.
  • Five-day morning workweek, fixed 8-hour schedule from 10:00–18:00, continuous training, and support.
  • Group private insurance plan and guaranteed two-week summer leave in August.

About the job

​Η PlegmaNet, επίσημος συνεργάτης της Nova, αναζητά Retention/Saving Agent Διατήρησης Πελατών για τη διαχείριση ανανεώσεων συμβολαίων και την προώθηση νέων υπηρεσιών τηλεπικοινωνίας σε υφιστάμενο πελατολόγιο. Αν διαθέτεις επικοινωνιακές δεξιότητες, σε ενδιαφέρει ο χώρος των πωλήσεων, έχεις…