restaurant manager

As a Restaurant Manager at Miraggio Thermal Spa Resort you are responsible for overseeing the daily operations of the restaurant, ensuring exceptional service, and providing guests with a memorable dining experience. Your role involves managing the restaurant team, maintaining quality standards, and optimizing profitability.

Key Responsibilities:

• Staff Management: Recruit, train, schedule, and supervise restaurant staff, including servers, hosts/hostesses, and bartenders. Provide leadership, coaching, and performance feedback to maintain a professional and motivated team.
• Guest Services: Ensure the delivery of exceptional guest service by overseeing the greeting, seating, and service of guests. Address guest concerns and ensure their dining experience meets or exceeds expectations.
• Quality Assurance: Maintain the highest standards of food and beverage quality, presentation, and service. Monitor food preparation and presentation, ensuring consistency and adherence to menu specifications.
• Order and Inventory Management: Oversee ordering, inventory control, and supplier relationships to manage costs effectively while maintaining product quality and availability.
• Financial Management: Prepare and manage the restaurant's budget, monitor expenses, and maximize revenue. Handle cash and credit card transactions, maintain accurate financial records, and ensure proper cash handling procedures.
• Menu and Beverage Knowledge: Stay updated on menu items, daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.
• Table Maintenance: Maintain a clean and well-organized dining area, including table setup and resetting, cleanliness, and appropriate tableware and condiments.
• Safety and Compliance: Ensure the restaurant's compliance with health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.
• Guest Feedback: Solicit and collect guest feedback on the dining experience. Analyze feedback to identify areas for improvement and implement changes as needed.

Qualifications:

• Bachelor's degree in hospitality, tourism, or a related field is preferred.
• Previous experience in restaurant management or a similar role in the hospitality or resort industry.
• 2-3 years minimum experience on similar position, leadership in hospitality strongly required.
• Excellent knowledge of Greek and English languages. Third language will be considered accordingly.
• Exceptional communication.
• Familiarity with POS (Point of Sale) systems for order processing and cash handling.
• Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.
• Availability to work in shifts, including evenings, weekends, and holidays.

Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service join our team and be part of our journey towards excellence!

All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.

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