Miraggio Thermal Spa Resort combines the alluring natural beauty of Halkidiki with the dazzle of innovative modern architecture, creating a world-class destination made for fans of wellbeing and luxury.

From the extensive pools and range of activities to the ultimate pampering in our luxurious Thermal Spa Centre, Miraggio Thermal Spa Resort has something for everybody. And for those who like to explore, the surrounding areas offer so much to see and do.

Welcome to the Miraggio Thermal Spa Resort. Halkidiki’s most inspiring and luxurious destination.

Miraggio Thermal Spa Resort combines the alluring natural beauty of Halkidiki with the dazzle of innovative modern architecture, creating a world-class destination made for fans of wellbeing and luxury. From the extensive pools and range of activities to the ultimate pampering in our luxurious Thermal Spa Centre, Miraggio Thermal Spa Resort has something for everybody. And for those who like to explore, the surrounding areas offer so much to see and do. Welcome to the Miraggio Thermal Spa Resort. Halkidiki’s most inspiring and luxurious destination.

Miraggio Thermal Spa Resort 

Τουρισμός / Ξενοδοχεία

Εστίαση

Ανθρώπινο Δυναμικό / HR

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Προσωπικό Ασφαλείας

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FullTime

OnSite

The HR Manager supports the General Manager in all decisions relating to strategic, organisational, and operational people matters for a luxury hotel property. The role helps to drive organisational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies &amp; procedures).&nbsp;Key Responsibilities:<ul><li>Talent Development &amp; Employee Engagement</li><li>Serve as a Talent Development Ambassador by actively promoting and implementing learning initiatives.</li><li>Identify and nurture talent across departments, supporting career progression and succession planning.</li><li>Conduct regular performance appraisals and ensure personalized development plans for team members.</li><li>Drive employee engagement through creative internal communication, events, and activities, ensuring proactive follow-up on engagement survey results.</li><li>Handle employee relations and grievance issues with professionalism, fairness, and discretion.</li></ul>&nbsp;HR Strategy &amp; Business Partnering<ul><li>Collaborate with the General Manager and leadership team to deliver strategic HR initiatives aligned with business objectives.</li><li>Provide coaching and guidance to department heads on people management, organizational design, and workforce planning.</li><li>Develop and implement effective recruitment strategies for both senior-level and volume positions, ensuring timely hiring and smooth onboarding processes.</li><li>Support succession planning and talent pipeline development.</li><li>Compensation, Benefits &amp; Compliance</li><li>Analyze competitive market trends and implement effective compensation and benefits strategies.</li><li>Ensure compliance with all labor, immigration, and employment regulations.</li><li>Oversee payroll processes (internal and external) and ensure accurate and efficient HR administration.</li><li>Handle disciplinary procedures and legal matters with consistency and in alignment with company policies.</li></ul>&nbsp;HR Operations &amp; Leadership<ul><li>Lead and manage the HR team, ensuring efficient delivery of HR services including recruitment, payroll, and administration.</li><li>Plan and manage the annual HR budget, monitor personnel costs, and provide accurate reporting to local management and corporate headquarters.</li><li>Ensure full implementation of corporate and local HR policies and procedures.</li></ul>What we need :<ul><li>Proven work experience as a Human Resources Manager, preferably in the luxury hospitality industry. Good knowledge on the labor legislation.</li><li>Excellent communication, leadership skills and interpersonal skills.</li><li>Strong organizational and time management skills with the ability to manage multiple priorities.</li><li>Strong writing and record keeping ability for reports</li><li>Good computer and database skills</li><li>Demonstrated ability to handle sensitive information with discretion.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

Human Resources Manager

A key role position in planning, organizing, and executing various events while also contributing to the overall sales strategy. The Events Manager will be responsible for creating memorable experiences that enhance our brand image and drive engagement with our target audience according to the strategy of the Director of Sales and Marketing.&nbsp;&nbsp;Key Responsibilities:Event Planning and Execution:<ul><li>Conceptualize, plan, and execute a variety of events, including conferences, weddings, anniversaries etc</li><li>Coordinate all aspects of events, from venue selection and logistics to vendor management and on-site coordination.</li><li>Ensure seamless execution of events, paying attention to details to provide a positive experience for attendees.</li><li>Post-Event Evaluation: Conduct post-event analysis, gather feedback from clients and attendees, review financial results, and hold debriefing meetings with staff to improve future events.</li></ul>Sales and Marketing:<ul><li>Marketing and sales: Assist with sales efforts, develop marketing plans to generate event revenue, and promote events..</li><li>Conducting Site Inspections and Tours: Greet potential clients and conduct professional tours of the hotel's event spaces and facilities, highlighting unique selling points to secure bookings.</li><li>Converting Inquiries into Bookings: Respond promptly to all customer inquiries and guide potential customers through the sales process to close deals and fill the hotel's event calendar.</li></ul>Operational:<ul><li>Client Consultation and Planning: Meet with clients to understand their event objectives, requirements, budget, and preferences (e.g., menu, decor, entertainment). Draft proposals and detailed event plans.</li><li>Logistics and Operations Management: Oversee all logistical aspects, including venue selection/setup, scheduling, coordinating catering, audiovisual needs, decor, and managing group room blocks/meeting space for assigned groups.</li></ul>On-site supervision: Oversee all on-site operations during events, including supervising staff like waiters and technical crews, and resolving any issues that arise.&nbsp;Qualifications:&nbsp;<ul><li>University Degree in Marketing or relevant field; master’s degree will be considered as an asset.</li><li>Minimum 3 years’ experience in relevant role, ideally in the Hospitality industry.</li><li>Team player and energetic attitude essential for this role</li><li>Familiarity with F&amp;B and Events concepts.</li><li>Proven ability to manage effectively, strong critical thinking and evaluation skills</li><li>Fluent in written and spoken English</li><li>Ability to travel as needed (driving license a must)</li><li>Third language will be considered a plus.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.&nbsp;

Events Manager

As a Pastry Chef, you will be responsible for preparing a wide variety of desserts, pastries, and other sweet delicacies to the highest standards. Beyond technical baking skills, we seek someone with creativity and vision to develop exciting new recipes and enhance our menu. Your passion for pastry arts and commitment to quality will ensure that every creation delights our guests.&nbsp;Key Responsibilities:<ul><li>Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes</li><li>Create new and exciting desserts to renew our menus and engage the interest of our guests</li><li>Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting</li><li>Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget</li><li>Check the quality of material and condition of equipment and devices used for cooking</li><li>Guide and motivate pastry assistants and bakers to work more efficiently</li><li>Identify staffing needs and help recruit and train personnel</li><li>Maintain a lean and orderly cooking station and adhere to health and safety standards</li></ul>Qualifications:<ul><li>Minimum of 5 years experience in a similar position</li><li>Strong attention to detail and creativity (Creativity and artistic flair in presentation)</li><li>Organizing and leadership skills (Strong attention to detail and organizational skills).</li><li>Willingness to replenish professional knowledge</li><li>In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition</li><li>Working knowledge of baking with ingredient limitations (pastries that are gluten free, sugarless etc.)</li><li>Certificate in culinary arts, pastry-making, baking or relevant field</li></ul>Additional InformationWhat We Offer<ul><li>Competitive salary and benefits package.</li><li>Accommodation and meals provided were required.</li><li>A supportive and dynamic working environment.</li><li>Opportunities for professional development in a leading luxury resort.</li></ul>&nbsp;If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!

Pastry Chef

We are seeking a talented Sous Chef to join our dynamic kitchen team, acting as second-in-command to our Executive Chef and helping drive excellence in every dish we serve.The Sous Chef plays a key role in maintaining high culinary standards, leading kitchen operations, and ensuring every plate meets our exceptional quality and presentation benchmarks. You will assist the Executive Chef in menu planning, production, and staff management, ensuring smooth, high-quality service.&nbsp;Key Responsibilities:Culinary &amp; Operational Duties:&nbsp;<ul><li>Assist in the preparation and design of all food and drinks menus</li><li>Produce high quality dishes, both in presentation and taste.</li><li>Ensure smooth and timely kitchen operations in line with quality standards.</li><li>Step in for the Executive Chef when necessary, overseeing planning and food preparation.</li><li>Effectively resolve issues and handle any challenges that may arise.</li><li>Supervise, train, and guide kitchen staff; establish schedules and evaluate team performance.</li><li>Monitor inventory and place orders to ensure adequate supplies.</li><li>Comply with and enforce sanitation regulations and safety standards</li><li>Maintain a professional and positive approach with colleagues and guests.</li></ul>&nbsp;HR&nbsp; Responsibilities:<ul><li>Attends all hotel trainings as required.</li><li>Adheres to all HR and hotel policies and procedures.</li><li>Continuously develop knowledge and skills through ongoing learning.</li></ul>&nbsp;General&nbsp;&nbsp; Responsibilities:<ul><li>Attend departmental meetings as required.</li><li>Ensures appropriate standards of conduct, dress, hygiene, uniform, and appearance are maintained at all times.</li><li>Strictly follow the hotel’s policies on confidentiality and ethics.</li></ul>&nbsp;Qualifications:<ul><li>Culinary certification or degree in culinary arts.</li><li>Minimum of 3 years’ experience in a similar position</li><li>Excellent knowledge of Greek and English languages</li><li>Strong leadership and team management skills.</li><li>Ability to prioritize tasks, work under pressure, and manage multiple responsibilities with initiative.</li><li>Good knowledge of ISO and HACCP</li></ul>&nbsp;Additional Information:What We Offer<ul><li>Competitive salary and benefits.</li><li>Opportunity to work in a high-end, innovative resort environment.</li><li>Supportive, professional, and creative kitchen team.</li><li>Professional growth and training opportunities.</li></ul>&nbsp;If you are dedicated to delivering exceptional guest experiences, join our team and be part of our journey towards excellence!

Sous Chef

Το Miraggio Thermal Spa Resort είναι ένα δυναμικό και καινοτόμο θέρετρο που δεσμεύεται για την αριστεία και την ανάπτυξη, προσφέροντας στους επισκέπτες του μια αξέχαστη εμπειρία φιλοξενίας και γαστρονομική, ταυτόχρονα. Η θέση αυτή αποτελεί ένα σημαντικό κομμάτι της ομαδικής προσπάθειας για τη δημιουργία εξαιρετικών γευστικών εμπειριών για τους πελάτες μας.Καθήκοντα:<ul><li>Ανοίγει και κλείνει τους χώρους της κουζίνας, διασφαλίζοντας την ορθή λειτουργία και καθαριότητα.</li><li>Επιβλέπει το πλύσιμο πιάτων, τον καθαρισμό, το γυάλισμα των ασημικών, την αποθήκευση τροφίμων και προμηθειών στα ψυγείο και στα ντουλάπια. Επιθεωρεί τις περιοχές μετά τον καθαρισμό για να διασφαλίσει ότι η εργασία συμμορφώνεται με τα πρότυπα υγιεινής του Ξενοδοχείου και του Υγειονομικού.</li><li>Συλλογή πιάτων και ποτηριών για τις εκδηλώσεις και μεταφορά στον χώρο διεξαγωγής όπως και μάζεμα και μεταφορά στον αρχικό τους χώρο, μετά το πέρας της εκδήλωσης .</li><li>Παρακολουθεί, επίσης, την κατάσταση του εξοπλισμού και τις απαιτήσεις επισκευής ή αντικατάστασης σε περίπτωση που δεν είναι σε καλή κατάσταση λειτουργίας.</li><li>Επιθεωρεί όλα τα αντικείμενα που του παραδόθηκαν για να επαληθεύσει ότι είναι σύμφωνα με τη σειρά που τα παρέλαβε και τα τοποθέτησε.</li><li>Αναπτύσσει συστήματα και διαδικασίες διαχείρισης αποθεμάτων για την προστασία από κλοπή προμηθειών ή από σπατάλη.</li><li>Εκπαιδεύει και δρομολογεί νέους εργαζόμενους στο τμήμα, ενημερώνοντάς τους για τους κανόνες, τις πολιτικές και τους στόχους της εταιρείας, ιδιαίτερα σε σχέση με το έργο τους.</li><li>Σύντάσσει το πρόγραμμα εργασίας σε συνεργασία με τον executive chef, για όλα τα επισιτιστικά τμήματα του ξενοδοχείου</li></ul>Γενικά Καθήκοντα:<ul><li>Συμμετέχει στις συναντήσεις του τμήματός του όποτε απαιτείται.</li><li>Φροντίζει για την προσωπική του υγιεινή.</li><li>Διατηρεί την εμπιστευτικότητα των πληροφοριών της Εταιρείας.</li></ul>Απαιτήσεις:<ul><li>Καλή γνώση της Ελληνικής και της Αγγλικής γλώσσας</li><li>Τουλάχιστον 1 έτος επαγγελματική εμπειρία σε ανάλογη θέση</li><li>Πολύ καλή υγεία, φυσική κατάσταση και ευελιξία στην κίνηση</li><li>Γνώση και σεβασμός σε Κανόνες Υγιεινής και Ασφάλειας καθώς και σε πρότυπα παροχής υπηρεσιών υψηλών προδιαγραφών</li><li>Ομαδικότητα, εργατικότητα, υπευθυνότητα, ικανότητα αποτελεσματικής οργάνωσης εργασιών και διαχείρισης χρόνου</li><li>Προσοχή στη λεπτομέρεια, παρατηρητικότητα και μεθοδικότητα</li><li>Ευελιξία, συνεργατικότητα, ήθος και επαγγελματική συμπεριφορά.</li></ul>Επιπλέον πληροφορίες :&nbsp;<ul><li>Ικανοποιητικό πακέτο αποδοχών,</li><li>6-8 μήνες απασχόληση</li><li>Eκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης</li><li>Eργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον</li><li>Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).</li></ul>Αν είσαι ενθουσιώδης, οργανωμένος και επιθυμείς να εργαστείς σε ένα περιβάλλον που εκτιμά την προσπάθεια και την αφοσίωση, οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.

Chief Steward

The Quality Assurance Officer supports the implementation, monitoring, and documentation of the resort’s quality systems, ensuring compliance with ISO and HACCP requirements. The role focuses on day-to-day quality checks, reporting, and supporting the Quality Manager in maintaining a culture of continuous improvement.&nbsp;Key Responsibilities:<ul><li>Support the implementation and maintenance of quality assurance systems (ISO 9001, ISO 22000, ISO 14001).</li><li>Perform regular checks and monitoring activities across all departments (e.g., Housekeeping, Kitchen, F&amp;B, Front Office) according to established procedures.</li><li>Record non-conformities and assist in the follow-up of corrective and preventive actions.</li><li>Develop, recommend and monitor corrective and preventive actions</li><li>Assist in verifying the effectiveness of corrective actions.</li><li>Maintain documentation and records related to QA processes, internal audits, and daily inspections.</li><li>Support in investigating customer complaints by gathering data and preparing reports.</li><li>Assist in identifying operational areas requiring improvement and report observations.</li><li>Support training activities by preparing materials, attendance lists, a</li><li>Support on-site audits conducted by external providers</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (National or International university/ AEI or TEI).</li><li>Minimum 1 year of experience in a similar role or a quality-related position (hospitality experience will be considered an asset).</li><li>Excellent command of Greek and English; third language will be an asset.</li><li>Strong communication and teamwork skills.</li><li>High attention to detail, consistency in following procedures, and organizational ability.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Basic knowledge of ISO standards and HACCP is preferred but not mandatory.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.

Quality Assurance Officer

Ο/Η Pastry Sous Chef υποστηρίζει τον Pastry Chef στην προετοιμασία, το μαγείρεμα και την παρουσίαση γλυκών και ζαχαροπλαστικών δημιουργιών, εξασφαλίζοντας την τήρηση των συνταγών, της ποιότητας και των προτύπων παρουσίασης του ξενοδοχείου. Στόχος της θέσης είναι η διασφάλιση υψηλών προδιαγραφών ποιότητας, η συνεχής βελτίωση των διαδικασιών και η δημιουργία μοναδικών εμπειριών γεύσης για τους επισκέπτες.&nbsp;Βασικές Αρμοδιότητες:<ul><li>Συνεργάζεται στενά με τον Pastry Chef για να αποφασίσει τα μενού ζαχαροπλαστικής για όλα τα εστιατόρια, και καθορίζει τις συνταγές, την παρουσίαση, τις ποσότητες και το κόστος ανά συνταγή</li><li>Προτείνει νέες ιδέες, δημιουργίες και διαδικασίες για τη συνεχή βελτίωση του μενού και την αναβάθμιση της γαστρονομικής εμπειρίας.</li><li>Επιτυγχάνει υψηλά επίπεδα ικανοποίησης των πελατών, διατηρώντας παράλληλα τον προϋπολογισμό στα συμφωνηθέντα επίπεδα</li><li>Τα πρότυπα που ακολουθεί πρέπει να εξασφαλίζουν την ποιότητα, την υγιεινή και ασφάλεια τροφίμων, τις οδηγίες εργασίας του ΟΣΔ</li><li>Τηρεί τις νομικές και κανονιστικές απαιτήσεις του Διεθνούς Προτύπου ISO 22000:2005 και τις αρχές HACCP, ελέγχει για την ορθή συμπλήρωση των εντύπων, τήρηση των απαιτούμενων αρχείων και τις Διαδικασίες και οδηγίες εργασίας του ΟΣΔ</li><li>Εκπαιδεύει και καθοδηγεί τα μέλη της ομάδας του, διασφαλίζοντας την ορθή προετοιμασία και παρουσίαση των γλυκών.</li><li>Παρακολουθεί την παραγωγή και την παρουσίαση ώστε να διασφαλίζει ποιότητα, ποσότητα, θερμοκρασία και εμφάνιση σύμφωνα με τα πρότυπα του ξενοδοχείου.</li><li>Διαχειρίζεται τυχόν παράπονα πελατών που σχετίζονται με τις παρασκευές της ζαχαροπλαστικής με επαγγελματισμό και άμεση ανταπόκριση.</li><li>Υποστηρίζει τον Executive Chef στην ομαλή λειτουργία της κουζίνας και εκτελεί τυχόν πρόσθετα καθήκοντα που του ανατίθενται</li></ul>&nbsp;Απαραίτητα Προσόντα:<ul><li>Πολύ καλή γνώση της Ελληνικής και Αγγλικής γλώσσας</li><li>Εμπειρία τουλάχιστον 2 έτη ως σεφ ζαχαροπλαστικής σε ξενοδοχείο 4*/5*, εστιατόριο πολυτελείας ή επιχείρηση Catering</li><li>Ικανότητα ορθής και ασφαλούς χρήσης επαγγελματικού εξοπλισμού κουζίνας.</li><li>Πτυχίο από αναγνωρισμένη σχολή ζαχαροπλαστικής</li><li>Γνώση όλων των τυποποιημένων διαδικασιών και των πολιτικών που σχετίζονται με την παρασκευή τροφίμων, την παραλαβή, την αποθήκευση και την αποχέτευση και την εξοικείωση με το πρότυπο ISO 22000 και τις αρχές HAPCC</li><li>Γνώσεις χειρισμού Η/Υ</li><li>Δημιουργικότητα, καινοτομία και πάθος για τη ζαχαροπλαστική.</li><li>Ικανότητα ομαδικής συνεργασίας και καθοδήγησης.</li><li>Οργανωτικότητα, ψυχραιμία και αποδοτικότητα υπό πίεση.</li><li>Θετική στάση, επαγγελματισμός και πελατοκεντρική αντίληψη.</li></ul>Επιπλέον πληροφορίες :&nbsp;<ul><li>Προσφέρουμε Ικανοποιητικό πακέτο αποδοχών,</li><li>6-8 μήνες απασχόληση</li><li>Eκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης</li><li>Eργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον</li><li>Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας).</li></ul>Αν είσαι ενθουσιώδης, οργανωμένος και επιθυμείς να εργαστείς σε ένα περιβάλλον που εκτιμά την προσπάθεια και την αφοσίωση, οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα.

Pastry Sous Chef

As a Front Office Supervisor at Miraggio Thermal Spa Resort you will be responsible for overseeing the daily operations of the front desk and ensuring a seamless and exceptional experience for our guests. Your leadership and problem-solving skills will play a pivotal role in maintaining high service standards, managing the front office team, and providing excellent guest service.Key Responsibilities:<ul><li>Team Leadership: Supervise, train, and motivate the front office staff, ensuring they provide outstanding guest service, and meet performance goals and standards.</li><li>Guest Services: Lead by example in delivering exceptional guest services, handling check-in, check-out, reservations, and guest inquiries efficiently and professionally.</li><li>Shift Management: Oversee daily operations by managing staff schedules, ensuring coverage, and coordinating shift changes. Maintain a well-organized and efficient front desk operation.</li><li>Guest Issues Resolution: Address and resolve guest concerns, complaints, or special requests promptly and professionally, finding appropriate solutions while adhering to hotel policies.</li><li>Cash Handling: Oversee financial transactions, ensuring accuracy, compliance, and proper cash balancing at the end of each shift.</li><li>Training and Development: Provide ongoing training and support to front office staff, ensuring they are well-informed and capable of handling guest inquiries and challenges effectively.</li><li>Report Preparation: Assist in preparing daily reports, occupancy forecasts, and financial summaries. Maintain accurate records.</li><li>Collaboration: Foster effective communication and collaboration between the front office team and other hotel departments, such as housekeeping, maintenance, and food and beverage, to enhance guest experiences.</li><li>Safety and Security: Uphold the hotel's safety and security protocols, ensuring the well-being of guests and staff.</li><li>Front Desk Maintenance: Ensure the front desk area is clean, organized, and equipped with necessary supplies, brochures, and information for guests.</li></ul>&nbsp;Qualifications:<ul><li>Bachelor's degree (Hospitality or related field – AEI or TEI, National or International).</li><li>2-3 years minimum experience in a similar position , leadership in hospitality strongly required.</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Strong communication (both verbal and written), negotiation and administrative skills.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>High knowledge of Protel/CRS/PMS revenue management and MS office are considered a must.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated hospitality professional with leadership skills join our team and be part of our journey towards excellence!

Front office Supervisor

As a Beach Manager at Miraggio Thermal Spa Resort you play a crucial role in ensuring the safe, enjoyable, and efficient operation of the beach area. You are responsible for managing beach staff, guest services, and maintaining the overall quality of beach experience. Your goal is to create a welcoming and memorable environment for guests while upholding safety and environmental regulations.Key Responsibilities:<ul><li>Staff Management: Recruit, train, supervise, and schedule beach staff. Provide coaching, guidance, and performance feedback to maintain a professional and motivated team.</li><li>Guest Services: Welcome guests to the beach, answer inquiries, and provide information about beach amenities, activities, and safety guidelines. Ensure guests have an enjoyable and memorable beach experience.</li><li>Beach Maintenance: Oversee cleanliness and organization of the beach area, ensuring that equipment, sunbeds, umbrellas, and facilities are well-maintained and presentable.</li><li>Environmental Stewardship: Promote and enforce environmental policies to protect the beach and marine life, including the removal of litter, waste management, and adherence to local environmental regulations.</li><li>Emergency Response: Act as the point of contact during emergencies, including water rescues, medical incidents, and natural disasters. Coordinate with other hotel departments and follow established emergency protocols.</li><li>Guest Feedback: Solicit and collect guest feedback on beach services and experiences. Analyze feedback to identify areas for improvement and implement changes as needed.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>Previous experience in beach management or a similar role in the hospitality or resort industry.</li><li>Minimum 2 years of experience in similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in the hospitality sector, with a passion for guest service, join our team and be part of our journey towards excellence!

Beach Manager

As a Pool Boy at Miraggio Thermal Spa Resort, you will be responsible for maintaining the cleanliness, safety, and functionality of the pool and its surrounding areas. You will also support poolside operations and provide courteous assistance to guests, contributing to an exceptional resort experience.&nbsp;Key Responsibilities:<ul><li>Clean and maintain the pool to ensure water quality and safety standards.</li><li>Maintain cleanliness of the pool area, including decks, chairs, and loungers</li><li>Report any maintenance or safety issues to management</li><li>Assist with setting up and taking down poolside furniture and equipment as needed</li><li>Provide friendly and helpful customer service to pool users, addressing inquiries or concerns.</li></ul>Qualifications:<ul><li>Previous experience in pool maintenance preferred but not required</li><li>Ability to work independently, manage tasks efficiently, and maintain a high standard of cleanliness.</li><li>Strong attention to detail and reliability.</li><li>Good physical condition and ability to perform manual labor</li></ul>Additional Information: We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!

Miraggio Thermal Spa Resort

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