What you'll do
- Provide front-line HR support to employees and handle HR-related queries and tickets
- Follow up on employee requests ensuring timely resolution and communication
- Support onboarding, offboarding, contract management, leave administration, and employment changes
- Maintain accurate employee records ensuring HR data quality and compliance
- Prepare HR-related documentation and support reporting activities
- Support managers and employees in correct execution of HR processes and procedures
- Act as backup for payroll preparation activities
- Identify and escalate complex or unresolved issues to appropriate HR team members or management
Key requirements
- Strong knowledge of English and MS Office, Excel, SharePoint
- Experience with HR systems, HRIS, ticketing systems, especially SAP SuccessFactors
- Skills in HR Operations including onboarding, offboarding, contract management, leave administration
- Customer service and communication skills
- Attention to detail and commitment to data accuracy
- Human Resource Management / Business Administrationpreferred
Benefits
- Competitive remuneration package.
- Ticket Restaurant Card.
- Group Health Insurance Plan.
- Preferential household electricity plan.
- Pension Plan.
About the job
We are currently looking for a HR Front Office Associate to join our People Services team in Fokida, Greece (on-site).
By joining this role, you’ll support the delivery of efficient HR operations across the employee lifecycle, ensuring accurate execution of HR processes in compliance with company policies and labor laws.
Your role will encompass:
• Providing front-line HR support to employees and handling HR-related queries and tickets.
• Following up on employee requests and ensuring timely resolution and communication.
• Supporting onboarding, offboarding, contract management, leave administration, and employment changes.
• Maintaining accurate employee records and ensuring HR data quality and compliance.
• Preparing HR-related documentation and supporting reporting activities.
• Supporting managers and employees in the correct execution of HR processes and procedures.
• Acting as backup for payroll preparation activities.
• Identifying and escalating complex or unresolved issues to the appropriate HR team members or management.
What you bring to the role:
• Bachelor’s degree in HR, Business Administration, or a related field.
• Advanced knowledge of English.
• Strong knowledge of MS Office, Excel, SharePoint, and HR systems.
• Experience in HR, administration, or customer-facing roles will be considered an asset.
• Familiarity with HRIS and ticketing systems, especially SAP SuccessFactors.
• Strong communication, problem-solving, and customer service skills.
• Attention to detail and commitment to data accuracy.
Share the same Value-Based Behaviors:
• People & Personal Growth
• Results Orientation & Safety Excellence
• Collaboration & Trust
• Empathy & Effective Communication
• Flexibility & Adaptability
Your Benefits:
• Competitive remuneration package
• Ticket Restaurant Card
• Group Health Insurance Plan
• Preferential household electricity plan
• Pension Plan
About the company
As one of Greece’s largest Heavy Industries Companies, Metlen provides more than 4,820 direct and indirect jobs, creating a work environment characterised by job security, equality, stability and employee commitment to the corporate values.
The human resources of the Company comprise highly skilled and trained people active in various sectors and disciplines.
In Metlen we seek to treat our people in a responsible and consistent manner and to remain their first choice of employer throughout the course of their careers. We are standing by our people and we take concrete steps to support their professional development.
Corporate Culture
The corporate culture of Metlen is the element that ensures cohesion and consensus in the efforts to realize the Company's vision, and is present across all the levels of the workforce – from the top management down to the production line.
The core priority of the corporate culture is to invest constantly in the human capital, which is the Company's driving force.
To this end:
- We focus on attracting and retaining competent professionals, whose values and principles are aligned with those of the Company
- We put to good use the potential of our people and we seek to provide them with tools and opportunities to help them develop their skills and support their professional development within the Company
- We encourage innovation, initiative, learning and diversity
- We recognise the importance that maintaining a balance between professional and personal life has for our employees
- We keep in place a set of corporate values that promote business excellence and social responsibility
About the company
As one of Greece’s largest Heavy Industries Companies, Metlen provides more than 4,820 direct and indirect jobs, creating a work environment characterised by job security, equality, stability and employee commitment to the corporate values.
The human resources of the Company comprise highly skilled and trained people active in various sectors and disciplines.
In Metlen we seek to treat our people in a responsible and consistent manner and to remain their first choice of employer throughout the course of their careers. We are standing by our people and we take concrete steps to support their professional development.
Corporate Culture
The corporate culture of Metlen is the element that ensures cohesion and consensus in the efforts to realize the Company's vision, and is present across all the levels of the workforce – from the top management down to the production line.
The core priority of the corporate culture is to invest constantly in the human capital, which is the Company's driving force.
To this end:
- We focus on attracting and retaining competent professionals, whose values and principles are aligned with those of the Company
- We put to good use the potential of our people and we seek to provide them with tools and opportunities to help them develop their skills and support their professional development within the Company
- We encourage innovation, initiative, learning and diversity
- We recognise the importance that maintaining a balance between professional and personal life has for our employees
- We keep in place a set of corporate values that promote business excellence and social responsibility