spa receptionist 7090816

Oct 14, 2026 · Marriott Bonvoy

Σύνταγμα·Oct 14, 2026

ΣύνταγμαOn SiteΓραμματειακή ΥποστήριξηPermanentFull Time

JOBILY AI SUMMARY

What you'll do

Deliver personalized service throughout every stage of the spa guest journey
Welcome and assist guests with warmth, professionalism and genuine care
Manage spa reservations, enquiries, confirmations and guest requests accurately
Guide guests on spa treatments, wellness, beauty, grooming, fitness and retail offerings
Record guest preferences accurately to support personalized service and recognition
Coordinate with therapists, hair, nail, barber, fitness and spa attendant teams
Process payments, gift vouchers and spa transactions accurately
Identify suitable upselling and cross-selling opportunities
Handle guest concerns with discretion, ownership and professionalism
Apply Marriott Luxury Standards and the GB Spa service philosophy

Key requirements

2+ years' experience
Luxury hospitality guest service and guest relations
Spa reservations management and spa treatments and wellness services knowledge
Greek language and English language
Payment and transaction handling, upselling and cross-selling
Multitasking, problem solving and organizational skills
Computer literacy, Book4time, Micros and attention to detail

About the job

Hotel Grande Bretagne and King George, two of Athens’ most iconic luxury hotels and members of Marriott International’s Luxury Collection, are renowned for exceptional service, timeless elegance and memorable guest experiences. As we enter an exciting new chapter with the transformation of the GB…

Marriott Bonvoy

Company Profile