modern workplace engineer
Nov 9, 2026 · Kotsovolos
What you'll do
- Identify technical solutions and sourcing needs to support business requirements
- Provide second-level support, resolve incidents, and gather information for further analysis
- Ensure reliable IT service delivery and drive continuous improvement
- Collaborate with application development teams to support solutions and knowledge transfer
- Coordinate technical services and IT deployments for physical store projects
- Own IT improvement initiatives and escalate complex technical issues to appropriate specialists
Key requirements
- IT and end-user support; Second-level IT support; Incident resolution
- IT service delivery; IT improvement initiatives
- Technical solution identification; Technical sourcing
- Application development collaboration; Technical services coordination; IT deployments
- Technical issue escalation; Planning and coordination
- Microsoft Office 365; Standby support; Travel readiness
- Computer Science / Any Field
Benefits
- Continuous training in new technologies and tools, career development and growth opportunities, a competitive performance-based bonus scheme, group health and medical insurance, a hybrid working model, and internal wellbeing initiatives.
About the job
At Kotsovolos, we believe in your uniqueness and everything you have to offer!
Here, you create your own current!
📈 Our achievements in numbers
3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles & 49 Business Units
🎯 Our purpose
Better Living. Everywhere. for Everyone!
💼 Your everyday work-life
Identify technical solutions and sourcing needs to support business requirements
Provide second-level support, resolving incidents and gathering the information needed for further analysis
Ensure reliable delivery of IT services while driving continuous improvement
Collaborate with application development teams to support effective solutions and knowledge transfer
Coordinate technical services and IT deployments for physical store projects
Own IT improvement initiatives, projects and the escalation of complex technical issues to the appropriate specialists
🚀 As an ideal fit, you should have
A degree in Information Technology, Computer Science, or a relevant field
Previous experience in IT and end-user support is a plus
Good knowledge of Microsoft Office 365
Strong ownership and dependability, with good planning and coordination skills
Availability to work on a rotating schedule and provide standby support when required
Flexibility to travel occasionally to support new store openings and store renovation projects
💎 What we offer
Continuous training in new technologies and tools
Career development and growth opportunities
Competitive bonus scheme, performance-based
Group health/medical insurance package
Hybrid working model
Internal wellbeing initiatives
⭐ Join #teamKotsovolos and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.
About the company
At Kotsovolos, member of PPC Group, we believe in the constant growth and development of our company and our over 3,000 people.
Our philosophy is to empower our people to achieve a better life, by applying this in all our actions. We invest in our network of 97 stores in Greece and Cyprus, having established 2 modern training centers in Athens and Thessaloniki, counting over 50,000 hours of training and 350 workshops per year. We constantly ensure our people have growth opportunities, creating new teams and innovative projects for them. Our goal is to highlight and enhance everyone's talent and creativity. For more than 73 years, we've been the first to introduce technological advances for a Better Life.
This is our daily challenge: to make a difference, so that all of us can be MORE.
About the company
At Kotsovolos, member of PPC Group, we believe in the constant growth and development of our company and our over 3,000 people.
Our philosophy is to empower our people to achieve a better life, by applying this in all our actions. We invest in our network of 97 stores in Greece and Cyprus, having established 2 modern training centers in Athens and Thessaloniki, counting over 50,000 hours of training and 350 workshops per year. We constantly ensure our people have growth opportunities, creating new teams and innovative projects for them. Our goal is to highlight and enhance everyone's talent and creativity. For more than 73 years, we've been the first to introduce technological advances for a Better Life.
This is our daily challenge: to make a difference, so that all of us can be MORE.