business it manager

Intellectica is recruiting a Business IT Manager on behalf of its client, a global leader in construction chemicals with a strong international presence, an established footprint in Greece, and a sustained growth trajectory. Based in Kryoneri, Attiki, and reporting to the Area IT Manager while working closely with local senior management, the successful candidate will serve as the key liaison between the business and the regional and global IT organization. This role is responsible for driving the effective delivery of business applications, digital initiatives, end-user enablement, and local IT services, ensuring technology supports both operational excellence and strategic business objectives. As the organization embarks on a major SAP transformation and the redesign of critical business processes, the Business IT Manager will play a pivotal role in supporting change, partnering closely with stakeholders across all functions, and translating business needs into impactful technology solutions that deliver long-term value.

Key activities and responsibilities of this role include:

Business partnering & digitalization

• Act as the trusted IT partner to local business functions (Operations, Finance, Supply Chain, Sales, Marketing, HR), translating business needs into practical, value-adding IT solutions

• Partner with local management and the Area IT Manager to align local IT services with business priorities and the wider digital roadmap

• Drive digitalization initiatives that improve efficiency, automation, and data-driven decision-making, including low-code tooling such as Power Apps, Power BI, and Power Automate

• Keep the big picture in focus, ensuring local solutions remain aligned with corporate standards and enterprise architecture

SAP & business applications

• Serve as the local IT owner for SAP and core business applications, supporting the migration to the new SAP platform and the redesign of business processes

• Partner with the corporate SAP, Business Process, and regional teams on rollouts, upgrades, integrations, and issue resolution

• Drive adoption, troubleshooting, and continuous improvement of business systems across the site

Hands-on support & service delivery

• Own day-to-day local IT operations, ensuring system availability, performance, and business continuity for the manufacturing and commercial operation

• Provide hands-on, desk-side support across departments, visiting teams on the floor and staying close to end-users, if needed

• Manage the digital workplace, end-user services, and the lifecycle of IT assets (devices, applications, licenses)

• Act as the primary local escalation point toward regional Tech IT for infrastructure, cloud, and network topics

Leadership, governance & vendors

• Lead and develop the local IT team, setting clear priorities and fostering collaboration with regional and global IT

• Ensure local IT activities comply with corporate IT policies, security standards, and applicable legal and cyber-security requirements

• Manage local IT vendors and partners, and support local IT budgeting and cost control

Professional experience & qualifications of a successful candidate:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Information Systems, or a related disciplin; a Master’s degree is considered an asset

• 5+ years of progressive experience in IT, including business applications, end-user support, and IT service delivery within a corporate environment; experience in a production environment is a strong plus

• Solid, hands-on experience with SAP and enterprise business applications, with the confidence to support an SAP migration and business-process change

• Experience with the Microsoft Power Platform (Power Apps, Power BI, Power Automate) is considered a strong plus

• Hands-on experience troubleshooting complex technical issues and providing desk-side support when required

• Good working understanding of IT infrastructure, networks, and cloud services

• Fluency in Greek and English (written and verbal)

Core competencies of a successful candidate:

• Solutions-driven and data-driven, with a structured, big-picture approach to problem-solving and decision-making

• Flexible and adaptive, equally comfortable in business and technical conversations

• Strong stakeholder management and communication skills across all levels and functions

• Proactive, hands-on mindset with a strong sense of ownership

• Collaborative team player who builds bridges between the business and IT