What you'll do
- Verify purchase request quality and compliance including categorization and attached quotations
- Align with requesters on missing details and completion of purchase request
- Convert purchase requisitions into purchase orders
- Resolve purchase request and order related issues or enquiries
- Execute purchase order change activities with business line
- Support requestors with various administrative activities
- Coordinate with requestors and purchasing team for incident resolution
- Provide timely, accurate, and relevant service-related information
- Solve problems by precedent referring to detailed instructions and procedures
- Escalate requestor issues to the supervisor when required
Key requirements
- Fluency in Italian and English
- Procurement, Sourcing, or Sales experience or customer service environment background
- Strong communication skills with suppliers and customer service orientation
- Analytical skills and problem solving abilities
- Teamwork and collaboration experience
- MS Excel and general MS Office proficiency
Benefits
- Competitive compensation package.
- Hybrid work model.
- A dynamic, multicultural team with opportunities for personal and professional growth.
About the job
In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.
As part of our ongoing growth, Imerys established in 2022 the Procurement Hub with the aim of centralizing the procurement tasks of various European Imerys entities. Primarily focused on transforming purchase requests into purchase orders, the Hub also provides crucial support to local entities regarding their purchase-related queries.
As the Hub continues to grow and take on additional tasks, we are excited to announce the need for new team members to join us.
What We Offer:
Competitive compensation package
Hybrid work model
A dynamic, multicultural team with opportunities for personal and professional growth
Access to continuous learning and development programs
Health insurance and other benefits tailored to your needs
The chance to work in a global environment, collaborating with colleagues from across Europe and beyond
Your Responsibilities:
Verify Purchase request quality and compliance towards completion, correct categorization and buying channel, match with valid attached quotations.
Align with requesters on missing details and completion of purchase request.
Convert Purchase Requisitions into Purchase Orders.
Resolve any PR/PO related issues or enquiries.
Execute PO change activity, work with the business line.
Support the requestor with different administrative activities.
Coordinate with requestors/Purchasing team for incident resolution.
Provide timely, accurate and relevant service related information.
Solve problems largely by precedent with referral to detailed instructions/procedures.
Escalate requestors issues as required to the Supervisor.
Qualifications:
Fluency in Italian and in English is a prerequisite.
Previous experience, but not mandatory, in Procurement/Sourcing/Sales or a customer service environment.
Good communication abilities with suppliers, customer service oriented and analytical skills.
Confident, positive, hardworking, high motivation and ability to learn.
Experience with working in a team.
Good MS Office (especially MS Excel) knowledge.
Why Join Imerys?
At Imerys, we believe in fostering a work environment where employees can thrive. By joining our team, you’ll have the opportunity to work in a supportive, innovative, and collaborative environment. We are committed to providing our employees with the tools and resources needed to succeed and grow in their careers.
If you are passionate about Procurement, speak Italian, and want to be part of a leading global company, we want to hear from you!

