υπάλληλος εμπορικού τμήματος
Aug 11, 2026 · Ηπειρωτική Βιομηχανία Εμφιαλώσεων
What you'll do
- Support the Sales team and manage customer, order, and invoicing issues
- Provide customer service and inform customers about products, prices, deliveries, and payment methods
- Perform basic administrative tasks such as sending informative emails and communicating about offers and new products
- Send, collect, and process feedback questionnaires and create related reports
- Monitor the launch of new products in the market and prepare competitive reports
- Check inventory and product expiration dates and inform relevant teams for necessary actions
- Update the ERP system for new customers, price changes, offers, and promotional details
- Create sales statistical reports and inform the supervisor about results and deviations
- Monitor key performance indicators (KPIs), identify improvement areas, and submit proposals
- Execute additional tasks assigned by Management
Key requirements
- Proficiency in MS Office applications including Excel, Word, PowerPoint, Outlook
- Experience or strong knowledge of CRM systems
- Good command of English language in both written and verbal communication
- Basic financial knowledge
- Skills in customer service and administrative tasks
- Experience with ERP systems updating
- Competence in reporting and data analysis
- Ability to monitor KPIs and perform order management
- Economics / Business Administration / Marketing / Related fieldpreferred
Benefits
- Competitive compensation package based on experience.
- Private health insurance.
- Continuous training and development.
- Opportunities for advancement.
- Modern and dynamic environment.
About the job
Η Ηπειρωτική Βιομηχανία Εμφιαλώσεων Α.Ε. στο πλαίσιο της συνεχούς ανάπτυξής της, αναζητά υποψήφιους για τη στελέχωση του τμήματος Sales Operations Η θέση αφορά τις κεντρικές εγκαταστάσεις της εταιρείας μας στη Περίβλεπτο Ιωαννίνων.
Αρμοδιότητες
Υποστήριξη της ομάδας Πωλήσεων και διαχείριση θεμάτων πελατών, παραγγελιών και τιμολόγησης
Παροχή εξυπηρέτησης και ενημέρωσης σε πελάτες σχετικά με προϊόντα, τιμές, παραδόσεις και τρόπους πληρωμής
Εκτέλεση βασικών διοικητικών εργασιών (αποστολή ενημερωτικών emails, επικοινωνία για προσφορές & νέα προϊόντα)
Αποστολή, συλλογή και επεξεργασία ερωτηματολογίων ανατροφοδότησης και δημιουργία σχετικών αναφορών
Παρακολούθηση της διάθεσης νέων προϊόντων στην αγορά και προετοιμασία ανταγωνιστικών αναφορών
Έλεγχος αποθεμάτων και ημερομηνιών λήξης προϊόντων και ενημέρωση των αρμόδιων ομάδων για απαιτούμενες ενέργειες
Ενημέρωση του ERP συστήματος για νέους πελάτες, αλλαγές τιμών, προσφορές και στοιχεία προώθησης
Δημιουργία στατιστικών αναφορών πωλήσεων και ενημέρωση του προϊσταμένου για αποτελέσματα & αποκλίσεις
Παρακολούθηση βασικών δεικτών απόδοσης (KPIs), αναγνώριση σημείων προς βελτίωση και υποβολή προτάσεων
Υλοποίηση πρόσθετων εργασιών που μπορεί να ανατεθούν από τη Διοίκηση
Απαιτήσεις
Πτυχίο Α.Ε.Ι. ή Τ.Ε.Ι. (Ελλάδας ή εξωτερικού) σε Οικονομικά, Διοίκηση Επιχειρήσεων, Marketing ή συναφές αντικείμενο
Μεταπτυχιακός τίτλος σπουδών σε σχετικό πεδίο θα θεωρηθεί επιπλέον προσόν
Καλή γνώση Αγγλικής γλώσσας (γραπτή και προφορική επικοινωνία)
Πολύ καλή γνώση εφαρμογών MS Office (Excel, Word, PowerPoint, Outlook)
Εμπειρία ή πολύ καλή γνώση σε συστήματα CRM
Βασική γνώση χρηματοοικονομικών και λογιστικών εφαρμογών
Παροχές
Ανταγωνιστικό πακέτο αποδοχών βάσει προϋπηρεσίας
Ιδιωτική ιατροφαρμακευτική ασφάλιση
Συνεχής εκπαίδευση και επιμόρφωση
Δυνατότητα εξέλιξης
Σύγχρονο και δυναμικό περιβάλλον
About the company
Epirotic Bottling Industry S.A. is one of the most renowned companies in the bottled water market, and a Greek family-owned company established in 1990. The company commenced its business in 1992 by bottling Vikos natural mineral water from the homonymous spring, distributing it to the Greek and international markets. The company operates four state-of-the-art factories with vertically integrated manufacturing processes. Three factories bottle water and produce refreshments, while the fourth, PETCOM Plastics, manufactures PET preforms and closures for the packaging of water, refreshments, and milk.
Across its 87.800m2 facilities within a 260-acre area, the company utilizes 7 water springs, operates 33 production lines, and reaches a production capacity of 537.700 bottles/hour. In 2014, after two years of intensive R&D, the company entered the refreshments market with 8 different flavors, creating a new product category: Vikos natural mineral refreshments.
The line was further expanded in 2017 with 3 low glycemic index flavors sweetened from the stevia plant, and is since including Vikos Cola Stevia, Vikos Orangeade Stevia and Vikos Lemonade Stevia. In 2021, Vikos Cola Zero Sugar was launched, a Cola Zero produced with natural mineral water and a unique recipe. In 2022, the new Vikos Pink Grapefruit Soda enriched the mixers range.
All Vikos refreshments are produced with natural mineral water from the spring of Zagorochoria and use juice from Greek fruits. In the same year 2022 the company completed a €22mil. investment in the new factory in Kalpaki, Ioannina, entering the HO.RE.CA market with new glass and aluminum packaging for the Vikos natural mineral refreshments.
Continuing its investment in innovation and sustainable growth, in 2024 the company launched an ambitious €62.8 million investment plan under the National Recovery and Resilience Plan “Greece 2.0”, with funding from the European Union-NextGenerationEU.
About the company
Epirotic Bottling Industry S.A. is one of the most renowned companies in the bottled water market, and a Greek family-owned company established in 1990. The company commenced its business in 1992 by bottling Vikos natural mineral water from the homonymous spring, distributing it to the Greek and international markets. The company operates four state-of-the-art factories with vertically integrated manufacturing processes. Three factories bottle water and produce refreshments, while the fourth, PETCOM Plastics, manufactures PET preforms and closures for the packaging of water, refreshments, and milk.
Across its 87.800m2 facilities within a 260-acre area, the company utilizes 7 water springs, operates 33 production lines, and reaches a production capacity of 537.700 bottles/hour. In 2014, after two years of intensive R&D, the company entered the refreshments market with 8 different flavors, creating a new product category: Vikos natural mineral refreshments.
The line was further expanded in 2017 with 3 low glycemic index flavors sweetened from the stevia plant, and is since including Vikos Cola Stevia, Vikos Orangeade Stevia and Vikos Lemonade Stevia. In 2021, Vikos Cola Zero Sugar was launched, a Cola Zero produced with natural mineral water and a unique recipe. In 2022, the new Vikos Pink Grapefruit Soda enriched the mixers range.
All Vikos refreshments are produced with natural mineral water from the spring of Zagorochoria and use juice from Greek fruits. In the same year 2022 the company completed a €22mil. investment in the new factory in Kalpaki, Ioannina, entering the HO.RE.CA market with new glass and aluminum packaging for the Vikos natural mineral refreshments.
Continuing its investment in innovation and sustainable growth, in 2024 the company launched an ambitious €62.8 million investment plan under the National Recovery and Resilience Plan “Greece 2.0”, with funding from the European Union-NextGenerationEU.