life & health claims handler
Oct 3, 2026 · Generali Greece
What you'll do
- Collaborate with Medical Department for insurance case evaluations and documentation review
- Coordinate with healthcare providers on medical documentation, contracts, and procedures
- Ensure accurate claim assessment and proper compensation calculation per policy terms
- Cooperate with partner network, sales offices, and stakeholders on insured-related matters
- Communicate effectively with policyholders to resolve claims issues and enhance customer experience
- Work closely with Underwriting teams for risk reassessment when needed
- Collaborate with internal departments to support efficient claims operations
- Apply claims handling procedures and internal policies consistently
- Maintain and update claims files accurately
- Manage and update Life & Health claims IT systems
- Support all activities of the Life Claims Department
- Design and optimize claims processes to improve efficiency and service quality
- Propose and implement service and departmental performance improvements
- Participate in corporate and cross-functional projects
Key requirements
- 2+ years' experience
- Claims handling and medical assessment skills
- Communication skills and interpersonal skills
- Collaboration within cross-functional teams
- Organizational skills and attention to detail
- Computer skills and experience with claims or ERP systems
About the job
In Generali, the Claims Department plays a critical role in shaping the overall customer experience, as it represents the key moment of truth for our insured customers. Through accurate assessment, clear communication, and timely claim resolution, the department contributes directly to customer…
About the company
Generali Hellas S.A., member of the Generali Group, is an Insurance Company, which has been active in Greece since 1886. We enable people to shape a safer and more sustaibable future by caring for their lives and dreams. Our goal is to become a Lifetime Partner to our customers by providing innovative and personalized insurance solutions through our exceptional sales network.
About the company
Generali Hellas S.A., member of the Generali Group, is an Insurance Company, which has been active in Greece since 1886. We enable people to shape a safer and more sustaibable future by caring for their lives and dreams. Our goal is to become a Lifetime Partner to our customers by providing innovative and personalized insurance solutions through our exceptional sales network.