assistant regional reservations manager
Jul 11, 2026 · GRECOTEL HOTELS & RESORTS
About the job
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking an Assistant Regional Reservations Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Coordinate, manage, and train the reservations team to ensure exceptional service delivery
Develop and implement strategies to maximize revenue and occupancy
Monitor and analyze reservation trends to identify opportunities for improvement and revenue growth
Maintain accurate and up-to-date reservation records
Collaborate with the sales and marketing team to develop pricing and promotional offers
Liaise with other departments to ensure smooth operations and seamless guest experiences
Resolve guest complaints and issues in a timely and professional manner
Requirements
Bachelor's degree in Hospitality Management or a related field
Minimum of 5 years of experience in a reservations management role, preferably in the hospitality industry
Strong knowledge of hotel reservation systems and online travel agencies
Excellent communication and interpersonal skills
Ability to work under pressure and meet tight deadlines
Strong analytical and problem-solving skills
Proficient in Microsoft Office Suite and reservation software
Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
Competitive salary and other benefits
Advanced Opportunities for professional growth
Accommodation (if necessary) and Board
Transportation costs
Participation in educational programs

