business analyst_payment services

We are seeking an experienced Business Analyst to join our Business Analysis Career Family, part of the Group Organization and Business Analysis unit within Group IT.

This role offers an excellent opportunity for professionals at the early stages of their business analysis career to engage in projects related to diverse products and services. The position involves analyzing business needs, supporting implementation teams, and ensuring the successful delivery of functional solutions.

By joining this role, you’ll be part of the Payment Services Business Analysis team responsible for creating a detailed business analysis document, outlining solutions and opportunities for new business initiatives, taking into account the risk assessment and compliance obligation and ensuring that the deliverables are in accordance with those required.  As a Business Analyst you will be responsible for bridging the gap between IT and the business unit. 

Your key responsibilities will be:

Understanding and Analyzing Requirements:

• Collaborate with internal stakeholders to gather and comprehend business needs.

• Analyze existing processes related to various products and services to identify areas for improvement.

• Analyze and document business requirements for new or enhanced services.

Collaboration with Technical Teams:

• Collaborate with IT teams to ensure that developed solutions align with business requirements.

• Support the translation of business needs into technical specifications.

Testing and Quality Assurance:

• Participate in the development and execution of test scenarios to validate that the solutions meet documented requirements.

• Assist in identifying and resolving issues during the testing phase.

User Support and Documentation:

• Contribute to the creation of user guides and training materials to facilitate the adoption of new system features.

• Provide support to end-users during the implementation of new functionalities.

You will be a great candidate if you:

• Hold a bachelor’s or higher-level degree in Business Administration, Finance, Accounting, Information Technology, or a related field.

• Have 5-10 years of experience in business analysis, finance, or IT-related roles.

• Are experienced in Payments including Instant, Credit Transfers, Bulk Payments, Direct Debits, Bill Payments, Imports, SWIFT, TARGET, TIPS, SEPA

• Are experienced in the payment services framework and the relevant regulations.

• Have strong analytical and problem-solving skills.

• Are Proficient of the MS Office suite (incl. Visio, Microsoft project)

• Are familiar with development methodologies (waterfall & scrum/agile methodology).

• Are fluent in Greek & English language

• Have strong interpersonal and communication skills, collaborative spirit, agility and can-do attitude

What’s in it for you:

• Competitive remuneration. 

• Hybrid work: work-life balance through remote and in-office work.    

• Learning & Development: 

• Access Unlimited Udemi Learning, international training methodologies 

• Upskilling, Professional development and career guidance from successful executives.    

• Identification and Utilization of Talent Pool through a structured Talent Management process.    

• Wellbeing: 

• Premium Health & Life insurance for you, your partner and/or your family and mental health support.  

• Pension plan to support your plans and future financial expectations.   

• Team building & wellbeing activities.   

• Potential Extra days of annual leave (Winter Bonus).     

• Engage in volunteering activities through our TeamUp program. 

• Extra Benefits:

• Exclusive discounts at partner stores.   

• Staff pricing for banking products.   

• Nursery and summer camp allowance for your little ones.