front office agent

As a Front Office Agent your responsibilities include:

• Assisting guests with check in and check out process
• Handling guest interactions and special requests with the highest level of customer service and in a timely manner
• Maintaining a balanced bank
• Making reservations changes and cancellations on behalf of the reservations team
• Answering guest calls and handle
• Providing personalized customer service
• Problem Resolution

To be successful, we are looking for the following:

• Experience in a lifestyle brand
• Work well in a team
• Excellent communication skills
• Fluent in English and Greek
• Experience with PMS system
• Knows how to leave lasting impressions
• Passionate about hospitality with an energetic and polite personality

We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Get in touch! Send your CV:

hr@doryssa.gr