Domes Resorts
spa manager - 91 athens riviera
Sep 22, 2026 · Domes Resorts
Βούλα·Sep 22, 2026
ΒούλαOn SiteΑισθητική / ΚομμωτήριοSeasonalFull Time
JOBILY AI SUMMARY
What you'll do
- Maintain and implement the resort’s Spa quality standards.
- Create action plans to achieve revenue targets.
- Manage the annual Spa budget and profitability objectives.
- Analyze performance, business trends, KPIs, and operational metrics; implement corrective actions.
- Maximize revenue across treatments, wellness programs, retail sales, and special events.
- Model professionalism and serve as a role model for Spa staff.
- Motivate, train, and develop the team while overseeing Spa facilities and activities.
- Nurture member relationships, handle feedback, and support retention and loyalty.
- Monitor cleanliness and hygiene standards.
- Prepare monthly Spa financial reports.
- Manage inventory, retail stock control, procurement planning, and costs.
- Drive retail performance through product knowledge, training, merchandising, and sales initiatives.
- Support sales and marketing activities that grow brand awareness, guest acquisition, and memberships.
- Collaborate with Marketing on campaigns, wellness events, seasonal offerings, and guest engagement initiatives.
- Evaluate market trends, competitor activity, and industry innovations to identify growth opportunities.
Key requirements
- 3+ years' experience
- Spa operations management, spa treatment knowledge, and cleanliness and hygiene management
- Budgeting and financial management, revenue growth and sales target achievement, and performance and KPI analysis
- Team leadership and staff development
- Guest engagement and member relationship management
- Retail sales and merchandising, inventory management and procurement
- Sales and marketing collaboration, Microsoft Office, Microsoft Windows, and English language proficiency
- Any Field
Benefits
- Competitive remuneration package, dynamic and highly professional environment, continuous learning and development opportunities, and a friendly work environment.
About the job
As a key leader within the resort, the Spa Manager is responsible for the financial performance of the Spa, including budgeting, forecasting, revenue generation, retail performance, guest engagement, and business development initiatives. The Spa Manager acts as the primary liaison for Spa members…



