guest relations agent - domes of corfu
Aug 5, 2026 · Domes Resorts
What you'll do
- Greet customers upon their arrival
- Identify customer trends, needs, and special requests before arrival
- Inform customers about hotel facilities and promote hotel services
- Ensure customer satisfaction and manage customer requirements
- Inspect rooms before customer arrival
- Manage and resolve urgent or emergency incidents
Key requirements
- Excellent knowledge of Greek and English, and possibly French or German
- Professional experience in a similar position in 5-star hotels
- Knowledge of OPERA system and computer usage
- Politeness, friendly and pleasant personality oriented to customer service
- Team spirit and cooperation
Benefits
- We offer career development prospects, excellent working environment, food and accommodation for non-residents.
About the job
Μερικές από τις αρμοδιότητες:
Υποδοχή πελατών κατά την άφιξη τους
Εντοπισμός των τάσεων, των αναγκών και τα ειδικά αιτήματα των πελατών πριν από την άφιξη του επισκέπτη
Ενημέρωση των πελατών για τις εγκαταστάσεις του ξενοδοχείου και προώθηση ξενοδοχειακών υπηρεσιών
Διασφάλιση της ικανοποίησης και διαχείριση των απαιτήσεων των πελατών
Έλεγχος δωματίων πριν την άφιξη του πελάτη
Διαχείριση και επίλυση επειγόντων / έκτακτων περιστατικών
Requirements
Χρήσιμο να έχετε:
Άριστη γνώση ελληνικών και αγγλικών ή/και άλλης ξένης γλώσσας (γαλλικά, γερμανικά)
Επαγγελματική εμπειρία σε ανάλογη θέση, σε μεγάλες ξενοδοχειακές μονάδες 5 αστέρων
Επιθυμητή η γνώση του συστήματος OPERA και η χρήση Η/Υ
Τι θα φέρετε μαζί σας:
Ευγένεια, ευχάριστη και φιλική προσωπικότητα προσανατολισμένη στην εξυπηρέτηση και ικανοποίηση του πελάτη
Πνεύμα ομαδικότητας και συνεργασίας
Προσεγμένη εμφάνιση
Benefits
Προσφέρουμε:
Προοπτικές και ευκαιρίες επαγγελματικής εξέλιξης
Άριστο περιβάλλον εργασίας
Διατροφή, στέγαση για τους μη διαμένοντες στην περιοχή
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.