What you'll do
- Control the analysis phase
- Estimate projects and develop project plans and requirements specifications
- Manage team capacity, utilization, and resource forecasting across multiple projects
- Oversee follow-up, planning, and time allocation to reduce administrative overhead for configurators and developers
- Manage client and stakeholder relationships and motivate colleagues in day-to-day tasks
- Identify improvements to project delivery processes, governance, and ways of working across teams
Key requirements
- 5+ years' experience
- Braze, Adobe Experience Platform, or Salesforce Marketing Cloud
- CRM and marketing automation project management
- Project planning, requirements specification, and project estimation
- Team capacity and resource forecasting
- Project risk, dependency, incident, and escalation management
- Stakeholder and client relationship management; business-to-technical translation
- Data modelling; service-oriented and layered architectures
- Agile methodologies: Scrum and/or Kanban
- AI opportunity identification and implementation; project delivery process improvement; project governance
- English and Greek
Benefits
- Salary: €45,000–€55,000 gross per year.
About the job
Our client is a leader in personalized customer experiences. The company is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM. With the brain of a consultancy, the heart of an agency, and the power of technology and data, they work with some of the world’s most admired brands on their transformation journey to becoming truly customer-centric. Together, they are 1000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.
Language Requirement: English, Greek
Minimum Years of Experience: 5
Key Responsibilities
Controlling the analysis phase.
Estimating and developing project plans and requirements specifications.
Managing team capacity, utilization and resource forecasting across multiple projects.
Ensuring that our configurators and developers are free of administrative overhead, securing that follow up, planning and time spend is overseen
Managing relationships with client and stakeholders, including motivating your colleagues in their day-to-day tasks.
Identifying opportunities to improve project delivery processes, governance and ways of working across teams.
Required Qualifications
4+ years of experience with either; Braze, AEP or Salesforce marketing cloud.
Experience with managing and implementing projects within CRM, or marketing automation.
A conceptual, and a technical, understanding of data modelling, service-oriented and layered architectures, and complex technical solutions in general.
Worked with agile methods of Scrum and/or Kanban.
Great communication skills, enabling you to translate “business language” into technical language.
A strong experience in managing project risks, dependencies, incidents and escalations, while effectively partnering with clients and stakeholders to navigate technical challenges, drive delivery decisions and ensure successful project outcomes.
The ability to identify and implement AI-driven opportunities that improve project delivery, ways of working, stakeholder communication, and team effectiveness.
Nice-to-Have Skills
Experience with Jira, Confluence or similar project management and collaboration tools.
Experience working with API integrations and third-party marketing/CRM platforms.
PMP, PRINCE2, Scrum Master or similar project management certification.
Experience delivering projects for large enterprise / international clients.
Salary (Ind.): 45000-55000 € / Per year Gross
Upon further discussion with our client.



