front office receptionist
Sep 16, 2026 · Atrium Hotels & Resorts
What you'll do
- Deal with guest requirements in a courteous, charming and professional sales-oriented manner
- Participate in all Front Office activities including handling daily transactions accurately
- Answer and transfer telephone calls
- Escort guests to their rooms and show all hotel facilities
- Manage Front Office operations including check in-out, payments, and special requests
- Ensure the highest standards of guest care are maintained
- Provide friendly, efficient and courteous service at all times
- Operate switchboard, call center and reservations software as required
- Maintain excellent personal presentation at all times
Key requirements
- 2+ years' experience
- Guest service and Front Office operations skills
- Telephone handling and Reservations software (Protel) knowledge
- Excellent English language skills and second foreign language knowledge
- Communication and organizational skills
- Multitasking abilities and professionalism
- Sales-oriented manner, critical thinking, leadership skills and team spirit
- Excellent personal presentation
- Hospitality Management / Business Administrationpreferred
About the job
A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and…
About the company
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.
About the company
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.