customer service officer - branch network
Oct 15, 2026 · Alpha Bank
What you'll do
- Serve new and existing customers to ensure a consistently high-quality customer experience
- Identify customer needs and provide tailored retail banking products and services
- Build long-term customer relationships based on trust, professionalism, and service excellence
Key requirements
- Customer service, customer needs identification, and customer relationship management
- Communication skills and interpersonal skills
- Retail banking products and services and sales
- MS Office and digital tools
- English language
- Banking certifications
- Economics / Business Administration / Finance / Science, Technology, Engineering, and Mathematics / Any Field
Benefits
- The opportunity to build a long-term career in one of Greece’s most significant financial institutions.
- A supportive, collaborative, and professional working environment, with continuous learning, certifications, and career progression.
- Competitive compensation and benefits aligned with the market.
About the job
As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking. Your Development Journey - Through your daily presence in the branch…
About the company
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.
About the company
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.