product owner-crm applications (4074)

As a Product Owner, you will be responsible to drive the evolution of the Loyalty domain by translating business strategy into impactful customer engagement solutions. You will own the end-to-end product lifecycle, align business and technology priorities, and deliver high-value products that support business growth.

What your day to day will include:

• Translating business requirements into clear technical specifications and Statements of Work (SoW)

• Driving product delivery by managing the product backlog, prioritizing initiatives, and defining milestones aligned with business objectives

• Leading end-to-end project execution, ensuring successful delivery, testing, deployment, and value realization

• Identifying opportunities for improvement, mitigating risks, and enhancing the performance and scalability of existing solutions

• Monitoring market trends, emerging technologies, and industry best practices to drive innovation and business growth

• Managing vendor relationships, including RFPs, contracts, budgets, SLAs, and overall service performance

• Collaborating with business stakeholders, development teams, PMO, and external partners to align priorities, manage dependencies, and resolve challenges

• Facilitating backlog refinement, sprint planning, and agile ceremonies to maximize product value and team effectiveness

• Overseeing application releases, project deliverables, testing activities, and compliance with business and technical requirements

• Ensuring the operational excellence of assigned products by monitoring performance, coordinating issue resolution, and driving continuous improvement

• Leading or contributing to Allwyn Group initiatives within the assigned area of responsibility

• Participating in on-call support activities and handling ad-hoc assignments as required by business needs

What you’ll bring:

• Bachelor's degree in Computer Science, Information Technology, or a related STEM field (Master's degree preferred)

• Proven experience in Product Ownership, Business Analysis, and software product delivery within complex environments

• Strong knowledge of Agile methodologies, Software Development Lifecycle (SDLC), and project management practices

• Experience managing large-scale initiatives, vendors, procurement activities, budgets, and stakeholder negotiations

• Strong business acumen within CRM, Loyalty, Marketing, or Customer Engagement domains

• Excellent analytical, problem-solving, communication, and stakeholder management skills, with the ability to bridge business and technology

• Professional certifications (PMP, PMI-PBA, CBAP, CCBA) and knowledge of Gaming, Betting, Lottery, or Casino domains are considered a plus

• Excellent communication skills (Greek & English)

What’s in it for you? 

🚀 An award-winning working environment  

💸 Competitive salary package and bonus scheme  

🩺 Health insurance coverage, Pension Plan and Annual Health Checkup  

💻 Hybrid working model  

🏢 State of the art facilities including gym & restaurant 

🎓 Continuous learning powered by Allwyn Academy  

💼 Internal career opportunities  

👪 Family Support incl. daycare voucher and assisted reproduction voucher 

🌱 Volunteering program, including 2 extra days off to give back 

💪 Well-Being Program incl. sports teams, nutritionist & psychologist services, Employee Assistance line and more 

🗓️ Allwyn Day - one extra day off  

🍴 Monthly food allowance  

🚌 Shuttle service for easy commute to our offices 

🛍️ Exclusive employee discounts across a range of partners ️