corporate it support engineer | band_associate (4064)
Aug 8, 2026 · Allwyn Hellas
What you'll do
- Provide technical support to employees resolving hardware, software, and connectivity issues
- Monitor and maintain end-user workstations, devices, operating systems, and network connectivity
- Respond to support requests and troubleshoot issues, escalating complex cases as needed
- Manage user accounts, access rights, profiles, and password-related requests
- Support installation, configuration, maintenance, and replacement of hardware and software
- Create support documentation and maintain IT asset inventory
- Contribute to employee onboarding and training activities
Key requirements
- Technical support and Service Desk experience
- Microsoft and macOS operating systems management and troubleshooting
- User account administration and access management
- Hardware and software installation and maintenance
- Network connectivity management
- Support documentation creation, IT asset inventory management
- Analytical and problem-solving skills
- Computer Science
About the job
As a Corporate IT Support Engineer, you will play a key role in ensuring the smooth operation of end-user technology services across the organization. Working closely with employees, vendors, and internal IT teams, you will troubleshoot technical issues, support business-critical applications, and contribute to a reliable, secure, and efficient workplace technology environment
Your day to day will include:
Providing technical support to employees across the organization, ensuring the timely resolution of hardware, software, and connectivity issues
Monitoring and maintaining end-user workstations, devices, operating systems, and network connectivity to ensure smooth day-to-day operations
Responding to support requests and incidents, troubleshooting issues, and escalating complex cases when required
Managing user accounts, access rights, profiles, and password-related requests across corporate systems and applications
Supporting the installation, configuration, maintenance, and replacement of hardware, software, and workplace technology equipment
Creating support documentation, maintaining IT asset inventory, and contributing to employee onboarding and training activities.
What you need to succeed:
BSc in Computer Science, Information Technology, or a related field
Hands-on experience in Corporate IT Support, Service Desk, End-User Support, or a similar technical support role
Good knowledge of Microsoft and macOS operating systems, including installation, configuration, and troubleshooting
Experience supporting business applications, user account administration, and access management processes
Strong analytical and problem-solving skills, combined with attention to detail and a customer-oriented mindset
Excellent communication skills in Greek and English, with a collaborative, adaptable, and team-oriented approach
About the company
Allwyn is a multi-national gaming entertainment company, lottery-led and with leading market positions and trusted brands across Europe and North America. Its purpose is to make play better for all by focusing on innovation, technology, player safety and returning more to good causes across a growing casual gaming entertainment portfolio.
In Greece, it is active through OPAP S.A. and subsidiaries, which provide numerical lotteries, land-based and online sports betting, passive lotteries and instant win games (SCRATCH), Video Lottery Terminals (VLTs), land-based horseracing mutual betting, and online casino games.
Moreover, it holds a leading position in terms of embedding Responsible Gaming principles in its operations. Furthermore, it prioritizes giving back to Greek society, delivering tangible and longstanding support, through an extensive Corporate Responsibility program, which focuses on Health, Sports, Employment, and Sensitive Social Groups.
Our Values: We do what is right; We think differently; We win together. These are the foundations of our corporate culture. They are at the heart of our company and guide our behavior, our way of acting and cooperating, our interaction with our customers, our partners, and society.
Today, we are among the Top Employers in Greece. We have received the Top Employer certification for four consecutive years (2023-2026), which reflects our ongoing commitment to a great workplace and a people-first culture.
About the company
Allwyn is a multi-national gaming entertainment company, lottery-led and with leading market positions and trusted brands across Europe and North America. Its purpose is to make play better for all by focusing on innovation, technology, player safety and returning more to good causes across a growing casual gaming entertainment portfolio.
In Greece, it is active through OPAP S.A. and subsidiaries, which provide numerical lotteries, land-based and online sports betting, passive lotteries and instant win games (SCRATCH), Video Lottery Terminals (VLTs), land-based horseracing mutual betting, and online casino games.
Moreover, it holds a leading position in terms of embedding Responsible Gaming principles in its operations. Furthermore, it prioritizes giving back to Greek society, delivering tangible and longstanding support, through an extensive Corporate Responsibility program, which focuses on Health, Sports, Employment, and Sensitive Social Groups.
Our Values: We do what is right; We think differently; We win together. These are the foundations of our corporate culture. They are at the heart of our company and guide our behavior, our way of acting and cooperating, our interaction with our customers, our partners, and society.
Today, we are among the Top Employers in Greece. We have received the Top Employer certification for four consecutive years (2023-2026), which reflects our ongoing commitment to a great workplace and a people-first culture.