What you'll do
- Provide first-line support for hardware, software, network connectivity and general IT enquiries
- Troubleshoot desktops, laptops, printers and other IT equipment onsite and remotely
- Perform software updates, system patches and antivirus scans
- Create and modify user accounts and access permissions
- Deploy and set up hardware and software for employees
- Maintain IT asset records and assist with procurement activities
- Troubleshoot connectivity, Wi-Fi configuration and LAN issues
- Create and maintain IT process, procedure and issue-resolution documentation
Key requirements
- 1+ years' experience
- Windows 11 user support and IT troubleshooting
- Microsoft 365, user accounts and permissions, and endpoint management
- Active Directory or Microsoft Entra ID
- Networking fundamentals
- Ticketing or service desk systems
- Hardware and software installation, system maintenance, IT asset management and IT documentation
- English communication
Benefits
- As skills develop and additional responsibility is demonstrated, the role offers opportunities to contribute to broader systems and infrastructure projects alongside more experienced IT team members.
About the job
Aksia is seeking a Junior IT Systems Administrator to join our Information Technology team in Athens. This is a hands-on opportunity for an IT professional who enjoys helping users, troubleshooting technology issues and learning how enterprise IT environments are managed. The initial focus of the…
About the company
Aksia LLC, together with its wholly owned subsidiaries (collectively, “Aksia”) provides specialist alternative investment research and portfolio advisory solutions to institutional investors and we advise on $301 billion AUA and $25 billion AUM of client alternative allocations. We represent experienced pension plans, insurance companies, government-related institutions, endowments, foundations and superannuation funds. Aksia has over 460 employees who are located in seven offices across North America, Europe, and Asia, with headquarters in New York City and main offices in London and Tokyo.*
*All references herein refer to Aksia LLC, together with its wholly owned subsidiaries (collectively, “Aksia”). AUA/AUM is as of November 30, 2023. AUA is defined as the sum of the NAV and unfunded commitments of our clients' underlying investments. AUM is defined as the sum of the NAV and unfunded commitments of our clients' underlying investments and the amounts committed to an Aksia-managed vehicle but not yet committed to an underlying investment. AUA/AUM represents assets advised and/or managed by Aksia and tracked by Aksia’s Client Operations team. AUM includes all accounts where Aksia serves as the investment manager, whether in a fully discretionary manner or where the client retains veto/approval authority.. Number of professionals and experience is as of January 31, 2024.
About the company
Aksia LLC, together with its wholly owned subsidiaries (collectively, “Aksia”) provides specialist alternative investment research and portfolio advisory solutions to institutional investors and we advise on $301 billion AUA and $25 billion AUM of client alternative allocations. We represent experienced pension plans, insurance companies, government-related institutions, endowments, foundations and superannuation funds. Aksia has over 460 employees who are located in seven offices across North America, Europe, and Asia, with headquarters in New York City and main offices in London and Tokyo.*
*All references herein refer to Aksia LLC, together with its wholly owned subsidiaries (collectively, “Aksia”). AUA/AUM is as of November 30, 2023. AUA is defined as the sum of the NAV and unfunded commitments of our clients' underlying investments. AUM is defined as the sum of the NAV and unfunded commitments of our clients' underlying investments and the amounts committed to an Aksia-managed vehicle but not yet committed to an underlying investment. AUA/AUM represents assets advised and/or managed by Aksia and tracked by Aksia’s Client Operations team. AUM includes all accounts where Aksia serves as the investment manager, whether in a fully discretionary manner or where the client retains veto/approval authority.. Number of professionals and experience is as of January 31, 2024.