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Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Halkidiki

Team Leadership: Supervise and coordinate the daily work of the technical team, ensuring high performance, motivation, and adherence to resort standards. Train and support technicians, evaluating performance and providing guidance for improvement.Operations Management: Oversee the setup, installation, and operation of lighting and sound systems for all entertainment events. Troubleshoot technical issues quickly to ensure seamless execution and maintain luxury service quality.Equipment &amp; Maintenance: Ensure all audio, lighting, and stage equipment is properly set up, maintained, and stored. Manage inventory, plan equipment purchases, and monitor maintenance schedules.Event Coordination: Collaborate with the Entertainment and Operations teams, artists, and vendors to deliver technically flawless events. Maintain safety standards and compliance with health and fire regulations.Qualifications &amp; ExperienceDegree or diploma in Sound Engineering, Audio-Visual Technology, or related field.Proven experience in live event sound and lighting operations.Strong leadership and organizational skills.Knowledge of digital soundboards and lighting software.Excellent communication and problem-solving abilities.Fluent in English, additional languages are a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Job Ads Retail Store Manager Χαλκιδική

outlet manager (room service) halkidiki

Sani / Ikos Group

sound & lighting technical supervisor halkidiki

Sani / Ikos Group

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