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Mercato is a vibrant Italian all-day dining restaurant, open from breakfast to dinner, offering handmade pastas, authentic pizzas, and Mediterranean classics. The experience combines relaxed yet refined service, inspired by the warmth and conviviality of Italian dining.About the RoleAt Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are looking for a motivated and service-driven Restaurant Supervisor to join our Mercato team for the season. This role is ideal for a hospitality professional who enjoys leading teams on the floor, ensuring smooth operations, and delivering memorable dining experiences in a fast-paced, luxury environment.What You Will Do<ul><li>Supervise daily restaurant operations to ensure exceptional service standards</li><li>Support, motivate, and guide the service team during shifts</li><li>Assist with staff scheduling, onboarding, and on-the-job training</li><li>Ensure compliance with hygiene, health, and safety regulations</li><li>Handle guest feedback and resolve concerns professionally and efficiently</li><li>Work closely with the Restaurant Manager and other departments to maintain Four Seasons standards</li><li>Support inventory control, POS procedures, and cost-awareness initiatives</li><li>Lead by example and contribute to a positive team culture</li></ul>What You Bring<ul><li>Previous experience in a supervisory or senior service role within a restaurant or hospitality environment</li><li>Strong communication and leadership skills</li><li>Passion for guest service and attention to detail</li><li>Fluency in English; additional languages are considered an asset</li><li>Flexibility to work shifts according to operational needs</li></ul>What We Offer<ul><li>Competitive seasonal compensation package</li><li>Complimentary employee meals, transportation, uniform, and laundry services</li><li>Training and development opportunities through Four Seasons programs</li><li>Employee recognition initiatives</li><li>The opportunity to gain experience within a globally renowned luxury brand</li></ul>Schedule &amp; Duration<ul><li>Seasonal position</li><li>Full-time schedule with flexibility based on operational requirements</li></ul>If you are passionate about delivering exceptional service in a world-class dining environment and want to be part of a highly skilled team, we want to hear from you!

Mercato Restaurant Supervisor (Seasonal 2026) REQ10371543

<ul><li>Greet and escort guests to rooms.</li><li>Open doors and assist guests/visitors entering and leaving property.</li><li>Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.</li><li>Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).</li><li>Transport guest luggage to and from guest rooms and/or designated bell area.</li><li>Assist with luggage storage and retrieval.</li><li>Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.</li><li>Supply guests with directions.</li><li>Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed.</li><li>Communicate parking procedures to guests/visitors.</li><li>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager.</li><li>Maintain awareness of undesirable persons on property premises.</li><li>Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.</li><li>Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language, and answer telephones using appropriate etiquette.</li><li>Develop and maintain positive working relationships with others.</li><li>Comply with quality assurance expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Move at a speed required to respond to work situations (e.g., run, walk, jog).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

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mercato restaurant supervisor (seasonal 2026) req10371543

Four Seasons Athens Astir Palace

assistant concierge clerk 26051225

Marriott Bonvoy

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