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CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Mass Segment Officer to join our dynamic teamAs a Mass Segment Officer, reporting to the Branch Manager, you will manage andcoordinate all activities related to servicing individual customers of the Branch,including the sale of deposit, investment, lending, and bancassurance products. Youwill support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures.You will actively promote the branch's commercial objectives by building andmaintaining strong client relationships and informing them about new bankingproducts and services. As the first point of contact, you will play a key role in ensuringan exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strongcommitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage serviceflow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests andescalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products andservices• Monitor the market and competition and liaise with relevant departments onproduct and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes andoverdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financialtransactions• Manage branch organizational and operational matters, ensuring properdocumentation and customer approval, before submission to Central Services;promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal commercialand operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to therelated credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1,a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.Preferred Qualifications:We highly encourage applications from local candidates or permanentresidents of Trikala who are familiar with the community and local bankingneeds.

Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the former Pancreta Bank, is looking for a Relationship Manager to join our dynamic team.As a Relationship Manager you will be responsible to offer a comprehensive range of Wholesale Banking services including corporate lending, trade and receivables finance, cash management and treasury products with an aim to provide efficient tailor-made banking solutions to both existing and target clientele. The role requires you to have a good understanding of credit &amp; financial analysis with sound instincts for risk assessment.Responsibilities• Management and development of Wholesale Banking portfolio with an aim to deepen and broaden relationships with the existing customers as well to approach new high quality clientele• Achievement of various business targets and contribution to the team performance• Preparation of credit proposals and approval of credit facilities in accordance with discretionary authority• Conducting regular reviews in order to take proactive measures to ensure credit quality and compliance while preserving the viability and profitability of the client base• Cross-selling of the full range of banking products• Provision of guidance, coaching and support to junior members.Qualifications• University degree in Business Management, Banking, Finance or a related discipline or other relevant qualifications• Master’s degree in Finance and/or applied Economics will be considered a plus• At least 5 (five) years of professional experience in a relevant position, preferably in relationship management in financial institutions industry with client facing experience• Very good knowledge of the English language, both verbal and written• Good knowledge of MS office• Ability to work under pressure with strong self-motivation• Strong communication, interpersonal and analytical skills

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