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Κέντρο Εξυπηρέτησης / Call Center

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Customer Care Specialist-Dutch/English BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Dutch (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL&nbsp;https://www.taskus.com/careers/.

Remote Bilingual Dutch/English Customer Care Specialist

On behalf of our international client, a company with 30 years of experience and around 300 employees, specializing in innovative SAP solutions on a global scale, we are looking for a Senior SAP ABAP Developer to join their Greek branch. The role offers the flexibility to be based in Thessaloniki or work 100% remotely.What You’ll Be Doing<ul><li>Take ownership of custom developments, enhancements, and interfaces across various SAP modules, contributing directly to innovative solutions.</li><li>Collaborate closely with functional consultants to analyze complex business requirements and translate them into effective technical implementations.</li><li>Enhance and optimize existing solutions to ensure usability, stability, and top performance for our customers.</li><li>Contribute to the design and implementation of end-to-end business processes leveraging SAP BTP and S/4HANA technologies.</li><li>Support exciting implementation projects (greenfield &amp; brownfield) and play an active role in digital transformation initiatives.</li><li>Participate in the full software development lifecycle: requirements analysis, design, development, testing, deployment, and continuous improvement.</li></ul>What We’re Looking For<ul><li>Degree in Computer Science, Mathematics, or related field.</li><li>3+ years of professional experience in SAP development, with proven skills in designing and implementing SAP solutions.</li><li>Strong knowledge of ABAP Core Data Services, OData, IDoc, user exits, BADIs, and form development.</li><li>Familiarity with SAP BTP, BAS, S/4HANA extensibility frameworks; functional knowledge of business processes will be considered a plus.</li><li>A growth mindset, curiosity, and eagerness to continuously learn and take on new challenges.</li><li>Experience in Private/Public Cloud and S/4HANA implementation projects is an advantage.</li><li>Familiarity with modern project methodologies (SCRUM, Agile).</li><li>Fluency in both Greek and English (written and spoken).</li></ul>&nbsp;What’s Offered<ul><li>Permanent contract.</li><li>100% remote work with flexible working hours.</li><li>Competitive fixed salary plus a variable component directly linked to your personal performance.</li><li>Prepaid card for food &amp; beverages.</li><li>Private health insurance.</li><li>Opportunities for professional growth in a fast-paced environment working with cutting-edge technologies.</li></ul>&nbsp;Interested? Please send your CV in English..

Senior SAP ABAP Developer (remote)

Πιστεύουμε στους ανθρώπους.&nbsp;Στόχος μας είναι να παρέχουμε τις καλύτερες πιθανές υπηρεσίες&nbsp;στους καταναλωτές γι’ αυτό και θέλουμε ανθρώπους με όρεξη και πάθος για δουλειά.​Θέτουμε υψηλούς στόχους.&nbsp;Είμαστε αρωγοί της αλλαγής, προσφέροντας την απόλυτη εμπειρία,&nbsp;προσθέτοντας αξία στους καταναλωτές καθώς και στους συνεργάτες μας.​Αν είσαι άνω των 21 και τα παραπάνω εκφράζουν κ εσένα .. αυτή είναι η στιγμή!Αναζητάμε IQOS Advisor&nbsp;στο δίκτυο συνεργαζόμενων αλυσίδων!<h2>Περιγραφή Θέσης:​</h2><ul><li>Συνεχής προώθηση &amp; υποστήριξη πωλήσεων</li><li>Προσανατολισμός στην επίτευξη στόχων&nbsp;​</li><li>Ενημέρωση και ποιοτική επικοινωνία για τα προϊόντα της εταιρίας</li><li>Χτίσιμο σχέσης εμπιστοσύνης μέσω ανοιχτής και διαδραστικής επικοινωνίας</li><li>Παροχή έγκυρων πληροφοριών χρησιμοποιώντας τις κατάλληλες μεθόδους/εργαλεία</li></ul><h2>Παρέχονται:</h2><ul><li>Ελκυστικό πακέτο αποδοχών&nbsp;​</li><li>Bonus επίτευξης στόχων​</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Κυλιόμενο πρόγραμμα στο ωράριο&nbsp;καταστημάτων​</li><li>Σύμβαση αορίστου χρόνου</li><li>Κάλυψη μέρους των εξόδων μετακίνησης</li></ul><h2>Απαραίτητα προσόντα:</h2><ul><li>Απόφοιτοι ΑΕΙ/ΤΕΙ/ΙΕΚ</li><li>Προϋπηρεσία σε ρόλο πωλήσεων ή&nbsp;εξυπηρέτησης πελατών σε κατάστημα λιανικής​</li><li>Ικανότητα επικοινωνίας στην Ελληνική και στην Αγγλική γλώσσα&nbsp;​</li><li>∆υναμική&nbsp;και ευχάριστη προσωπικότητα​</li><li>Άριστες επικοινωνιακές δεξιότητες και&nbsp;κατανόηση των καταναλωτών​</li><li>Ικανότητα να δουλεύουν αποτελεσματικά σε&nbsp;ένα ομαδικό περιβάλλον και να παρέχουν&nbsp;εξαιρετική εξυπηρέτηση πελατών&nbsp;​</li><li>Οργανωτικές και διαπραγματευτικές ικανότητες​</li><li>Ακεραιότητα και υπευθυνότητα</li></ul>

IQOS Advisor – Δίκτυο Συνεργατών

Epsilon Net,&nbsp;the largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions,&nbsp;offers you:Career Growth&nbsp;– Join a team where you can develop, learn, and evolve.Supportive Culture&nbsp;– Thrive in an environment that fosters teamwork, knowledge-sharing, and excellence.Top Clients &amp; Technology –&nbsp;Work with the best professionals in the development sector and cutting-edge toolsAs an Oracle Developer - Apex:📌Your mission:• Design, develop, and maintain Oracle APEX applications• Optimize SQL Queries, implement PL/SQL stored procedures and functions• Collaborate with analysis and consulting teams to understand functional requirements• Develop functional, user-friendly interfaces• Ensure performance, security and scalability of applications• Debugging, testing and documentation📚What You Need:• 3+ years of experience in developing business applications using APEX (Oracle Application Express)• Very good knowledge and experience in Oracle tools and technologies, SQL, PL/SQL, Oracle RDBMS.• Experience in HTML, CSS, JavaScript and RESTful services• Desirable programming experience in Oracle Forms, Reports.• Bachelor's degree from a college or university in Computer Science, Computer Science or related field• Very good knowledge of English language• Knowledge and/or experience in developing human resource management, payroll or time and attendance applications will be taken seriously🌟Bonus points if you have:• Knowledge and/or experience in developing human resource management, payroll or time and attendance applicationsWhat We Offer:💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Fully remote working model.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Oracle Developer- ΑPEX Thessaloniki

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

Code.Hub&nbsp;is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future!Code.Hub&nbsp;believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019,&nbsp;Code.Hub&nbsp;was listed in the top 100 most innovative initiatives in Greece.Code.Hub&nbsp;was awarded in 2021 &amp; 2020 with Gold Awards as the best company in the market regarding our services and again in 2022 as the Rising Star of the year, taking first place in “Best Talent Management Strategy &amp; Initiative” and “Best Youth Employment Initiative”. Code.Hub works together with leading global professional services companies, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Code.Hub works with high-end technologies to help clients improve their performance and create sustainable value for their stakeholders.This is a hands-on role focused on architecting and delivering modern technologies. The candidate will lead the design and implementation of secure infrastructure solutions, working closely with Group IT Security and IT teams to ensure system availability, security, and compliance.Key Responsibilities:<ul><li>Design and deploy infrastructure solutions (on-premises and cloud: Azure, AWS, GCP).</li><li>Lead implementation of systems including OS, virtualization, databases, networking, firewalls, container platforms (Openshift/Kubernetes).</li><li>Administer application servers (IIS, JBoss, WebLogic, Apache/Tomcat) and advanced architectures (2-tier/3-tier).</li><li>Ensure services meet security and performance standards.</li><li>Collaborate across teams on IT security and architecture initiatives.</li></ul>Required Skills:<ul><li>Strong knowledge of Windows OS (2003–2016+), domain services, RDBMS (SQL, Oracle, MySQL), networking, and hypervisors (VMWare/Hyper-V).</li><li>Experience in technical project management.</li><li>Scripting (Python, Perl, Go), REST APIs, JIRA.</li><li>Cloud platforms (Azure, AWS, IBM Bluemix), Docker, Kubernetes.</li></ul>Profile:<ul><li>3–5 years’ relevant experience (banking or consulting preferred).</li><li>Bachelor’s degree in IT or related field.</li><li>Strong communication and leadership skills.</li><li>Fluent in English.</li></ul>Value-Based Behaviors:<ul><li>Continuous learning</li><li>High-impact results</li><li>Collaborative mindset</li><li>Trusted leadership and innovation</li></ul>Let’s talk about us:<ul><li>Remote working model</li><li>A competitive salary</li><li>Signing Bonus</li><li>Brand new equipment</li><li>Exciting &amp; friendly work environment</li><li>Career &amp; competencies’ development</li><li>Continuous learning &amp; development experience based on infinity model through Code.Hub’s Code.Learn</li><li>L&amp;D plan for your career improvement</li><li>A truly open, inclusive, and competitive-free environment to grow your skills and have fun!</li><li>Internal competitions &amp; rewards.</li></ul>Let’s talk about Code.Hub-ers:<ul><li>You are eligible to free LinkedIn trainings</li><li>You are eligible to have free pass to all training Code.Learn activities after 6 months from your induction</li><li>Training &amp; Tech Mentor for your induction.</li><li>Unlimited access to LinkedIn Learning platform (1st semester).</li><li>Sponsoring of a Bachelor and/or Master’s Degree from Athens Tech College.</li><li>Private Health Insurance.</li><li>Performance planning each six months and each two years planning of promotion.</li><li>Free Lunch/Snack every day &amp; Cocktail Fridays @ our offices.</li><li>Referral Bonus.</li></ul>

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remote bilingual dutch/english customer care specialist

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iqos advisor – δίκτυο συνεργατών

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oracle developer- αpex thessaloniki

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remote call center agent (thessaloniki based)

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mid/senior infrastructure domain architect

Code.Hub