Πληροφορική

Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Αποθήκη / Logistics

Βιομηχανική Παραγωγή

Εταιρικές Πωλήσεις

ΜΜΕ / Social Media

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

Μεταφορές

Διοίκηση Επιχειρήσεων

Εκπαίδευση

Εστίαση

Εργάτες

Επαγγέλματα Υγείας

Ανθρώπινο Δυναμικό / HR

Προσωπικό Ασφαλείας

Τουρισμός / Ξενοδοχεία

Αισθητική / Κομμωτήριο

Γραμματειακή Υποστήριξη

Τέχνες / Πολιτισμός

Αγροτική Παραγωγή

Φροντίδα Κτιρίων / Σπιτιών

Marketing

Τηλεπικοινωνίες

Φροντίδα Ενήλικων / Παιδιών

Νομικές Υπηρεσίες

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

Remote

Hybrid

Πρόκειται για 6ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την Cosmote eValue εταιριών με αντικείμενο τις τηλεφωνικές πωλήσεις.Είσαι ο ιδανικός υποψήφιος εάν…<ul><li>Έχεις ολοκληρώσει τουλάχιστον το Λύκειο και μπορείς να χρησιμοποιήσεις με άνεση Η/Υ</li><li>Μπορείς να τα βγάλεις πέρα με τον πιο απαιτητικό πελάτη και νιώθεις περήφανος για αυτό.</li></ul>Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές for sure!</li><li>Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Προοπτικές απασχόλησης σε πιο σύνθετους ρόλους !</li><li>Κινητό &amp; προσφορά ειδικών πακέτων τηλεφωνίας for free!</li><li>Διατακτικές τροφίμων κάθε έτος για να το γιορτάζουμε!</li><li>Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση&nbsp;εδώ)!</li><li>Ευκαιρία να δείξεις το ταλέντο σου για τις πωλήσεις σε πανευρωπαϊκούς διαγωνισμούς!</li><li>Ανταγωνιστικό σχήμα μηνιαίου bonus, το οποίο αναλόγως με την επίτευξή σου, πολλές φορές μπορεί να υπερβεί και το μισθό σου!</li><li>Bonus ένταξης για τους πρώτους 3 μήνες!</li><li>Έκτακτους Πανελλαδικούς διαγωνισμούς πωλήσεων με επιπρόσθετα δώρα &amp; ταξίδια!</li></ul>

Σύμβουλος Τηλεφωνικών Πωλήσεων Θεσσαλονίκη / Hybrid

Εάν θέλεις... Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως&nbsp;Σύμβουλος Τηλεφωνικής Εξυπηρέτησης Εταιρικών και Επιχειρησιακών Πελατών.Πρόκειται για 8ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την Cosmote eValue εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση και συμβουλευτική υποστήριξη εταιρικών και επιχειρησιακών πελατών σε θέματα εμπορικής&nbsp;φύσεως.Είσαι ο ιδανικός υποψήφιος εάν...<ul><li>Είσαι τελειόφοιτος ή απόφοιτος ΙΕΚ / ΤΕΙ / ΑΕΙ με επιθυμητή κατεύθυνση Τηλεπικοινωνίες ή Πληροφορική</li><li>Μιλάς Αγγλικά και σου αρέσει να απασχολείσαι σε βάρδιες</li><li>Έχεις εξοικείωση με τεχνολογίες όπως IP VPN, Cloud, ICT solutions</li><li>Έχεις εργασιακή εμπειρία σε παρεμφερές αντικείμενο</li><li>Μπορείς να τα βγάλεις πέρα με τον πιο απαιτητικό πελάτη και νιώθεις περήφανος για αυτό</li></ul>Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές for sure!</li><li>Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Προοπτικές απασχόλησης σε πιο σύνθετους ρόλους !</li><li>Κινητό &amp; προσφορά ειδικών πακέτων τηλεφωνίας for free!</li><li>Διατακτικές τροφίμων κάθε έτος για να το γιορτάζουμε!</li><li>Εξοπλισμό για την απασχόλησή σου!</li><li>Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel (μία σύντομη γεύση εδώ )!</li><li>Ευκαιρία να δείξεις το ταλέντο σου σε πανευρωπαϊκούς διαγωνισμούς!</li></ul>

Σύμβουλος Εξυπηρέτησης Εταιρικών και Επιχειρησιακών Πελατών - Θεσσαλονίκη

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Call Center Agents living in Thessaloniki who will join remotely our Call Center team and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations. Key responsibilities:<ul><li>Respond to customers’ needs through e-mails and inbound calls</li><li>Book tickets</li><li>Perform booking changes and ticket cancellations</li><li>Provide information to customers, agents, and airport stations</li></ul>Skill set:<ul><li>Customer oriented</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service</li><li>Excellent command of the Greek &amp; English language</li><li>PC knowledge</li><li>A quiet place to work at home with a strong internet connection</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

REMOTE CALL CENTER AGENT (Thessaloniki based)

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.Duties and ResponsibilitiesResearch and Outreach:<ul><li>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</li><li>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</li></ul>Lead Qualification and Management:<ul><li>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</li><li>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.&nbsp;</li><li>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</li></ul>Customer Engagement:<ul><li>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</li><li>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</li><li>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</li></ul> &nbsp;Collaboration and Feedback:<ul><li>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</li><li>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</li></ul>Sales Execution:<ul><li>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.</li><li>Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.</li><li>Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.</li></ul>Training and Compliance:<ul><li>Participate in training sessions as required and adhere to company policies and procedures.</li><li>Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards.</li></ul>Reporting:<ul><li>Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.</li></ul> &nbsp;Competencies and Skills:<ul><li>Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.</li><li>Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.</li><li>Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.</li><li>Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.</li><li>System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.</li><li>Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.</li><li>Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities.</li><li>Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.</li></ul> &nbsp;We Would Really Like You to Have:<ul><li>Sales Environment Understanding: A strong grasp of the sales landscape and dynamics.</li><li>Sales Experience: Prior experience in a sales environment is advantageous.</li><li>Fintech Experience: Familiarity with fintech products or services is a plus.</li><li>Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment.</li><li>Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications.</li><li>Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport.</li><li>Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail.</li><li>Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration.</li><li>Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty.</li><li>Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively.</li><li>Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.</li></ul> &nbsp;What can you expect from this role?<ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Ample opportunities for professional development and learning from various departments</li><li>A vibrant and inclusive work environment</li></ul> &nbsp;Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team. &nbsp;How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

B2B Sales Specialist- English / Spanish

Customer Care&nbsp;Specialist-Italian/English&nbsp;BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Italian (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Italian/English Customer Care Specialist

Customer Care&nbsp;Specialist-Portuguese/English&nbsp;BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Portuguese (B2/C1) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About Us\We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 4,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Portuguese/English Customer Care Specialist

Customer Care&nbsp;Specialist-Turkish/English&nbsp;BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Turkish (C2/Native) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Turkish/English Customer Care Specialist

Customer Care&nbsp;Specialist-Spanish/English&nbsp;BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Spanish (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Spanish/English Customer Care Specialist

Customer Care&nbsp;Specialist-German/English&nbsp;BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in German (C1/C2/Native) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual German/English Customer Care Specialist

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