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In this role you will execute service work with low to medium complexity in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point of contact while delivering quality and satisfying customer service.Reporting to the Service Manager, you will be responsible for providing routine maintenance and on-site or remote technical support.&nbsp;The position involves travelling within Greece &amp; occasionally international travel, as you will have the opportunity to provide hands-on assistance at customer sites.You will mainly be accountable for:<ul><li>Performing service tasks such as installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)</li><li>Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines</li><li>Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions</li><li>Coordinating and executing specialist projects through planning, meeting milestones and regular reviews</li><li>Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future</li><li>Identifying opportunities to develop new service applications, equipment and methods &nbsp;</li></ul>Qualifications for the role:<ul><li>Electrical Engineering educational background (with License to practice)</li><li>Ideally, 2-5 years of experience in relative industry</li><li>Hands-on experience in servicing, maintanence, commissioning and repairing of frequency drives, UPS, solar inverters will be an asset</li><li>Sound knowledge of MS Office &amp; Outlook. Knowledge of SAP &amp; Salesforce, will be a plus</li><li>Driver’s license. Ability to travel to domestic and international sites</li><li>Very good knowledge of Greek &amp; English language&nbsp;</li><li>A collaborative, solution-focused approach and strong communication skills</li></ul>

Field Service Engineer (Motion)

Are you ready to join a department with the latest technological advancements in its field and bright future?In this role, you will have the opportunity to execute service work and provide great customer support in accordance with ABB standard processes, quality standards, and safety guidelines. You will also showcase your expertise by displaying a clear understanding of the products, urgency and care in your own area of responsibility.From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.Based in Thermi, Thessaloniki and reporting to Product Marketing Manager, you will execute service work related to our EV department (Electrical Vehicle Chargers). You will be mainly accountable for:<ul><li>Providing on-site or remote technical support for installation and commissioning of equipment</li><li>Handling maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories</li><li>Advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines</li><li>Creating and maintaining strong relationships with customers</li><li>Collaborate with the technical team to prepare orders and support projects</li><li>Travelling mainly within north Greece (and rarely on Balkan), as the role gives the opportunity to create a new service base on this area. &nbsp;</li></ul>Our team dynamics You will join a talented, high performing team, where you will be able to thrive.Qualifications for the role<ul><li>University Degree in Electrical or Electronic Engineering (Technological sector)</li><li>Sound knowledge of, and hands-on experience in servicing, maintaining, commissioning and repairing of EV products will be considered and asset</li><li>Solid command of English and Greek language</li><li>Strong computer literacy</li><li>Excellent time management skills</li><li>Team oriented personality and a solutions-oriented approach</li><li>Trustworthy &amp; ability to succeed in a fast-paced problem-solving environment</li><li>Driver’s license / Ability to travel within GR (and Balkan at times)</li></ul>We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Job Ads Θέρμη, Construction Sector / Technical Professions

field service engineer (motion)

ABB

field service engineer (ev chargers)

ABB

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