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Developing Operations Induction Training Content, in partnership with the respective Resorts’ management teams and other internal contributors, and updating training content according to new standards, trends, new services, and innovative training methods.Actively contributing to the Ops Knowledge Library Project, producing or editing content in partnership with external providers.Conducting research and proposing External Training Providers/programs according to the annual Training Need Analysis process and participating in producing and proposing an efficient annual training plan per Resort.Organizing and facilitating online or live training sessions, participating in Task Force teams and Pre-Opening Induction Training, and maintaining participation/attendance/evaluation records, as well as the overall administration of Learning &amp; Development activities.Contributing to other People Experience programs by participating, following up, and supporting Internal Communication campaigns, Performance Management Alignment System, and Employee Events.Processing general administrative and clerical duties to support the People Experience Department, raising Purchase Order requests in line with the Group's purchasing policy, and following up where appropriate.What will you bring?Bachelor’s degree in business administration, Hospitality, Tourism, or other related disciplines; Train the Trainer/Adult Education certification or Instructional Design knowledge will be a plus.At least 3 years of operational experience in the field of interest (F.O., F&amp;B, etc.), with at least 1 year in a supervisory/managerial position.Excellent communication and presentation skills, organized, and detail oriented.Excellent technology skills (Microsoft 365 apps, online platforms, and learning tools administration).Excellent command of Greek &amp; English languages (spoken &amp; written).&nbsp;Efficiency in Spanish language (spoken &amp; written) will be a plus.Ability to travel to other properties.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Operations Learning & Development Specialist

Photo &amp; Video Content Creation Independently or collaboratively plan and execute shoots based on creative briefs for both Sani and Ikos. Capture and produce content for property launches, offering depictions, and ad hoc needs. Adapt footage quickly for social-first formats.Content Production &amp; Direction Develop visual guides, moodboards, and scripts to steer brand-aligned productions. Lead or support the full production process, from pre-production planning to on-site execution, ensuring visual storytelling aligns with brand values.Editing &amp; Post-Production Oversee post-production workflows, guide editors, and ensure high-quality delivery. Handle editing, color correction, sound design, and motion graphics as needed. Guarantee that all content meets brand standards, technical specifications, and delivery timelines.Technical Workflow &amp; Asset Management Manage backups, exports, and delivery of all content. Organize and archive visual assets in a structured way for easy reuse. Provide first-line editorial and technical support in post-production.Brand Consistency Ensure visual assets strictly follow brand guidelines. Distribute creative toolkits and materials to internal teams and external partners. Maintain quality and consistency across all output.Creative Insight &amp; Trend Monitoring Stay up to date on visual trends and competitor activity. Share relevant insights with the Creative Director to continuously elevate the team’s creative performance.What will you bring?Educational Background Degree in Visual Arts or a related field.Professional Experience 3–4 years of experience in a similar role, ideally within the tourism or hospitality sector, a creative/digital agency, or another relevant environment.Creative Software Proficiency Strong knowledge of Adobe Creative Suite, including Photoshop, Premiere Pro, After Effects, Illustrator and InDesign.Production &amp; Direction Skills Hands-on experience in directing, filming, and editing photo and video content.Technical Expertise Familiarity with Asset Management software; HTML knowledge is considered a plus.Language Skills Fluency in English, both written and spoken.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Production & Editing Specialist

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent

Sales Strategy Development: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base.Client Relationship Management: Performs general office duties to support S&amp;M (e.g. filing, sending emails, typing). Build and maintain strong relationships with existing and prospective clients and B2B including travel agents, corporate accounts, and individual guests. Provide exceptional customer service to enhance client satisfaction and loyalty (B2B &amp; B2C). Support the DOS/SM during the contracting cycle. Distributes special offers, price lists and promotional materials to the trade as instructed.Sales Presentations: Performs hotel site inspections or host fam trips with partners/clients as needed. Collaborate within Sani/Ikos Group presentations and site visits for potential clients, showcasing the resort's facilities and services. Attend hotel and industry related functions and tradeshows when required. Prepare customized proposals and contracts based on client needs and load contacts and sales call reports into CRM.Market Research: Provide feedback to management on market demands and guest preferences.Collaboration: Work closely with the marketing team to support promotional materials and campaigns. Collaborate with other departments to ensure seamless service delivery to clients.Reporting: Submits invoices in ERP, upload contracts and other documents in SharePoint. Maintain accurate records of sales activities and client interactions. Prepare regular reports on sales performance and forecasts for management.What will you bring?Education: University degree in Hospitality Business Administration, Economics, Communications, Marketing, or a related field (preferred).Experience: 2–3 years of proven experience in similar position.Technical Skills: Excellent knowledge of MS Office.Technical Skills: Excellent knowledge of Opera.Languages: Proficiency in English.Languages: Proficiency in German.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive DACH market

Your main purposeSales Strategy &amp; Market Research: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base. Provide feedback to management on market demands and guest preferences.Client Relationship Management: Deliver exceptional, personalized service to high-net-worth clients, VIPs, elite guests &amp; luxury B2B partners. Maintain accurate records of guest preferences, feedback, and prior requests in the guest profile system.Pre-Arrival Coordination: Collect pre-arrival requests of B2C/B2B customers with reserved Elite Portfolio accommodation bookings and communicate details to the respective Operations Team, following the Elite Portfolio communication workflow &amp; standards.Administrative &amp; CRM Support: Perform general office duties to support Sales (e.g. filing, sending emails, typing). Maintain accurate records of sales activities and client interactions in CRM. Submit invoices in ERP and upload contracts/documents in SharePoint.Sales Presentations &amp; Events: Perform hotel site inspections or host fam trips with partners/clients. Collaborate on Sani/Ikos Group presentations and site visits for potential clients. Attend hotel and industry-related functions and tradeshows when required.Cross-Department Collaboration: Collaborate with other departments (Reservations, Operations Teams) to ensure seamless service delivery to clients and B2B partners.What will you bring?Educational Background:&nbsp;University degree in Hospitality, Business Administration, Economics, Communications, Marketing, or a related field (preferred).Professional Experience: 2–3 years of proven experience in a similar position within the hospitality or luxury service sector.Technical Skills: Excellent command of MS Office applications and Opera system.Language Skills – English:&nbsp;Language proficiency in English (mandatory).Language Skills – Additional: Proficiency in a second language such as German, French, Spanish, or Russian (preferred).Industry Knowledge:&nbsp;Strong communication, organizational, and interpersonal skills with attention to detail and guest service excellence.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive Elite Portfolio

Your ‘day to day’&nbsp;<ul><li>Operate and monitor the production equipment according to production plans to deliver high consumer service level</li><li>Adjust equipment, deploy preventive maintenance principles, and fix mechanical failures to achieve and improve targeted KPIs</li><li>Proactively cooperate with the quality department to prevent quality incidents, reduction, and elimination of non-conformities in the process and product integrity.</li><li>Ensure that documentation relevant with production and technical processes is properly completed and autonomous execution of advanced problem-solving activities</li><li>Participate to Production lines daily direction setting process to support timely triggers definition and KPIs improvement through effective corrective actions definition</li><li>Ensure compliance to all PMI and legal standards, policies and guidelines related to Environment, Health, Safety, Sustainability and Quality.</li></ul>Important note: Our Factory in Aspropyrgos operates 24x7, the role includes Rotating Shifts, and the working schedule is 4 working days followed by 2 days off.&nbsp;Who we’re looking for<ul><li>Technical academic background, Department of Mechanical Engineering/Automation/Electrical Engineering or equivalent</li><li>Previous working experience in industrial environment will be considered a plus</li><li>Passionate individuals who yearn for challenges, continuous learning and growth opportunities</li><li>Fluency in English (verbal &amp; written)</li><li>Completed Military obligations (if applicable)</li></ul>&nbsp;What we offerOur success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Process Technician

We are currently seeking for a&nbsp; highly motivated and detail-oriented Digital Engagement Executive to join our team as part of our CRM team. As a Digital Engagement Executive, you will play a crucial role in executing and managing marketing campaigns for the Greek market. Your primary responsibilities will involve collaborating with external agencies, aligning with various teams within the organization, and ensuring seamless communication for successful campaign execution.&nbsp;Your ‘day to day’<ul><li>Coordinate with internal stakeholders and external agencies on campaign planning and execution.</li><li>Prepare and communicate briefs to agencies, covering journey flows, HTML templates and creative assets.</li><li>Gather all necessary digital assets and campaign materials from internal teams to brief agencies effectively.</li><li>Design and review email automation flows and customer journeys.</li><li>Prepare project timelines, prioritize deliverables, and conduct user acceptance testing.</li><li>Support the development of CRM strategies, including database segmentation, A/B testing and real-time performance monitoring.</li><li>Develop creative marketing ideas, prepare campaign proposals, and oversee execution and campaign reporting.</li></ul>&nbsp;Who we’re looking for:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field.</li><li>4-5 years of relevant working experience in an international environment, working with multiple stakeholders</li><li>Solid understanding of CRM strategies, email automation, and customer segmentation.</li><li>Familiarity in using marketing automation tools and CRM platforms, experience with Salesforce Marketing Cloud will be considered a plus.</li><li>Strong project management skills, with the ability to handle multiple campaigns simultaneously.</li><li>Excellent analytical and problem-solving abilities.</li><li>Creative mindset and ability to generate innovative marketing ideas.</li><li>Exceptional written and verbal communication skills.</li><li>Team player with the ability to work effectively with various stakeholders.</li><li>Strong attention to detail and ability to deliver high-quality work within deadlines.</li><li>Experience with Jira and Confluence will be considered a plus.</li><li>Fluent in English and Greek</li></ul>&nbsp;&nbsp;What we offerOur success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress</li></ul>&nbsp;

CRM Executive

As a Mechanical Technician you will be part of our Technical Services Department at Papastratos and will report to the Supervisor Technical Support.• Maintain and improve technical conditions of production equipment in order to achieve production and quality requirements, by respecting the health, safety, quality and production standards. Ensure maintenance instruments/tools in good conditions and usage. Using SAP Materials Management module to identify spare part availability in the store• Perform mechanical maintenance (preventive / planned / subassembly repairs) in compliance with relevant procedures, in order to ensure production equipment availability. Support team to fix complex breakdown&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Maintain technical documentation updated in order to ensure the information accuracy; prepare and update, whenever is necessary, standards setting and troubleshooting list of machines/processes&nbsp; and inform all the people involved.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Anticipate/Identify problems that arise, during production process and take appropriate measures to ensure the continuity of the production process and improve the efficiency of equipment, in adherence with OPEN+ pillars &amp; system&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Promote and apply all rules concerning PMI Quality, environment, health and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;• Ensure integral conformity with relevant legislation, internal policies and procedures and achieve the objectives established during the annual performance evaluation process.&nbsp;&nbsp;Who we’re looking for&nbsp;<ul><li>Bachelor Degree in Mechanical Engineering</li><li>3+ years of&nbsp;experience in Production / Manufacturing as a Maintenance Technician&nbsp;</li><li>Compliance with Presidential Degree 115/2012 is a mandatory requirement for this position</li><li>Military obligations completed</li><li>Excellent English (written/verbal)</li></ul>&nbsp;What we offer&nbsp;Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.• Take pride in delivering our promise to society: to deliver a smoke-free future

Mechanical Technician

We are currently looking for dedicated individuals in the role of Senior Advanced Analyst/Data Scientist who excel in data analytics and are passionate about analyzing large amounts of raw information, aiming to improve the IQOS Consumer Journey.&nbsp;Your ‘day to day’:&nbsp;<ol><li>Loyalty Platform Ownership &amp; Enhancement</li></ol>Own the IQOS Loyalty Club platform roadmap. Collaborate with IT teams to prioritize and implement new features, upgrades, and fixes. Champion engagement mechanics (e.g., badges, gamification, personalization engines) and oversee their development from concept to launch. Ensure the platform remains innovative, reliable, and aligned with business needs.&nbsp;<ol start="2"><li>Innovation &amp; Idea Incubation</li></ol>Proactively generate ideas to elevate the Loyalty Club experience. Pilot creative campaigns and digital tools (e.g., interactive challenges, partner integrations) using consumer insights and tech trends to propose initiatives that differentiate our offering.&nbsp;<ol start="3"><li>Technical Liaison &amp; Issue Resolution</li></ol>Act as the bridge between business and IT. Translate business needs into technical briefs and coordinate with internal teams or vendors for implementation. Communicate technical constraints and opportunities clearly to business stakeholders. Support and advise on troubleshooting and crisis management for both member and system issues.&nbsp;<ol start="4"><li>Vendor &amp; Partner Coordination</li></ol>Manage relationships with technology vendors and promotional agencies. Ensure compliance with technical standards and collaborate on deploying new features or campaigns, such as integrating a contest microsite into the main platform.&nbsp;<ol start="5"><li>Budget Oversight</li></ol>Manage the Loyalty Club budget to support planned activities. Maintain financial discipline and work closely with Finance to monitor and control spending.Each of these responsibilities ensures the role goes beyond maintenance into proactive development of our Loyalty Club. By covering both commercial and technical spheres, this Specialist becomes a key driver of our Loyalty Club’s evolution, directly contributing to its strategic ambition to become a Brand Powerhouse by providing long-term meaningful value.&nbsp;Who we’re looking for:<ul><li>3-5 years of experience in loyalty program management, consumer engagement, or brand activation</li><li>Bachelor’s or Master’s degree in Business Administration, Digital Marketing, or a related field</li><li>Additional education in Information Systems would be an asset&nbsp;</li><li>Certifications in Agile, Scrum, or Product Ownership would be an asset</li><li>Familiarity with Project Management tools&nbsp;</li><li>Experience collaborating with IT teams or vendors to implement platform features (e.g., gamification, personalization)</li><li>Ability to translate business needs into technical briefs and vice versa</li><li>Fluency in Greek and English</li><li>Strong soft skills, including:<ul><li>Problem-solving</li><li>Innovation &amp; creativity</li><li>Adaptability &amp; resilience</li><li>Empathy and a consumer-centric mindset</li></ul></li></ul>&nbsp;What we offer:Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>&nbsp;&nbsp;

Loyalty Club Commercialisation & Platform Specialist

Be a part of a ground-breaking changeAt PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation. As a Brand Content Manager, you will play a key role in elevating brand leadership in Greece by designing and deploying brand building strategies across all channels.Your ‘day to day’:<ul><li>Lead brand building and embed brand guidelines in all commercial programs, projects and initiatives.</li><li>Create Brand Building campaigns and Consumer Events aiming to strengthen the emotional link between consumers and the brand, in alignment with consumer context and brand objectives.</li><li>Design and develop communication assets and narratives for internal and external activations</li><li>Participate in commercial programs, projects and initiatives providing brand deep expertise, from idea generation to go-to-market and execution.</li><li>Manage marketing agencies and third parties and follow-up on the day-to-day business with them to ensure good collaboration, impactful deliverables, fast execution and controlled cost of activities as part of marketing budget.</li><li>Identify key opportunities for local campaigns not included in the global calendar, based on expertise and knowledge of the local trends and business environment.</li><li>Liaise with Region and Central Category teams to ensure best-in-class design and implementation of global and regional mandates as to brand activation.</li><li>Continuously assess and monitor effectiveness of brand activations.</li><li>Control and analyze brand activities' budget on a systematic basis to ensure efficiency and cost effectiveness.</li><li>Ensure that execution of all brand activities are done by applying with “Marketing code” and applicable legislation.</li></ul>Who we’re looking for:<ul><li>7+ years of experience in Brand / Marketing role, ideally in a multinational or big local company with proved performance in developing meaningful marketing or communication campaigns.</li><li>Bachelors’ degree in Marketing/Communication, Business Administration or related fields.</li><li>Master in Business Administration/Marketing would be considered an asset.</li><li>Strong presentation skills and master storyteller.</li><li>Excellent written and verbal communication skills both in Greek and English.</li><li>MS Office advanced capabilities &amp; good understanding in online tools.</li><li>Digital marketing &amp; social media strategies understanding.</li></ul>What we offer:Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Brand Content Manager

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