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Ως Front Office Manager, θα βρίσκεστε στο επίκεντρο της εμπειρίας του επισκέπτη, ηγούμενοι των ομάδων που διαμορφώνουν τις πρώτες εντυπώσεις και τις πιο αξέχαστες στιγμές της διαμονής.Θα έχετε την πλήρη ευθύνη της λειτουργίας του Front Office, διασφαλίζοντας ότι κάθε άφιξη, κάθε επαφή και κάθε αναχώρηση αντανακλά τα υψηλά πρότυπα ενός περιβάλλοντος πολυτελούς φιλοξενίας. Ο ρόλος συνδυάζει την άριστη λειτουργική οργάνωση με την ουσιαστική ηγεσία ανθρώπων, δημιουργώντας μια κουλτούρα εξυπηρέτησης που είναι φυσική, προσωπική και αυθεντική.Σε στενή συνεργασία με το Τμήμα Λειτουργιών του Ξενοδοχείου και όλα τα βασικά τμήματα, θα εξασφαλίζετε την ομαλή καθημερινή λειτουργία, ενώ παράλληλα θα αναβαθμίζετε συνεχώς την εμπειρία του επισκέπτη.&nbsp;Η Ζωή μέσα στο ΞενοδοχείοΤο Front Office είναι το σημείο όπου το ξενοδοχείο «ζωντανεύει». Κάποιες ημέρες κυλούν με σταθερό ρυθμό — οι αφίξεις εξελίσσονται ομαλά, οι επισκέπτες είναι ικανοποιημένοι και οι ομάδες λειτουργούν αρμονικά. Άλλες ημέρες είναι πιο απαιτητικές — υψηλή πληρότητα, ειδικά αιτήματα, αλλαγές της τελευταίας στιγμής ή ευκαιρίες για να μετατραπεί μια πρόκληση σε μια αξέχαστη εμπειρία.Μέσα σε αυτό το δυναμικό περιβάλλον, θα είστε ορατός ηγέτης — καθοδηγώντας την ομάδα με σιγουριά, θέτοντας τον τόνο της ποιοτικής εξυπηρέτησης και διασφαλίζοντας ότι κάθε επισκέπτης νιώθει πραγματικά ευπρόσδεκτος.&nbsp;Κύριες Αρμοδιότητες<ul><li>Εποπτεία της συνολικής λειτουργίας του Front Office, συμπεριλαμβανομένων της Υποδοχής, του Concierge και των Υπηρεσιών Επισκεπτών</li><li>Ηγεσία, εκπαίδευση και έμπνευση της ομάδας Front Office για την παροχή υψηλού επιπέδου, εξατομικευμένης εξυπηρέτησης</li><li>Διασφάλιση ομαλής διαδικασίας check-in και check-out, διαχείριση κρατήσεων και κατανομής δωματίων</li><li>Διαρκής παρουσία στον χώρο υποδοχής, με ενεργή επαφή με τους επισκέπτες και άμεση αντιμετώπιση των αναγκών τους</li><li>Παρακολούθηση της ανατροφοδότησης των επισκεπτών, διαχείριση παραπόνων με επαγγελματισμό και εφαρμογή βελτιώσεων</li><li>Στενή συνεργασία με τα τμήματα Ορόφων, Επισιτιστικών Τμημάτων, Πωλήσεων και λοιπά τμήματα για μια ενιαία εμπειρία φιλοξενίας</li><li>Κατάρτιση και διαχείριση του προϋπολογισμού του τμήματος, με στόχο τον έλεγχο κόστους και την αποδοτική λειτουργία</li><li>Διασφάλιση της τήρησης των πολιτικών του ξενοδοχείου, καθώς και των κανονισμών υγείας και ασφάλειας</li></ul>&nbsp;Η Μοναδικότητά σας είναι ΚαλοδεχούμενηΠιστεύουμε ότι οι επιτυχημένοι Front Office Managers δεν είναι μόνο άριστοι επαγγελματίες, αλλά και οικοδεσπότες, μέντορες και λύτες προβλημάτων. Αν σας εμπνέει η άμεση επαφή με τον επισκέπτη, απολαμβάνετε την ηγεσία ομάδων και σας κινητοποιεί η δημιουργία αξέχαστων εμπειριών, θα ταιριάξετε απόλυτα στην ομάδα μας.Αναζητούμε κάποιον που:<ul><li>Διαθέτει αποδεδειγμένη εμπειρία ως Front Office Manager ή σε αντίστοιχη διοικητική θέση σε ξενοδοχεία πολυτελείας</li><li>Διακρίνεται για τις ηγετικές του ικανότητες, την οργανωτικότητα και την αποτελεσματική διαχείριση πολλαπλών εργασιών</li><li>Έχει άριστη γνώση συστημάτων PMS (κατά προτίμηση Protel)</li><li>Διαθέτει εξαιρετικές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Μιλά άπταιστα Αγγλικά</li><li>Έχει αυθεντικό πάθος για την παροχή υψηλού επιπέδου φιλοξενίας</li></ul>&nbsp;Γιατί να Ενταχθείτε στην Ομάδα μας<ul><li>Υποστηρικτικό και συνεργατικό εργασιακό περιβάλλον</li><li>Προοπτικές επαγγελματικής εξέλιξης σε έναν δυναμικά αναπτυσσόμενο ξενοδοχειακό όμιλο</li><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Παροχή διαμονής (για resort μονάδες) και γευμάτων</li></ul>&nbsp;

Front Office Manager

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Κύριες Αρμοδιότητες<ul><li>Παρακολουθεί καθημερινά τις ανάγκες του τμήματος και προχωρά σε αιτήματα αγοράς.</li><li>Ελέγχει παραλαβές και διασφαλίζει τη συμμόρφωση με τις προδιαγραφές.</li><li>Τηρεί αναλυτικό απόθεμα υλικών συντήρησης (ηλεκτρολογικά, υδραυλικά, οικοδομικά, εργαλεία).</li><li>Διασφαλίζει την ορθή αποθήκευση και επισήμανση των υλικών.</li><li>Πραγματοποιεί περιοδικές απογραφές και ενημερώνει τακτικά την τεχνική διεύθυνση.</li><li>Τηρεί αρχεία αγορών, δελτία παραγγελίας και τιμολόγια.</li><li>Συντάσσει μηνιαίες αναφορές κόστους και προμηθειών για εσωτερική αξιολόγηση.</li></ul>Key Responsibilities<ul><li>Monitors daily departmental needs and initiates purchase requests.</li><li>Communicates with approved suppliers, collects quotations, and proceeds with orders based on cost and quality policy.</li><li>Checks deliveries and ensures compliance with specifications.</li><li>Maintains detailed inventory of maintenance materials (electrical, plumbing, construction, tools).</li><li>Ensures proper storage and labeling of materials.</li><li>Conducts periodic stock counts and regularly updates the technical management.</li><li>Maintains records of purchases, order forms, and invoices.</li><li>Prepares monthly cost and procurement reports for internal evaluation.</li></ul>Requirements<ul><li>Τουλάχιστον 3 χρόνια εμπειρίας σε παρόμοια θέση στον ξενοδοχειακό κλάδο</li><li>Γνώση της αγγλικής γλώσσας</li><li>Κατανόηση και τήρηση κανονισμών του κλάδου, προτύπων ασφαλείας και απαιτήσεων συμμόρφωσης</li><li>Ικανότητα αποτελεσματικής διαχείρισης επειγόντων περιστατικών, επίλυσης προβλημάτων και άρτιων επικοινωνιακών δεξιοτήτων</li></ul><ul><li>At least 3 years of experience in a similar position within hospitality industry</li><li>Knowledge of English language</li><li>Understanding and following industry regulations, safety standards, and compliance requirements.</li><li>Ability to deal effectively with emergency situations, problem solving and effective communication skills</li></ul>BenefitsΣτο Conrad Corfu, η ένταξή σας στην ομάδα μας αποτελεί μια μοναδική ευκαιρία να εξελίξετε την καριέρα σας μέσα σε ένα κορυφαίο περιβάλλον πολυτελούς φιλοξενίας.Τα μέλη της ομάδας μας απολαμβάνουν:<ul><li>Ανταγωνιστικές αποδοχές που αναγνωρίζουν το ταλέντο και τη συνεισφορά σας</li><li>Συνεχή εκπαίδευση και workshops για την ενίσχυση των δεξιοτήτων σας</li><li>Ευκαιρίες επαγγελματικής ανάπτυξης σε κάθε στάδιο της πορείας σας</li><li>Παρέχεται διαμονή, για να απολαμβάνετε την εμπειρία του προορισμού και όχι μόνο την εργασία σας.</li><li>Καθημερινά γεύματα στο εστιατόριο προσωπικού</li><li>Εκπτώσεις outlets του ξενοδοχείου</li><li>Παρεχόμενη στολή</li><li>Πρόσβαση σε παγκόσμιες εκπαιδευτικές πλατφόρμες και βιβλιοθήκες για μάθηση, προσωπική ανάπτυξη και επαγγελματική εξέλιξη</li><li>Ειδικές τιμές και αποκλειστικές προσφορές για διαμονή σε ξενοδοχεία του διεθνούς brand</li><li>Δυνατότητα χειμερινής εργασίας στο εξωτερικό, με στόχο τη διεθνή επαγγελματική πορεία</li></ul>Οι αξίες που μας εκφράζουν και αναζητούμε στα μέλη της ομάδας μας:<ul><li>Ομαδικότητα –&nbsp;Μαζί είμαστε&nbsp;πάντα&nbsp;πιο δυνατοί!</li><li>Ακεραιότητα –&nbsp;Κάνε το σωστό, ακόμα κι όταν κανείς δεν σε βλέπει!</li><li>Σεβασμός –&nbsp;Τιμούμε κάθε φωνή και&nbsp;πιστεύουμε πως&nbsp;κάθε ιδέα μετράει!</li><li>Καλοσύνη –&nbsp;Ένα χαμόγελο μπορεί να αλλάξει την ημέρα!</li><li>Δημιουργικότητα –&nbsp;Προσεγγίζουμε τις προκλήσεις με φαντασία και καινοτόμο πνεύμα!</li></ul>Στο&nbsp;Conrad Corfu&nbsp;δεν πρόκειται απλώς για μια εργασία – είναι η ευκαιρία να γίνετε μέρος μιας παράδοσης αριστείας στην πολυτελή φιλοξενία.

Procurement

<ul><li>Serve food courses and alcoholic beverages to guests.</li><li>Set tables according to type of event and service standards.</li><li>Answer questions on menu selections.</li><li>Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.</li><li>Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li><li>Record transaction in MICROS system at time of order.</li><li>Check in with guests to ensure satisfaction with each food course and/or beverages.</li><li>Maintain cleanliness of work areas, china, glass, etc., throughout the day.</li><li>Complete closing duties, including restocking items, turning off lights, etc.</li><li>Present physical and accurate check to guest and process payment.</li><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Waiter/ Waitress 26055335

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.&nbsp;Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Waiter/ Waitress

Set against the tranquil backdrop of the Athenian Riviera, Sumosan brings its celebrated contemporary Japanese cuisine to Athens — offering a dining experience where refined flavors, creative energy, and beachside elegance come together against a stunning backdrop.We are seeking a dedicated and customer-focused Waiter/Waitress to join our dynamic team. The ideal candidate will be passionate about hospitality, possess excellent communication skills, and have a keen eye for detail. As a Waiter/Waitress at Sumosan Athens, you will play a pivotal role in ensuring our guests receive exceptional service that aligns with our high standards.Key responsibilities<ul><li>Greet and seat guests promptly, presenting menus and explaining daily specials.</li><li>Take accurate food and beverage orders, providing recommendations based on guests' preferences.</li><li>Serve food and drinks efficiently, ensuring proper presentation and adherence to Manko's quality standards.</li><li>Maintain cleanliness and organization of tables and service areas throughout the dining experience.</li><li>Collaborate effectively with kitchen and bar staff to ensure timely and accurate order delivery.</li><li>Address guest inquiries and concerns promptly, striving to enhance their overall dining experience.</li><li>Process payments accurately and handle transactions securely.</li><li>Assist in setting up and breaking down dining areas for various service periods and events.</li></ul>Qualifications<ul><li>Previous experience as a waiter/waitress in a high-end restaurant or luxury resort setting is preferred.</li><li>Strong communication and interpersonal skills</li><li>Fluency in English; additional language skills are a plus.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail</li><li>Knowledge of Japanese cuisine and beverages is an advantage but not mandatory</li><li>Proficiency with point-of-sale (POS) systems; experience with Micros is beneficial.</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays</li><li>A positive attitude, team-oriented mindset, and commitment to providing outstanding guest</li></ul>What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>&nbsp;

Waiter | Sumosan | One&Only Aesthesis, Athens (18975)

<ul><li>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.</li><li>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.</li><li>Assist Housekeeping management in managing daily activities.</li><li>Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.</li><li>Document and resolve issues with discrepant rooms with the Front Desk.</li><li>Prepare, distribute, and communicate changes in room assignments.</li><li>Communicate issues to next shift.</li><li>Complete required paperwork.</li><li>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.</li><li>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</li><li>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.</li><li>Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Stand, sit, kneel, or walk for an extended period across an entire work shift.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Enter and locate work-related information using computers and/or point of sale systems.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Perform other reasonable job duties as requested by Supervisors.</li></ul>PREFERRED QUALIFICATIONEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: At least 1 year of supervisory experience.License or Certification: None

Housekeeping Floor Supervisor 26051199

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel &nbsp;</li></ul>What We Offer:&nbsp;<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

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front office manager

Zeus International Hotels & Resorts

procurement

NUMO Hotels & Resorts

waiter/ waitress 26055335

Marriott Bonvoy

waiter/ waitress

Marriott Bonvoy

waiter | sumosan | one&only aesthesis, athens (18975)

One&Only Resorts

housekeeping floor supervisor 26051199

Marriott Bonvoy

night auditor | one&only aesthesis, athens (19066)

One&Only Resorts

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