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Αναζητούμε έναν αξιόπιστο και εξυπηρετικό&nbsp;Νυχτερινό Υπάλληλο Υποδοχής&nbsp;για να ενταχθεί στην ομάδα μας. Ως το πρώτο σημείο επαφής κατά τις βραδινές ώρες, θα διασφαλίζετε την ομαλή λειτουργία της υποδοχής, θα εξυπηρετείτε τους επισκέπτες σε βραδινές αφίξεις και θα αναλαμβάνετε διοικητικά καθήκοντα. Ο κατάλληλος υποψήφιος θα διαθέτει εξαιρετικές επικοινωνιακές δεξιότητες, προσοχή στη λεπτομέρεια και προθυμία να παρέχει άριστη εξυπηρέτηση κατά τη νυχτερινή βάρδια.Κύριες Αρμοδιότητες:<ul><li>Εξυπηρέτηση Επισκεπτών:&nbsp;Διαχείριση αφίξεων, αναχωρήσεων και αιτημάτων επισκεπτών με επαγγελματισμό</li><li>Λειτουργίες Υποδοχής:&nbsp;Διαχείριση του χώρου υποδοχής, απαντήσεις σε τηλέφωνα και email, και παρακολούθηση κρατήσεων</li><li>Ασφάλεια:&nbsp;Παρακολούθηση του χώρου του ξενοδοχείου και αναφορά τυχόν ύποπτης δραστηριότητας σε συνεργασία με την ομάδα φύλαξης</li><li>Τιμολόγηση &amp; Πληρωμές:&nbsp;Διαχείριση πληρωμών, προετοιμασία τιμολογίων και αναφορών βάρδιας</li><li>Συντονισμός:&nbsp;Συνεργασία με άλλα τμήματα για την κάλυψη αιτημάτων επισκεπτών</li><li>Καταγραφή:&nbsp;Τήρηση ακριβών αρχείων επισκεπτών και ενημέρωση του συστήματος με σχετικές πληροφορίες</li><li>Υποστήριξη Έκτακτων Αναγκών:&nbsp;Διαχείριση επειγόντων περιστατικών με αποτελεσματικότητα και ψυχραιμία</li></ul>Απαραίτητα Προσόντα:<ul><li>Προηγούμενη εμπειρία σε αντίστοιχη θέση, κατά προτίμηση στον τομέα της φιλοξενίας ή υποδοχής</li><li>Γνώση συστημάτων διαχείρισης ξενοδοχείου και βασικών υπολογιστικών δεξιοτήτων (πχ. MS Office, Protel)</li><li>Ικανότητα οργάνωσης και διαχείρισης πολλαπλών εργασιών</li><li>Εξαιρετικές επικοινωνιακές και διαπροσωπικές δεξιότητες</li><li>Άριστη γνώση Ελληνικά και Αγγλικά</li><li>Ικανότητα ανεξάρτητης εργασίας και διατήρησης ψυχραιμίας υπό πίεση</li><li>Διαθεσιμότητα για εργασία σε νυχτερινές βάρδιες, Σαββατοκύριακα και αργίες</li></ul>Τι Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες για επαγγελματική ανάπτυξη και εκπαίδευση</li><li>Ένα υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Προσφέρεται διαμονή (μόνο για εργασία σε resort) και διατροφή</li></ul>

Βραδινός Υπάλληλος Υποδοχής - Κω

Βραδινός Υπάλληλος Υποδοχής - Αττική

Βραδινός Υπάλληλος Υποδοχής - Ερέτρια

Βραδινός Υπάλληλος Υποδοχής - Χαλκιδική

The Accommodation Supervisor (Employee Accommodation Depertment) is responsible for ensuring high standards of living conditions for seasonal employees by securing suitable accommodations, improving existing housing facilities, and managing accommodation-related operations efficiently. This role plays a crucial part in enhancing the overall employee experience by ensuring their living conditions are safe, comfortable, and well-maintained. The Accommodation Supervisor acts as a key liaison between the organization, accommodation providers, and employees, ensuring smooth operations and excellent service.Employee Support &amp; Welfare:&nbsp;Act as the primary point of contact for employees regarding accommodation-related concerns and issues.&nbsp;Provide timely assistance to employees in resolving accommodation problems, ensuring their well-being.&nbsp;Establish clear communication channels for reporting maintenance requests and follow up to ensure swift resolution.&nbsp;Organize and oversee the allocation of accommodation before employees’ arrival, ensuring a smooth transition.&nbsp;Actively participate in the onboarding and offboarding process, ensuring efficient check-in and check-out procedures for seasonal employees.&nbsp;Policy &amp; Compliance:&nbsp;Develop and implement employee accommodation policies and procedures to standardize and improve housing conditions.&nbsp;Ensure compliance with company policies, legal regulations, and health &amp; safety standards in all employee accommodations.&nbsp;Conduct regular audits and generate reports on accommodation conditions, issues, and improvement plans.Accommodation Management &amp; Improvement:&nbsp;Identify, evaluate, and secure new accommodation options to enhance the overall standard of employee housing.&nbsp;Negotiate rental contracts with property owners, ensuring cost-effectiveness and quality improvements in room facilities.&nbsp;Develop and implement maintenance and improvement plans for existing accommodations to enhance comfort and safety.&nbsp;Conduct regular inspections to ensure compliance with health, safety, and hygiene standards.&nbsp;Collaborate with internal stakeholders to ensure that accommodation aligns with company policies and employee needs.&nbsp;Maintain and update an accurate database of all accommodations, including availability, contracts, and facilities.Transport Coordination:&nbsp;Plan and coordinate seasonal bus routes between employee accommodations and the resort, optimizing efficiency and accessibility.&nbsp;Ensure adequate transportation is provided to meet the needs of employees, adjusting routes as necessary.&nbsp;Liaise with transport providers to negotiate contracts, maintain service standards, and manage schedules.Budgeting &amp; Administration:&nbsp;Draft and manage the accommodation and transportation budget based on signed and agreed contracts.&nbsp;Prepare and process purchase orders (POs) in the ERP system for accommodation and transportation expenses.&nbsp;Monitor accommodation-related expenses, ensuring cost efficiency and alignment with budgetary constraints.&nbsp;Complete inventory checks for cleaning supplies, maintenance equipment, and linens to ensure adequate stock levels.What will you bring?No specific academic background is required; experience in hospitality, HR, facility management, accommodation management, real estate, HR operations, or a related field is preferred, with a strong background in negotiation and contract management considered an advantage.Excellent organization and time management skills, with the ability to prioritize tasks and handle pressure in a fast-paced environment.Strong negotiation skills to secure cost-effective and high-standard accommodations, combined with strong problem-solving skills to address issues effectively and efficiently.Excellent communication skills to interact with employees, property owners, suppliers, and internal stakeholders, supported by a proactive approach and innovative thinking for continuous improvement.Keen with Microsoft Office, particularly Excel, for data management and reporting.The role is based in Kissamos, Greece, involving regular fieldwork, interaction with property owners, suppliers, and internal teams, and occasional work outside standard business hours to address urgent accommodation-related issues.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Accommodation Supervisor

Αναζητούμε μία/ έναν οργανωμένο και προσανατολισμένη/ ο στη λεπτομέρεια&nbsp;Βοηθό&nbsp;Προισταμένης/ νο Ορόφων&nbsp;για να υποστηρίξει την/ τον Προϊσταμένη/ ο τμήματος Οροφοκομίας στη διαχείριση των καθημερινών λειτουργιών. Στον ρόλο αυτό, θα συνδράμετε στην επίβλεψη της ομάδας οροφοκομίας/ καθαριότητας, διασφαλίζοντας τα υψηλότερα πρότυπα καθαριότητας, άνεσης και εξυπηρέτησης σε όλο το ξενοδοχείο.Βασικές Αρμοδιότητες:<ul><li>Εποπτεία Ομάδας:&nbsp;Βοήθεια στη διαχείριση και τον συντονισμό του προσωπικού καθαριότητας, με κατανομή καθηκόντων και εξασφάλιση έγκαιρης ολοκλήρωσης</li><li>Υποστήριξη Λειτουργιών:&nbsp;Επίβλεψη της καθαριότητας δωματίων, κοινόχρηστων χώρων και χώρων προσωπικού, διασφαλίζοντας τη συμμόρφωση με τα πρότυπα της εταιρείας</li><li>Εκπαίδευση:&nbsp;Υποστήριξη στην ένταξη νέων μελών της ομάδας και παροχή συνεχούς εκπαίδευσης για βελτίωση απόδοσης και ποιότητας υπηρεσιών</li><li>Ποιοτικός Έλεγχος:&nbsp;Διενέργεια ελέγχων στους καθαρισμένους χώρους και παροχή ανατροφοδότησης για τη διατήρηση υψηλών προτύπων</li><li>Διαχείριση Αποθεμάτων:&nbsp;Υποστήριξη στην παρακολούθηση και αναπλήρωση καθαριστικών, λευκών ειδών και παροχών για ομαλή λειτουργία</li><li>Συνεργασία:&nbsp;Συνεργασία με άλλα τμήματα, όπως η υποδοχή και η συντήρηση, για την αντιμετώπιση αιτημάτων επισκεπτών και την επίλυση προβλημάτων</li><li>Αλληλεπίδραση με Επισκέπτες:&nbsp;Διαχείριση αιτημάτων ή παραπόνων επισκεπτών σχετικά με τις υπηρεσίες καθαριότητας, εξασφαλίζοντας θετική επίλυση και ικανοποίηση επισκεπτών</li><li>Διοικητικά Καθήκοντα:&nbsp;Υποστήριξη στην προετοιμασία αναφορών, προγραμμάτων εργασίας και αξιολογήσεων προσωπικού</li><li>Συμμόρφωση Υγιεινής:&nbsp;Εξασφάλιση συμμόρφωσης με κανονισμούς υγιεινής, ασφάλειας και πολιτικές της εταιρείας</li></ul>Απαιτούμενα Προσόντα:<ul><li>Αποδεδειγμένη εμπειρία σε εποπτικό ρόλο στην καθαριότητα, κατά προτίμηση σε περιβάλλον φιλοξενίας</li><li>Ισχυρές οργανωτικές δεξιότητες</li><li>Προσοχή στη λεπτομέρεια και δέσμευση για υψηλά πρότυπα</li><li>Γνώση συστημάτων διαχείρισης καθαριότητας και MS Office</li><li>Εξαιρετικές επικοινωνιακές δεξιότητες. Η γνώση της Ελληνικής και Αγγλικής γλώσσας προτιμάται</li><li>Ικανότητα αποτελεσματικής ηγεσίας και παρακίνησης μιας πολυπολιτισμικής ομάδας</li><li>Ευελιξία στις βάρδιες, συμπεριλαμβανομένων Σαββατοκύριακων και αργιών</li></ul>Τι Προσφέρουμε:<ul><li>Ανταγωνιστικό πακέτο αποδοχών και παροχών</li><li>Ευκαιρίες επαγγελματικής εξέλιξης</li><li>Υποστηρικτικό και συνεργατικό περιβάλλον εργασίας</li><li>Προσφέρεται διαμονή (μόνο για εργασία στα resorts) και διατροφή&nbsp;</li></ul>

Βοηθός Προϊσταμένης/νου Ορόφων - Αττική

Collect, clean, and validate data from multiple internal systems (POS, inventory, procurement, finance) to ensure accurate F&amp;B cost reporting.Develop and maintain automated dashboards and KPIs (food &amp; beverage cost %, variances, stock movements) to support data-driven decision-making.Analyze trends and anomalies to identify opportunities for cost optimization and operational efficiency.Prepare regular and ad-hoc performance reports for senior management, supporting reviews, supplier assessments, and procurement decisions.Collaborate cross-functionally with Finance, Procurement, Operations, and IT to align data definitions, enhance system integration, and improve reporting accuracy.Drive system and process improvements, supporting BI tool implementation (Power BI, Tableau) and standardizing F&amp;B cost reporting across all properties.What will you bring?Bachelor’s degree in Data Analysis, Business Administration, or a related field, with at least 3 years of experience in a similar analytical or administrative role.Strong proficiency in Excel, SQL, and at least one BI tool (Power BI, Tableau, etc.); experience with ERP/POS systems—Entersoft preferred.Excellent command of English (written and spoken), with strong time-management skills and the ability to prioritize and meet deadlines.Highly analytical and detail-oriented, delivering a high degree of accuracy and capable of identifying inefficiencies and improvement opportunities.Strong communication and collaboration skills, able to work effectively with both operational and corporate teams and present insights clearly.High level of integrity, confidentiality, and ownership of data accuracy; highly organized and able to manage multiple priorities simultaneously.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

F&B Cost Control Data Analyst

A key role position in planning, organizing, and executing various events while also contributing to the overall sales strategy. The Events Manager will be responsible for creating memorable experiences that enhance our brand image and drive engagement with our target audience according to the strategy of the Director of Sales and Marketing.&nbsp;&nbsp;Key Responsibilities:Event Planning and Execution:<ul><li>Conceptualize, plan, and execute a variety of events, including conferences, weddings, anniversaries etc</li><li>Coordinate all aspects of events, from venue selection and logistics to vendor management and on-site coordination.</li><li>Ensure seamless execution of events, paying attention to details to provide a positive experience for attendees.</li><li>Post-Event Evaluation: Conduct post-event analysis, gather feedback from clients and attendees, review financial results, and hold debriefing meetings with staff to improve future events.</li></ul>Sales and Marketing:<ul><li>Marketing and sales: Assist with sales efforts, develop marketing plans to generate event revenue, and promote events..</li><li>Conducting Site Inspections and Tours: Greet potential clients and conduct professional tours of the hotel's event spaces and facilities, highlighting unique selling points to secure bookings.</li><li>Converting Inquiries into Bookings: Respond promptly to all customer inquiries and guide potential customers through the sales process to close deals and fill the hotel's event calendar.</li></ul>Operational:<ul><li>Client Consultation and Planning: Meet with clients to understand their event objectives, requirements, budget, and preferences (e.g., menu, decor, entertainment). Draft proposals and detailed event plans.</li><li>Logistics and Operations Management: Oversee all logistical aspects, including venue selection/setup, scheduling, coordinating catering, audiovisual needs, decor, and managing group room blocks/meeting space for assigned groups.</li></ul>On-site supervision: Oversee all on-site operations during events, including supervising staff like waiters and technical crews, and resolving any issues that arise.&nbsp;Qualifications:&nbsp;<ul><li>University Degree in Marketing or relevant field; master’s degree will be considered as an asset.</li><li>Minimum 3 years’ experience in relevant role, ideally in the Hospitality industry.</li><li>Team player and energetic attitude essential for this role</li><li>Familiarity with F&amp;B and Events concepts.</li><li>Proven ability to manage effectively, strong critical thinking and evaluation skills</li><li>Fluent in written and spoken English</li><li>Ability to travel as needed (driving license a must)</li><li>Third language will be considered a plus.</li><li>Exceptional communication (both verbal and written), negotiation and administrative skills.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.&nbsp;

Events Manager

•Welcome and escort VIP guests, Marriott Bonvoy Elite members, and special-category guests according to brand standards. •Ensure all guest preferences, profiles, and special requests are anticipated and fulfilled proactively. •Maintain strong guest engagement and personalized service delivery throughout the guest journey (pre-arrival, arrival, in-house, and departure). •Resolve guest concerns and service recovery cases promptly, diplomatically, and in alignment with Marriott’s “Brilliant Service” philosophy. •Conduct daily lobby presence to ensure smooth operations and enhanced guest interaction. •Ensure consistent delivery of The Luxury Collection’s signature rituals, personalized touches, and guest recognition programs. Operational &amp; Administrative Responsibilities •Coordinate with all operational departments (Housekeeping, F&amp;B, Spa, Engineering, Concierge, Sales) to ensure seamless service delivery. •Oversee daily VIP reports, arrival preparation, room inspections, and amenities placement. •Manage guest feedback through internal platforms: GXP, Medallia, GuestVoice, and TripAdvisor/Online Reputation Management tools. •Ensure proper documentation of guest preferences in the PMS and CRM systems for future stay personalization. •Support front office operations during peak periods when required. Brand Standards &amp; Compliance •Guarantee full adherence to Marriott Luxury Collection brand standards, operational guidelines, and guest service protocols. •Train team members on guest interaction standards, upselling techniques, and service recovery procedures. •Participate in quality audits (LRA, Brand Standard Audits) and implement improvement action plans where needed. Leadership &amp; Team Collaboration •Support the Front Office Manager in supervising and coaching Guest Relations Agents, Lobby Ambassadors, and Concierge teams. •Provide ongoing feedback, skill development, and performance support to ensure luxury-level service delivery. •Foster a culture of teamwork, empathy, and excellence in guest service. Guest Loyalty &amp; Recognition •Ensure correct implementation of Marriott Bonvoy Elite recognition benefits. •Promote loyalty program enrolments and educate guests about member benefits. •Review loyalty reports to ensure personalized engagement and targeted service enhancements.Education &amp; Experience •Bachelor’s degree in Hospitality Management or related field preferred. •Minimum 2–3 years of experience in guest relations, front office, or luxury hospitality roles. •Previous experience with Marriott brands or other luxury chains (preferred). Skills &amp; Competencies •Strong leadership, communication, and interpersonal skills. •Exceptional attention to detail and passion for personalized service. •Ability to manage guest situations with tact and diplomacy. •Strong knowledge of PMS systems (Opera Cloud/Opera PMS preferred). •Fluent in English; additional languages highly desirable (Greek, Russian, French, Arabic, etc.). •Professional grooming and presentation in line with luxury standards.Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.montly payment, accommodation, meals provided, hotel uniform, arrival pick up1.600 euro net monthly

Guest Relations Manager

<ul><li>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. </li><li>Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. </li><li>They are empowered to move about their space and do what needs to be done. </li><li>Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

Guest Experience Expert

We are seeking an enthusiastic and people-oriented Executive Project Manager to oversee and support the progress and success of key projects across various corporate and hotel operation departments, including Sales, Marketing, Purchasing, IT, Accounting, Finance, Human Resources and others. The Project Manager will serve as the primary point of contact between Board members and the project team, ensuring optimal resource utilization within budget and timeline constraints, monitoring quality standards, managing risks throughout the project lifecycle, and delivering comprehensive project reports.&nbsp;Applicant’s main accountabilities:<ul><li>Develop detailed project plans for multiple departments and lead their execution to achieve operational efficiencies.&nbsp;</li><li>Ensure the optimal use of resources to meet project goals and adhere to KPIs, while staying within budget and timeline constraints.&nbsp;</li><li>Motivate and support department supervisors and team members, ensuring collaboration and productivity.&nbsp;</li><li>Facilitate communication and act as the primary point of contact between Board members and the project teams.&nbsp;</li><li>Ensure project deliverables meet agreed-upon quality standards, aligned with the Group’s objectives and priorities.&nbsp;</li><li>Monitor risks throughout the project lifecycle and adjust plans as necessary.</li><li>Conduct project evaluations and prepare and deliver reports, presentations, and other relevant documents.</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Business Administration, Economics, Finance or a STEM-related field.&nbsp;</li><li>Master’s degree or equivalent in Project Management or a related field is considered a valuable asset.&nbsp;</li><li>Mid-level professional experience (3-7 years) in similar role.&nbsp;</li><li>High proficiency in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.). Familiarity with project management tools (e.g., Adobe Workfront, Microsoft Project, Monday.com).</li><li>Fluency in English and Greek is required.</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.&nbsp;</li><li>Strong leadership and organizational skills.&nbsp;</li><li>Exceptional problem-solving and critical-thinking abilities.&nbsp;</li><li>Excellent communication and presentation skills.&nbsp;</li><li>High attention to detail.&nbsp;</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided.&nbsp; Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs.&nbsp; Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance. For more information on our benefits, career development and work philosophy, please have a look at our company page here.&nbsp;

Job Ads Security Systems Operator Greece, Tourism / Hotels

βραδινός υπάλληλος υποδοχής - κω

Zeus International Hotels & Resorts

βραδινός υπάλληλος υποδοχής - αττική

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Zeus International Hotels & Resorts

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Zeus International Hotels & Resorts

accommodation supervisor

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Zeus International Hotels & Resorts

f&b cost control data analyst

Sani / Ikos Group

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Miraggio Thermal Spa Resort

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Marriott Bonvoy

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Jobily.gr

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