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The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

Company’s activities extend to shipping and bunkering businesses. The main purpose of the role is to be involved in several accounting and controlling activities mainly related legal entities having the abovementioned business objectives and report into the Regional European Controller. The role shall require interaction with various departments in terms of transactions accounting treatment as per IFRS, revenue recognition, expenses classification, PnL finalization, management accounts preparation as well as explanatory commentary reports. Work closely with the shared service centres of Trafigura, provide necessary information for completion of activities as well as support when required and ensure that the activities are carried out appropriately. The position provides the opportunity to work in close proximity with several departments such as deals desk and operations. In this capacity, the Financial Reporting Analyst should ensure that business controls and processes are conducted in compliance with Trafigura’s standards and local rules and regulations.Knowledge Skills and Abilities, Key Responsibilities:<ul><li>University degree in Accounting &amp; Reporting, Business Administration, Finance or Economics.</li><li>Master’s degree or Chartered Accountant Qualification (ACA, ACCA) would be considered as an advantage.</li><li>Knowledge of the international financial and reporting standards, in particular: IAS 16, IFRS 9, IFRS 15 and IFRS 16.</li><li>2+ years relevant work experience in accounting and/or reporting position including proven expertise in Shipping industry.</li><li>Fluent English, including knowledge of shipping, accounting and economic terms.</li><li>Advanced Excel skills and ability to use IT technologies to increase efficiency of work.</li><li>Attention to detail and accuracy with data processing and documents.</li><li>Strong communication skills (pro-activeness).</li><li>Self-motivated, team player, adaptable and able to work autonomously; and</li><li>Strong numerical skills and a pragmatic approach to problem solving.</li><li>Working ability under pressure into a highly dynamic business environment</li></ul>Key Responsibilities &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;General<ul><li>Work closely with up-steam teams to understand the transactions they are undertaking and ensure these are recorded appropriately and evidenced by primary documents in both the trading systems and accounting ledgers.</li><li>Be involved in development, establishment and maintenance of suitable accounting policies and procedures.</li><li>Support ad-hoc analysis asked by the business.</li></ul>Financial Reporting &amp; Controlling<ul><li>Assist in the preparation of monthly accounting packs, within the defined timelines, and report to the Divisional and Group Accounting teams with appropriate commentaries.</li><li>Post necessary journals to accurately reflect all transactions in PnL &amp; BS as per accounting principles.</li><li>Perform accounting controls by executing policies and manage assigned balance sheet, perform account reconciliations and make necessary corrections.</li><li>Coordinate with various departments and perform analysis on aged debtors, creditors, accruals and intercompany balances.</li></ul>Annual Accounts and Audit<ul><li>Support the Trafigura Group annual accounts finalisation and audit, which is on 30th September.</li><li>Support the obligatory stand-alone statutory audit process of various shipping and bunkering legal entities and ensure satisfactory closure of the audits with the external auditors.</li></ul>Key Relationships and Department Overview:Key Relationships&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Deals Desk (i.e. mid-office)</li><li>Claims and Freight Analysts</li><li>Local management</li><li>Head office functions: Tax, Treasury, FX team, Accounting &amp; Control, Internal Control; and</li><li>Audit and companies.</li></ul>Reporting Structure&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Reporting to Regional Controller for Europe &amp; Maritime Logistics based in Athens.</li></ul>*The job could involve travelling to: Geneva and Mumbai.

Financial Reporting Analyst – Shipping & Bunkering

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the Motor Oil Group and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;Quality Assurance &amp; Data Analyst who will be responsible for conducting wind data analysis, validating results, ensuring laboratory compliance with ISO17025, and performing tasks related to the Quality Assurance Manual and certifications.&nbsp;<h2>During your day you will:</h2><ul><li>Ensure ISO17025 compliance and oversee daily mast communication.</li><li>Conduct wind data analysis, validation, and reporting.</li><li>Organize laboratory activities related to the Quality Assurance Manual and certifications.</li><li>Manage the wind data database and develops solutions.</li><li>Validate wind data and supervise its final reporting.</li><li>Ensure laboratory quality assurance and certification compliance.</li><li>Provide system and administrative support for laboratory operations.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in engineering, Physics or Mathematics</li><li>Master’s degree in related fields will be considered an asset</li><li>2-4 years of experience in related work</li><li>Familiar with ISO procedures (recommended ISO17025)</li><li>Knowledge of data analysis programs Windographer/WindRose</li><li>Knowledge of AutoCAD (Basic)</li><li>Knowledge of SAP</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Ability to work well within and across teams</li><li>Availability to travel to project sites</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Quality Assurance & Data Analyst

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>THALIS E.S., member of Motor Oil Group, aims at sustainable harmonious development and promotes solutions for the transition to circular economy. Therefore, we at THALIS E.S. invest in innovation and produce quality results with the combination of contracting, construction and operational know-how and experience. Our ambition is contributing to the energy transformation and strengthening the resilience of our country's infrastructure systems.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are looking for a well-organized Project Manager (Construction), based in Athens, responsible for the project management of land construction projects in Larissa. This includes support on coordination, supervision of construction and assurance of projects’ completion on time, within budget and within scope.<h2>During your day you will:</h2><ul><li>Manage and overview plant construction projects in order to ensure the efficiency of the plant construction process and the delivery of the project on time, in scope and within budget.</li></ul>More specifically:<ol><li>Cooperate with the Construction team in order to define the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Develop a detailed project plan to monitor and track progress and deadlines as per contractual terms</li><li>Define and coordinate required resources and third parties/vendors/ subcontractors for the flawless execution of projects and performs on site supervision when required</li><li>Perform risk management&nbsp;</li><li>Monitor budget and proposes any necessary adjustments to meet budgeting objectives</li><li>Develop and maintains required spreadsheets, diagrams, process maps and other project documentation</li><li>Participate in the preparation of reports to top management on project issues, performance, progress and compliance to contractors’ agreements’ terms &amp; statutory regulation and proposes improvements</li></ol><ul><li>Manage changes and improvements to the project scope, project schedule and project costs</li><li>Track project performance using appropriate tools and techniques</li><li>Cooperate with third parties/vendors/subcontractors and all stakeholders involved</li><li>Support the projects’ development and design</li><li>Participate in the drawing up of final contracts regarding the equipment supplies and services</li><li>Coordinate on site visits of the project sponsor team</li><li>Support licensing process from Authorities for the plant construction</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering field&nbsp;</li><li>Master’ degree in Engineering or Project Management related field will be considered an asset</li><li>At least 5 years professional experience at Project Management in construction field</li><li>Project Management</li><li>Performance Management</li><li>Process Improvement</li><li>Very good command of the English language, written and verbal</li><li>Strong working knowledge on Microsoft Office Suite, Microsoft Project Manager, AUTOCAD</li><li>Availability to travel</li><li>Efficient communication and interpersonal skills&nbsp;</li><li>Coordination of teams</li><li>Organizational and Time management skills</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Project Manager

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>THALIS&nbsp;E.S., member of Motor Oil Group, aims at sustainable harmonious development and promotes solutions for the transition to circular economy. Therefore, we at THALIS E.S. invest in innovation and produce quality results with the combination of contracting, construction and operational know-how and experience. Our ambition is contributing to the energy transformation and strengthening the resilience of our country's infrastructure systems.The Motor Oil GroupAt Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>We are looking for a well-organized Project Manager with strong leadership skills to join our growing team in Phaistos,Crete!The holder of the role is responsible for the project management of land construction projects including support on coordination, supervision of construction and assurance of projects’ completion on time, within budget and within scope.<h2>During your day you will:</h2><ul><li>Manage and overview plant construction projects in order to ensure the efficiency of the plant construction process and the delivery of the project on time, in scope and within budget. More specifically:</li><li>Cooperate with the Construction team in order to define the project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Develop a detailed project plan to monitor and track progress and deadlines as per contractual terms</li><li>Define and coordinate required resources and third parties/vendors/ subcontractors for the flawless execution of projects and performs on site supervision when required</li><li>Perform risk management&nbsp;</li><li>Monitor budget and proposes any necessary adjustments to meet budgeting objectives</li><li>Develop and maintains required spreadsheets, diagrams, process maps and other project documentation</li><li>Participate in the preparation of reports to top management on project issues, performance, progress and compliance to contractors’ agreements’ terms &amp; statutory regulation and proposes improvements</li><li>Manage changes and improvements to the project scope, project schedule and project costs</li><li>Track project performance using appropriate tools and techniques</li><li>Cooperate with third parties/vendors/subcontractors and all stakeholders involved</li><li>Support the projects’ development and design</li><li>Participate in the drawing up of final contracts regarding the equipment supplies and services</li><li>Coordinate on site visits of the project sponsor team</li><li>Support licensing process from Authorities for the plant construction</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Engineering field&nbsp;</li><li>Master’ degree in Engineering or Project Management related field will be considered an asset</li><li>3- 5 years professional experience at Project Management in construction field</li><li>Project Management</li><li>Strong working knowledge on Microsoft Office Suite, Microsoft Project Manager, AUTOCAD</li><li>Very good command of the English language, written and verbal</li><li>Good knowledge in Microsoft Office Suite</li><li>Efficient communication and interpersonal skills&nbsp;</li><li>Coordination of teams</li><li>Organizational and Time management skills</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Project Manager (Crete)

We are looking for a Business Intelligence (BI) Analyst who will use and enhance our BI and Analytics solutions that turn data into information, information into insight and insight into business decisions. If you have a background in data and business analysis, you are analytical and an excellent communicator, then challenge yourself by joining our #BIteam and make an impact!This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day.What you’ll do:<ul><li>Work closely with cross-functional teams across the business to understand data needs and come up with creative analytical solutions</li><li>Understand business strategy, provide recommendations and leverage technical skills to create insightful BI solutions that will take team to the next level</li><li>Take ownership of the data processing pipeline, including data import, cleaning and processing of large amounts of data</li><li>Perform complex data analysis to identify trends, patterns, and insights that drive business decisions &amp; communicate your findings</li><li>Design, develop and deliver data-flows, dashboards and reports.</li><li>Optimize &amp; enhance our BI stack &amp; processes</li></ul> What you need to be successful &nbsp;<ul><li>Bachelor's in a quantitative field (e.g. Computer Science, Management Science and Technology, Statistics, Mathematics, Physics or Engineering)</li><li>At least 2 years of working experience in a similar role</li><li>Good knowledge &amp; expertise in SQL and building ETL pipelines</li><li>Experience using Python and/or BI/Data Visualization tools (Power BI, Tableau, Looker Studio)</li><li>Familiarity with version control systems (ie Git)</li><li>Ability to write well-documented, reusable code</li><li>Excellent presentation skills in both Greek and English language</li><li>A continuous improvement mindset with high attention to detail and commitment to quality.</li></ul>Awesome if you have:<ul><li>MSc in Data Science/Business Analytics or similar quantitative field will be considered a plus</li><li>Experience using data orchestration &amp; transformation tools (ie Airflow, dbt)</li><li>Experience on cloud computing, especially Google Cloud Platform</li><li>Familiarity with Data Science and Machine Learning Algorithms</li><li>Familiarity with working with APIs</li><li>An interest to learn and apply knowledge in the AI field</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you &nbsp;<ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped! You can also join our remote fitness sessions and classes from the safety of your home!</li></ul>&nbsp;

Business Intelligence (BI) Analyst

ROLE OVERVIEW<ul><li>Part of our Galley team on our Ocean vessels, the Executive Chef ensures the efficient operations of all food production areas, by consistently analyzing the food production quality &amp; cost, keeping within budget and monitoring time management.</li><li>The Executive Chef reports to Hotel General Manager.</li></ul>&nbsp;YOUR RESPONSIBILITIES<ul><li>Work within set food-cost budgets and follow the portion control chart accordingly and adjust food requisitions to avoid any possible overproduction.</li><li>Share the overall responsibility of all food orders &amp; consumption with the Inventory Manager in terms of Guest count, itinerary, availability &amp; usage.</li><li>Constantly strive to upgrade the food quality and presentation, host Kitchen Table events and cooking demonstrations; make use of culinary check lists on a frequent basis.</li><li>Maintain direct communication with the Inventory Manager for provision related matters - slow and non-moving item lists, inventory, standard products, maintaining par levels, first in first out (FIFO).</li><li>Ensure the maintenance and upkeep of all Galley equipment by overseeing the Annual Galley Equipment Budget Projection and documenting &amp; reporting any damages/malfunctions to all relevant parties; and ordering, receiving, issuing &amp; maintaining par levels, for the equipment store.</li><li>Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets &amp; displays are in line with the quality &amp; cleanliness of Viking’s Standards and all Public Health Policies.</li><li>Regularly inspect Galley areas in conjunction with the Public Health Officer and Kitchen Steward, to ensure a clean and safe workplace.</li><li>Lead and support a multi-cultural team, maximizing crew satisfaction, productivity, and retention; meet with Team Leaders on a daily basis.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp; Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li></ul> On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li></ul> Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li></ul> YOUR PROFILE<ul><li>Must have shipboard or premium hospitality experience with at least 2 - 3 years in the same role; advanced culinary skills are required</li><li>Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage.</li><li>Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems.</li><li>Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with a proven and comprehensive knowledge of all Public Health and Sanitary Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities.</li><li>Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week. Previous cruise industry experience is an advantage.</li></ul> APPLICATION AND JOB RELEVANT INFORMATION Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.&nbsp;&nbsp;For further information, please&nbsp;contact our recruiting team.

OCEAN - Executive Chef

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

You provide software and applications expertise, and be responsible for implementation of the solutions.About the RoleThe Regional Commercial Planning Technology Lead for Europe is responsible for aligning and driving the technology roadmap discussions with Product teams &amp; Business counterparts, overseeing project portfolio delivery, and ensuring the overall health of commercial planning technology and data within the region. This role is pivotal in driving the MEU (Mondelez Europe) transformation, enabling speed, innovation, and agile ways of working across critical functional domains. The Lead will collaborate closely with both operational and transformation business and MDS teams (across global, region and BU) to ensure seamless business continuity throughout significant technology deployments and services.Key Responsibilities:As the strategic regional MDS Commercial Planning lead for Europe, you will:Strategic Technology Leadership:<ul><li>Serve as the primary MDS Sales Point of Contact (PoC) for Europe’s Commercial Planning transformation, ensuring robust process and solution alignment across o9, S4 HANA and RGM (Revenue Growth Management) tools across all impacted MEU markets.</li><li>Maintain a holistic understanding of our commercial planning platforms' functional and technical state, identifying strengths, weaknesses, and ensuring designs support critical business unit (BU) needs, including feature capabilities, exception handling, and integration across local and global platforms.</li><li>Proactively lead the standardization and reuse of core RGM technology capabilities throughout the region, fostering harmonization and maximizing reusability.</li><li>Actively drive "outside-in" inspiration and pilot (where possible) innovative new features to realize tangible business value.</li></ul>Digital Transformation &amp; Roadmap Execution:<ul><li>Oversee the MEU-wide digital capability and solution roadmap for all RGM levers from a technology perspective, including Promotion, Pricing, Price Pack Architecture, Mix, and Trade Terms solutions.</li><li>Drive discussions and prioritization exercises to support and enable RGM products and processes to accelerate Net Revenue (NR) growth across Europe.</li><li>Collaborate with Global &amp; MEU Sales CoE, MDS Sales RGM, MDS BU leads, and key markets to advance the end-to-end RGM digital transformation agenda.</li><li>Maintain the digital sales technology roadmap for the region, aligning with the latest strategic directions and emerging opportunities.</li></ul>Project Delivery &amp; Continuous Improvement:<ul><li>Partner closely with MDS Business Unit (BU) and business stakeholders during global or regional solution deployments, ensuring adequate resource alignment for testing, go-live, and post-go-live support.</li><li>Lead and support key strategic initiatives, such as promo analysis and optimization exercises (e.g., throughout 2026 in Poland and other markets), focusing on doing this (more) in-house with successful implementation and repeatability.</li><li>Support the continued evolution of PEA (Post Event Analysis) solutions in existing markets (e.g., UA, KZ, as well as WTR) and manage their rollout to new markets (e.g., CEE and Nordics).</li><li>Conduct adoption review of markets with established TPM digital foundations (e.g., UK, Nordics, Baltics, SCE, Iberia) to identify innovation opportunities and drive continuous improvements, in partnership with the MEU RGM CoE and market RGM teams.</li></ul>o9 Program Leadership &amp; Data Strategy:<ul><li>Lead and support critical aspects of the o9 program implementation for MEU sales, ensuring successful data strategy, integration, and quality across the region regarding commercial drivers and sales business processes.</li><li>Guide the identification of appropriate templates for data input, ensuring seamless connectivity between systems (e.g., GCP, TPM, Local) and o9.</li><li>Champion regular data quality checks on aligned data points and support the definition of harmonization rules across various data sources (e.g., Nielsen, ePOS, promo) for product, customer, and time dimensions.</li><li>Partner with business teams on data collection strategies and defining the correct cadence for data acquisition.</li><li>Facilitate GCP integration to ensure it serves as a reliable source for all future RGM products in MEU.</li></ul>What extra ingredients you will bring:<ul><li>Commercial Planning &amp; RGM Expertise:&nbsp;Deep knowledge and hands-on experience in Commercial Planning and Revenue Growth Management (RGM) processes, strategies, and solutions within the Consumer Packaged Good industry (CPG).</li><li>Platform Proficiency:&nbsp;Strong technical understanding and practical experience with leading commercial planning platforms including o9, various RGM tools, as well as integration with SAP. Familiarity with TPM/TPO (e.g. Salesforce CG Cloud, RGM Insights, SAP), Nielsen, and ePOS data sources preferred.</li><li>Technology Roadmap &amp; Digital Transformation:&nbsp;Proven track record in developing, executing, and managing strategic technology roadmaps within a complex, regional enterprise environment. Experience leading significant digital transformation initiatives.</li><li>Data Management &amp; Integration:&nbsp;Expertise in data strategy, data integration, data quality management, and defining data harmonization rules across diverse sources.</li><li>Project &amp; Program Management:&nbsp;Demonstrated ability to lead and support complex technology projects from initiation to post-go-live support, including resource alignment, testing, and continuous improvement.</li><li>Stakeholder Management:&nbsp;Exceptional ability to collaborate, influence, and manage relationships with diverse stakeholders, including business leaders, CoE, and global/regional technology teams.</li><li>Innovation &amp; Standardization:&nbsp;A proactive approach to identifying innovative technologies, piloting new features, and driving standardization and reusability of technological capabilities across markets.</li><li>Business Acumen:&nbsp;Strong understanding of P&amp;L drivers, Net Revenue growth, and the commercial levers that impact financial performance within a consumer goods context.</li></ul>

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