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Intellectica is recruiting an experienced&nbsp;Line Manager (Italy)&nbsp;on behalf of a leader in international transportation and logistics solutions, specializing in seamless and efficient connections across key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and managing all operations related to freight forwarding between Italy and Greece, ensuring operational excellence, driving profitability, and maintaining exceptional customer satisfaction.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations between Italy and Greece, by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Developing and implementing effective strategies for managing import/export operations</li><li>Overseeing freight operations, including supplier negotiations to secure competitive pricing and ensure quality service</li><li>Analyzing operational metrics to identify trends, improve efficiency, and enhance service delivery</li><li>Monitoring profitability by managing budgets, controlling costs, and ensuring timely invoicing and documentation closure</li><li>Maintaining and growing relationships with key accounts by delivering tailored solutions and addressing customer needs proactively</li><li>Continuously monitoring market trends and competitor activities to identify opportunities for differentiation and growth</li><li>Providing daily and periodic reports to management, highlighting key performance indicators, challenges, and strategic recommendations</li><li>Ensuring all operations adhere to international trade regulations, customs procedures, and internal standards</li><li>Working closely with cross-functional teams to ensure seamless coordination and operational success</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of 8 years of experience&nbsp;managing Italy groupage lines&nbsp;in an international transport environment, with at least 3 years in a managerial capacity</li><li>In-depth knowledge of transport logistics, including trucking, shipping modes, and supply chain optimization</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and&nbsp;Italian&nbsp;(both written and spoken)</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Proven ability to lead teams, build trust, and foster collaboration across departments</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Line Manager int-0296

Αναζητάμε&nbsp;Βοηθό Οδηγού Διανομής&nbsp;για την αποθήκη μας στο&nbsp;Κορωπί Αττικής. Θα βοηθάς στη μεταφορά των παραγγελιών και θα διασφαλίζεις οι πελάτες να λαμβάνουν τα προϊόντα που έχουν παραγγείλει.Θα είσαι υπεύθυνος για τη φόρτωση, τη μεταφορά και παράδοση των προϊόντων στο σύνολο των πελατών στην περιοχή ευθύνης σου. Η καθημερινότητά σου θα περιλαμβάνει επισκέψεις στα προκαθορισμένα σημεία/πελάτες εντός Αττικής βάσει προγράμματος, την παράδοση παραγγελιών στους πελάτες, τη διαχείριση πληρωμών καθώς και την παραλαβή επιστροφών όπου αυτό απαιτείται.Τι χρειάζεται να έχεις:<ul><li>Εξοικείωση στη χρήση tablet – smartphone συσκευών</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Προσήλωση στο αποτέλεσμα και πελατοκεντρική προσέγγιση</li><li>Απολυτήριο Λυκείου (επιθυμητό)</li></ul>Τι προσφέρουμε:<ul><li>Σύμβαση αορίστου χρόνου</li><li>Ιδιωτική Ασφάλεια</li><li>Σταθερό ωράριο εργασίας</li><li>Ανταγωνιστικό πακέτο αποδοχών</li></ul>What we offer:<ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!</li></ul>Life @efood:At efood, no day is the same as the day before! efooders know that working and having a good time isn't the opposite and that’s why every day at efood is a new adventure!We always aim higher, and we thrive on finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?

Βοηθός Οδηγού Διανομής - Κορωπί

&nbsp;Our People, Our Energy!&nbsp;<h2>Περιγραφή Θέσης</h2>H THALIS E.S., θυγατρική του Ομίλου Motor Oil, έχει στόχο τη βιώσιμη αρμονική ανάπτυξη και προωθεί λύσεις για τη μετάβαση στην κυκλική οικονομία, την αντιμετώπιση της κλιματικής αλλαγής και την ενίσχυση της ανθεκτικότητας των υποδομών περιβάλλοντος. Η THALIS E.S. επενδύει στην καινοτομία και στην ανάπτυξη νέων προϊόντων και υπηρεσιών και προάγει την αριστεία στην παραγωγή, συμβάλλοντας στη διαμόρφωση μιας δυναμικής αγοράς περιβάλλοντος με την εισαγωγή βιώσιμων λύσεων οργάνωσης και διαχείρισης.Αναζητούμε έναν αξιόπιστο Προϊστάμενο Συντήρησης να στελεχώσει την ομάδα μας στη Μονάδα Επεξεργασίας Απορριμμάτων στο Αμάρι Ρεθύμνου.Σκοπός της θέσης είναι η διεύθυνση των εργασιών συντήρησης του σταθερού και κινητού εξοπλισμού του εργοστασίου με σκοπό την αξιόπιστη και ασφαλή λειτουργία τους καθώς και την διαθεσιμότητα τους σύμφωνα με τις ανάγκες του Εργοστασίου.<h2>Κύριες Αρμοδιότητες</h2><ul><li>Συντονισμός και έλεγχος των εργασιών που εκτελούνται από τα διάφορα συνεργεία συντήρησης σε συνεργασία με τους άμεσα υφιστάμενους του.</li><li>Έλεγχος της ποσότητας, της ποιότητας και της αξιοπιστίας των εκτελούμενων εργασιών.</li><li>Επεξεργασία του ετήσιου προϋπολογισμού εργασιών συντήρησης και μέριμνα για την τήρηση του.</li><li>Επεξεργασία κοστολογικών και άλλων στατιστικών στοιχείων της συντήρησης</li><li>Λήψη μέτρων για την αποφυγή επαναλαμβανόμενων βλαβών, τη βελτίωση του εξοπλισμού των συνεργείων σε ειδικά εργαλεία και συσκευές και τη βελτίωση των συνθηκών εργασίας του προσωπικού</li><li>Επεξεργασία προγράμματος προληπτικής συντήρησης του ηλεκτρομηχανολογικού εξοπλισμού και μέριμνα για την εφαρμογή του.</li><li>Ενέργειες για τη διατήρηση επαρκούς στοκ ανταλλακτικών στις αποθήκες ανταλλακτικών και καθορισμός των μεγίστων και ελαχίστων ποσοτήτων προς αποθήκευση.</li><li>Έλεγχος για την εφαρμογή των προβλεπόμενων Κανονισμών Ασφάλειας και Υγιεινής στους χώρους εργασίας και λήψη μέτρων για την πρόληψη ατυχημάτων στους χώρους εργασίας.</li><li>Εισηγήσεις στον Διευθυντή Λειτουργίας για αγορές εξοπλισμού (σταθερού και κινητού).</li><li>Τεχνό-οικονομική αξιολόγηση διαγωνισμών προμήθειας υλικών και ανταλλακτικών για τις ανάγκες του σταθερού και κινητού εξοπλισμού.</li><li>Μέριμνα για την τήρηση ιστορικού βλαβών και επισκευών του εξοπλισμού και αρχείου της συντήρησης γενικότερα.</li><li>Διοίκηση του προσωπικού</li></ul><h2>Βασικά Χαρακτηριστικά</h2><ul><li>Πτυχίο ΑΕΙ Μηχανολόγου/Ηλεκτρολόγου Μηχανικού</li><li>Άδεια Χειρισμού Μέσης Τάσης</li><li>Αποδεδειγμένη εμπειρία σε θέση υπεύθυνου συντήρησης ή σε άλλο διοικητικό ρόλο</li><li>Άριστη γνώση Microsoft Office</li><li>Εμπειρία στην οργάνωση λειτουργιών συντήρησης</li><li>Εργασιακή γνώση των μηχανών και εξοπλισμού εγκαταστάσεων</li></ul><h2>Επιπλέον Χαρακτηριστικά</h2><ul><li>Οργανωτικές ικανότητες</li><li>Αξιοπιστία και προσοχή στη λεπτομέρεια</li><li>Τήρηση προθεσμιών και χρονοδιαγραμμάτων</li><li>Υπευθυνότητα και επίλυση προβλημάτων</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Maintenance Supervisor

Intellectica is recruiting an experienced and motivated&nbsp;HR Business Partner&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Koropi, Greece and reporting directly to the Chief HR Officer, the successful candidate will play a key role in cultivating a positive, inclusive work environment while aligning people strategies with business objectives to support the Group’s overall goals.Key activities and responsibilities of this role include:<ul><li>Acting as the primary HR point of contact for designated teams, supporting employee lifecycle processes including onboarding, development, and offboarding</li><li>Partnering with the leadership team and supporting the execution of talent strategies, primarily in Learning &amp; Development and Performance Management</li><li>Supporting the design and execution of the annual training plan, ensuring it promotes employee growth, upskilling, and business capability development</li><li>Creating and delivering impactful L&amp;D initiatives that are fostering internal mobility and continuous improvement</li><li>Leading and facilitating the annual performance management cycle while coaching managers on goal setting and feedback processes</li><li>Serving as a trusted advisor to employees and managers on development, retention, and engagement matters</li><li>Collaborating with an external provider to ensure accurate payroll and benefits processing</li><li>Analyzing compensation and benefits trends and proposing enhancements to ensure market competitiveness</li><li>Coordinating and actively participating in the organization of corporate &amp; social responsibility events</li><li>Staying up to date on employment laws and regulations, ensuring compliance (strict adherence to GDPR)</li><li>Participating in Group-level HR projects and cross-functional organizational initiatives</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>BSc in Business Administration, Finance, or a related field; a MSc in Human Resources or MBA is considered a strong plus</li><li>At least 3 years of experience in a similar HR role, ideally within a multinational, industrial, or high-tech environment</li><li>Proven experience designing and managing&nbsp;Learning &amp; Development&nbsp;programs</li><li>Solid understanding of performance management frameworks and implementation</li><li>Familiarity with Greek labor legislation and HR compliance best practices</li><li>Experience working with external payroll providers and managing compensation and benefits</li><li>Proficiency in Microsoft Office and HR systems (HRIS tools)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Strategic thinker with a hands-on execution mindset</li><li>Excellent communication skills; personable and engaging</li><li>Passionate about employee development and growth</li><li>Demonstrated ability to build and manage effective interpersonal relationships</li><li>High level of discretion and ability to maintain confidentiality</li><li>Proven ability to resolve issues in a timely and effective manner</li></ul>Benefits provided by the company:<ul><li>Competitive compensation package and annual bonus scheme</li><li>Group Life and Medical Plan</li><li>Opportunities for professional growth and training</li><li>Friendly and dynamic working environment supporting well-being activities</li><li>Company Bus</li></ul>

HR Business Partner int-0312

Αυτή τη στιγμή αναζητούμε έναν νέο συνεργάτη για να ενταχθεί στην ομάδα μας στο εργοστάσιο της Αμφιλοχίας ως Ηλεκτρολόγος – Τμήμα Συντήρησης.Τι θα κάνετε:Ως Ηλεκτρολόγος, θα είστε υπεύθυνος/η για τη διασφάλιση της μέγιστης διαθεσιμότητας του εξοπλισμού του εργοστασίου, εκτελώντας αποτελεσματική προληπτική και διορθωτική συντήρηση σε μια ταχύτατη γραμμή παραγωγής. Ο ρόλος αυτός λειτουργεί συνήθως σε βάρδιες και απαιτεί ισχυρό υπόβαθρο σε ηλεκτρικά και συστήματα αυτοματισμού. Επιπλέον, ο Ηλεκτρολόγος θα πρέπει να είναι σε θέση να διαχειρίζεται βασικές μηχανικές επισκευές, εφόσον χρειάζεται, για την υποστήριξη της συνολικής λειτουργικότητας του εξοπλισμού.Κύριες αρμοδιότητες:<ul><li>Εκτέλεση εργασιών συντήρησης σε μηχανήματα συνεχούς παραγωγής, σε αυτοματοποιημένη γραμμή παραγωγής.</li><li>Εντοπισμός και επίλυση προβλημάτων σε βιομηχανικούς αυτοματισμούς, PLCs, inverters, αισθητήρες, ζυγαριές και γενικό βιομηχανικό ηλεκτρολογικό εξοπλισμό.</li><li>Υποστήριξη στην αποκατάσταση βλαβών κατά τη διάρκεια των βαρδιών παραγωγής και συμμετοχή σε επενδύσεις και ειδικές συντηρήσεις του εργοστασίου.</li><li>Συμμετοχή στη συντήρηση υδραυλικών και πνευματικών εγκαταστάσεων, ειδικά στα εξαρτήματα που συνδέονται με τις ηλεκτρικές εγκαταστάσεις.</li><li>Εκτέλεση εγκαταστάσεων ή αλλαγών σε ηλεκτρικά συστήματα, κυκλώματα ισχύος και ελέγχου, ανάλογα με τις ανάγκες νέων εγκαταστάσεων και εξοπλισμού.</li><li>Εγκατάσταση και συντήρηση ηλεκτρικών και πίνακων ελέγχου, συμπεριλαμβανομένης της καλωδίωσης βιομηχανικών δικτύων.</li><li>Συμμόρφωση με την Πολιτική Υγείας &amp; Ασφάλειας και Περιβάλλοντος της Εταιρείας, ώστε να διατηρείται ένα ασφαλές και προστατευμένο περιβάλλον.</li><li>Διενέργεια εκτιμήσεων κινδύνου για νέα και υπάρχοντα έργα ηλεκτρολογικών/αυτοματισμών για τον εντοπισμό και την αντιμετώπιση πιθανών κινδύνων.</li><li>Διασφάλιση της καθαριότητας (5S) και της συντήρησης του χώρου εργασίας, των εργαλείων και του εξοπλισμού ατομικής προστασίας (PPE).</li><li>Καταγραφή των εργασιών που εκτελούνται στο σύστημα συντήρησης (SAP-PM), περιγράφοντας με σαφήνεια και συντομία την υπηρεσία που πραγματοποιήθηκε, τη διάρκειά της και τα υλικά που χρησιμοποιήθηκαν.</li><li>Συμμετοχή σε πρωτοβουλίες συνεχούς βελτίωσης του εργοστασίου, παρέχοντας πληροφορίες και προτάσεις βάσει της εμπειρίας σας σε ηλεκτρολογικά/συστήματα ελέγχου.</li></ul>Τι θα θέλαμε να έχετε:Μας ενδιαφέρει εσείς ως άτομο: η στάση σας, οι συμπεριφορές σας και οι αξίες σας. Εφόσον έχετε τη διάθεση να μάθετε οτιδήποτε χρειάζεστε για τον ρόλο, που ίσως δεν γνωρίζετε ήδη, θα θέλαμε να μιλήσουμε μαζί σας. Αν έχετε εμπειρία στους παρακάτω τομείς, αυτό είναι ένα επιπλέον πλεονέκτημα:<ul><li>Άδεια Εργασίας Αρχιτεχνίτη Ηλεκτρολόγου ή Εγκαταστάτη Ηλεκτρολόγου και την αντίστοιχη αναγγελία από τη διεύθυνση ανάπτυξης.</li><li>Δίπλωμα Ηλεκτρολογίας, Ηλεκτρονικής ή Μηχανικής Αυτοματισμού.</li><li>Ελάχιστη εμπειρία 3-5 ετών σε συντήρηση και επίλυση προβλημάτων ηλεκτρολογικών, αυτοματισμών και συστημάτων ελέγχου σε βιομηχανικό περιβάλλον, κατά προτίμηση στον κλάδο δομικών υλικών ή παρόμοιο.</li><li>Γνώση ηλεκτροκινητήρων, μειωτήρων, inverters, αισθητήρων και άλλων εξαρτημάτων που συναντώνται συχνά σε βιομηχανικά κυκλώματα.</li><li>Κατανόηση δικτυωμένων συστημάτων PLC, με δυνατότητα εντοπισμού βλαβών και εκτέλεσης λειτουργιών προγραμματισμού (κατά προτίμηση Siemens S7 1500 Tia Portal / Profinet ).</li><li>Γνώση βιομηχανικών οργάνων μέτρησης πίεσης, στάθμης, θερμοκρασίας και ροής.</li><li>Εμπειρία σε RCA (Root Cause Analysis) για την επίλυση προβλημάτων.</li><li>Iκανότητα ανάγνωσης ηλεκτρολογικών σχεδίων διαφόρων προτύπων.</li><li>Εξαιρετικές δεξιότητες επίλυσης προβλημάτων με ικανότητα διάγνωσης και επίλυσης σύνθετων ηλεκτρολογικών και ελεγκτικών προβλημάτων.</li><li>Ευελιξία και διαθεσιμότητα για εργασία σε διαφορετικές βάρδιες και ικανότητα συνεργασίας σε ομάδα.</li><li>Ικανότητα να εργάζεστε ανεξάρτητα σε βάρδιες, ενώ συνεργάζεστε με μια ευρύτερη ομάδα.</li></ul>Τι ακολουθεί:Εκτιμούμε τον χρόνο σας και γνωρίζουμε ότι η αίτηση για μια νέα θέση μπορεί να είναι χρονοβόρα διαδικασία. Γι’ αυτό δεσμευόμαστε να απαντήσουμε στην αίτησή σας εντός 10 εργάσιμων ημερών.

Ηλεκτρολόγος – Τμήμα Συντήρησης

Intellectica is seeking a motivated and dynamic Head of Commercial &amp; Buying on behalf of a rapidly expanding retail chain specializing in convenience goods and take-away coffee. With a strong presence in Northern Greece, the company is committed to delivering high-quality service and building strong franchise partnerships. As part of its continued evolution, the successful candidate will play a key role at the company’s headquarters in Thessaloniki. Reporting directly to the Managing Director, this strategic role will lead commercial operations and supplier negotiations across a network of over 100+ stores, acting as a key business partner to senior leadership.Key activities and responsibilities of this role include:<ul><li>Lead the development and execution of central buying strategies across FMCG and convenience product categories, ensuring competitive commercial terms and supplier alignment</li><li>Represent the company in high-level negotiations with supplier executives (Commercial Directors, CEOs), securing long-term partnerships and favorable pricing structures</li><li>Act as the Managing Director’s commercial counterpart, supporting strategic decision-making and relieving operational workload through proactive ownership of buying processes</li><li>Define and implement category strategies that balance assortment, margin optimization, and innovation across the network</li><li>Manage key supplier relationships through regular business reviews, evaluating performance, service levels, and innovation potential</li><li>Negotiate new contracts and renewals, ensuring compliance with quality, ethical, and operational standards</li><li>Monitor market and pricing trends, identifying opportunities for cost optimization and competitive advantage</li><li>Conduct quarterly category reviews to identify delisting opportunities, introduce new products, and adjust assortments based on performance data and consumer trends</li><li>Participate in layout planning and procurement for new store openings, adapting shelf configurations and product placement based on commercial strategy</li><li>Support franchisees by ensuring consistent application of central agreements, resolving commercial issues, and acting as their main point of contact for buying-related matters</li><li>Coordinate with internal departments (legal, operations, marketing, logistics) to ensure smooth implementation of commercial agreements and product layouts across new and existing stores</li><li>Lead and mentor the commercial coordination team, ensuring effective execution of supplier agreements, product updates, and in-store rollouts</li><li>Prepare clear and data-driven reports to inform senior leadership on supplier metrics, category trends, and strategic recommendations</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s Degree in Business Administration, Economics, or a related field</li><li>At least 10 years of work experience in retail buying, ideally within the supermarket, convenience retail, or F&amp;B sectors</li><li>Experience managing teams and coordinating cross-functional commercial activities</li><li>Proven track record in supplier negotiations, retail pricing, and commercial strategy</li><li>Strong commercial acumen with the ability to analyze financial data and KPIs</li><li>Familiarity with ERP (Atlantis is preferred but not mandatory) and Commercial Systems (Retail Studio is preferred but not mandatory)</li><li>Proficient use of MS Office</li><li>Fluent in Greek and English</li><li>Willingness and ability to travel occasionally within the region</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>Discreet and trustworthy with high accountability</li><li>Commercially astute and negotiation-savvy</li><li>Hands-on, proactive, and solution-oriented</li><li>Supportive team leader and collaborator</li><li>Comfortable in fast-paced, evolving environments</li><li>Taking initiative and working effectively under pressure</li></ul>Apply Now

Head of Commercial & Buying int-0427

Global Consumer Care (GCC) is driving the delivery of best-in-class consumer care&nbsp;across JTI. We are passionate about our consumers and fully devoted to enhancing their experience at every stage of their journey — from the very first contact to becoming loyal users and true brand ambassadors.We are firmly committed to becoming the #1 organization in delivering superior consumer experience globally, working hand in hand with JTI markets to realize our shared Vision #1. To support this ambition, we are seeking experienced, consumer-centric, and highly motivated professionals to join our dynamic Global Consumer Care team based in Athens, Greece.&nbsp;Position:&nbsp;As Regional Consumer Care Manager for Western Europe, you will oversee market operations within our outsourced model, driving vendor performance to ensure the consistent delivery of best-in-class consumer care services. You will lead the development and delivery of high-quality training and knowledge management across the region. A key part of your role will be ensuring overall alignment with global initiatives whilst driving operational excellence. This highly collaborative position involves close partnership with vendors, local markets, HQ colleagues, and central functions.&nbsp;In this role, you will:&nbsp;<ul><li>Market Relationship: Support markets in building best-in-class consumer care operations tailored to local needs. Act as primary escalation points for local markets.</li><li>Vendor Management: Manage regional vendors, ensuring strong performance, inc. SLA &amp; KPI achievements for your allocated markets. Identify continuous improvement opportunities, create action plans and ensure follow up. Supporting the management of regional budgets, forecasting, and vendor invoicing.</li><li>Training and development: Designing, implementing, and evaluating all types of training programs (onboarding, new product launches, new initiatives, process improvements, continuous learning etc.) delivered by Vendors to improve advisors’ performance, often coordinating resources like facilitators, technology, and materials.</li><li>Training organization: Coordinating resources like facilitators, technology, and materials as required for the successful delivery of all training. Maintain and monitor relevant KPIs and metrics on training outcomes</li><li>Content curation: Organizing and structuring information to ensure content remains accurate, consistent, and up to date.</li><li>Strategy &amp; Analysis: Partner with the GCC HQ team to develop and enhance knowledge management and training strategies aligned with business goals, ensuring measurable impact and continuous improvement of all initiatives</li><li>Knowledge Management: Build and maintain systems to capture, organize, and share the organization’s knowledge assets — including knowledge bases and digital content — to support both advisors and consumers.</li><li>Continuous Improvement: Foster collaboration among markets and vendors by encouraging knowledge sharing and connection. Partner with the Global Consumer Care team to identify opportunities and translate them into actionable initiatives that enhance training and knowledge effectiveness.</li><li>Training &amp; Knowledge Champion: Prepare and deliver presentations on training and knowledge management initiatives to senior stakeholders and HQ leadership.</li><li>Travel: Travel within the Western European region to support local markets and operational partners, with occasional visits to JTI Headquarters in Geneva, Switzerland, and other hubs as required.</li></ul>&nbsp;&nbsp;Requirements:&nbsp;<ul><li>Degree in Management, Business Administration, Marketing, or related field</li><li>Minimum 5+ years’ experience as a Consumer Care Training Manager / Knowledge Manager/Contact Center Manager or in a similar leadership role</li><li>Solid understanding of all aspects of Consumer Care operations in a multi-hub, outsourced environment</li><li>FMCG and/or Consumer Goods industry experience strongly preferred; tobacco and RRP category knowledge is a plus</li><li>Excellent organizational skills with the ability to manage and prioritize multiple initiatives simultaneously</li><li>Strong understanding of the latest training and knowledge management best practices, including techniques and technology landscape</li><li>Deep understanding of change management practices and techniques</li><li>Excellent influencing skills and experience of working with vendors and partners in the training/knowledge management area</li><li>Exceptional communication and collaboration skills, both one-on-one and in group settings, across all functions and levels of the organization</li><li>Proven ability to multi-task, adapt, and perform under pressure</li><li>Proficient in MS Office and consumer care systems/platforms (e.g., ServiceNow)</li><li>Fluent English (written and spoken); additional languages are an advantage</li></ul>&nbsp;&nbsp;What to expect:&nbsp;&nbsp;Expect growth opportunities, training, good compensation package, social security package. For more details on local policies, speak with the Talent Advisor.

Regional Consumer Care Manager Knowledge and Training (Western Europe)

We are looking for a Mechanical Engineer, be based on-site within Central Greece, to join our dynamic Construction team having built photovoltaic plants with a total capacity of 350 MW and currently adding more to this number. Do you think innovatively, are a team player and have a passionate for sustainability. Does that sound like you? Then apply now. We look forward to getting to know you. &nbsp; &nbsp; full time - limitedYour contribution to the energy transitionAs the Mechanical Construction Supervisor, you will be responsible for on-site supervision of Mechanical (Post, Rack and Modules) construction works on solar PV EPC projects in Greece including full responsibility for technical, environmental and safety compliance, quality, schedule, and integration control.&nbsp;Ο επιβλέπων Μηχανολόγος Μηχανικός είναι υπεύθυνος για την επί τόπου επίβλεψη των Μηχανολογικών εργασιών κατασκευής σε φωτοβολταϊκά έργα στην Ελλάδα με βάση τη συμμόρφωση στα τεχνικά, περιβαλλοντικά και πρότυπα ασφάλειας, την ποιότητα, τον προγραμματισμό και συντονισμένο έλεγχο.&nbsp;You can look forward to the following tasks;<ul><li>Reporting to the Construction Manager and the Construction Team Leader, the Construction Supervisor will work with Project Purchasing &amp; Logistics, System Design, Specialist, Consultants, Suppliers, Subcontractors, and the Client to ensure compliant project execution.</li><li>Accomplish construction project/trade results by defining project/trade purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating subcontractors and staff (Quality personnel that reports to him/her); evaluating milestone assumptions and conclusions; evaluating and implementing change orders via the Construction Manager.</li><li>Responsible for inspection, supervision and reporting on construction activities in conformance with project drawings, specifications, schedules, procedures, quality requirements and safety standards in accordance with company procedures &amp; processes, legislation, standards, and industry best practice.</li><li>Responsible for management of supplier and subcontractor construction &amp; commissioning.&nbsp;</li><li>Implement KPI’s, control and monitor (trade) schedule and quality performance against baselines schedule, raise NCRs through Construction Manager and implement corrective action.</li><li>Ensure full compliance with the QHSE regulations, legislation, standards, codes, and requirements in Greece.</li><li>Ensuring contractual trade schedule and payment milestones are achieved, including preparation and compilation of documentation.&nbsp;</li><li>Responsible for daily construction reports &amp; records as well preparation and review of work procedures, QCP’s and ITP’s.</li><li>Support Logistics team with material distribution on site and incoming good inspections. &nbsp;</li></ul>Your energy is requiredYou impress us with these qualifications:<ul><li>Civil / Mechanical Engineering background.</li><li>Minimum of 5 years construction supervision experience in Mechanical infrastructure projects, 2 years utility scale solar PV plants experience.</li><li>Good communication skills, written and spoken.&nbsp;</li><li>A proven track record in successfully completing construction on time, safely and compliant with technical &amp; quality requirements and standards.</li><li>Demonstrable experience of managing Subcontractors to stringent time and quality metrics.</li><li>Conversant with construction management (control and monitoring) tools, MS Office, etc.</li><li>Conversant with construction, labour, environmental and safety requirements and legislation.</li><li>Fluent in English and Greek.</li></ul>&nbsp;You have more to offer? We will gladly consider it. You don't meet all the requirements? No problem. We look forward to receiving your application.Your energy booster at JUWIAt JUWI, an inspiring working environment awaits you. Our flexible working conditions creates the space for you to integrate your work into your life: &nbsp;<ul><li>Company culture: a space for creativity and innovation</li><li>International teams: collaborating and communicating continuously with teams across the JUWI group fosters professional growth in a culturally diverse environment</li><li>Structured environment: benefit from well thought out processes and procedures within our ISO 9001:2015 certified matrix organization</li><li>Professional development: access to a wide range of opportunities for advancing your career&nbsp;</li><li>Smart working: working from home opportunities is part of our commitment to cultivating a healthy work-life balance</li><li>Health insurance: we've got your back! Our private health insurance plan covers you</li><li>Performance-based bonus: work toward your best performance, with your bonus also reflecting the region's performance&nbsp;</li></ul>

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