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The Senior Business Analyst / IT serves as the liaison between business stakeholders and technical teams, ensuring that IT solutions meet business objectives within the Telco environment. This role focuses on Order Management and Integration systems, driving compliance with architecture standards and delivering high-quality solutions.&nbsp;Main responsibilities<ul><li>Review and analyze the Business specifications delivered by the business</li><li>Translate business needs into functional and technical specifications.</li><li>Identify gaps, ambiguities, or risks in the deliverables that require clarification before implementation.</li><li>Monitor project execution, participate in project meetings, and regularly report to the Technical Project Manager on project status and any potential timeline deviations.</li><li>Facilitate collaboration between IT, commercial teams and external partners.</li><li>Manage risks and ensure timely delivery within budget.</li><li>Validate solutions against architectural guidelines and security standards.</li><li>Participate and/or lead the Integration Tests &nbsp;&amp; User Acceptance Test (UAT), support activities and act as a point of contact for the Business Users</li><li>Prepare technical specifications for vendor engagement especially in cases of technical / transformation projects.</li><li>Evaluate technical and financial proposals; support vendor selection.</li></ul>&nbsp;&nbsp;Required skills<ul><li>Bachelor’s degree in Computer Science, Telecommunications, or related field.</li><li>5+ years of experience as a Technical Business Analyst</li><li>Strong understanding of technical concepts (software, architecture, APIs, databases, etc.) to be able to discuss and break down technical tasks.</li><li>Strong analytical and problem-solving skills.</li></ul><ul><li>Collaborative and adaptable in fast-paced environments and cross-functional environment (with Project Managers, Team Leaders, Developers).</li></ul><ul><li>Excellent &nbsp;organizational and time-management skills.</li><li>Outstanding communication skills</li></ul>&nbsp;Preferred skills<ul><li>Experience in Telco IT projects and system integration.</li><li>Familiarity with the concept of microservices, RESTful web-services and asynchronous systems communication approaches (Apache Kafka, JMS Queues) will be considered as an asset.</li><li>Experience with Agile methodologies, Business Process Model and Notation (BPMN) and Business Rules Management is an asset.</li><li>Knowledge of RDBMS concepts (data modelling, Entity Relationship Diagrams) and experience in SQL for creating queries.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Senior Business Analyst / ΙΤ

Ayvens Credit Risk Administrator (Fixed Term Contract) reports directly to the Credit Risk Manager. He/She is responsible for analyzing credit data and financial statements to evaluate the risks associated with the counterparty’s creditworthiness. He/She uses a variety of analytical techniques to evaluate the risks associated with lending to consumers and to evaluate business risks.&nbsp;Responsibilities&nbsp;He/she is the direct contact with relationship managers (sales team), which is also a part of the 1st line of defense, to complete the first rating checks and explain the different credit decisions so that the relationship managers are better prepared for challenging conversations with clients, if needed.Being a part of the first line of defense implies that he/she is actively responsible for the risk assessment and credit decision of clients within the attributed delegation.He/She is responsible for the evaluation of financial data, such as balance sheets and income statements to determine the level of default risk, including the calculation of financial ratios, interpreting results from automated decision-making and the preparation of a report to register the required audit trail. For credit review, the Credit Risk Administrator is responsible for regular rating / scoring update.&nbsp;Skills Requirements<ul><li>Relevant University degree (Bachelor/Masters level) e.g. in Finance, Accounting, Business Administration.</li><li>1 year experience in a relevant position.</li><li>Regularly communicate information that is timely, relevant, and tailored to each audience. This includes being transparent about both positive and negative developments.</li><li>Ability to manage diverse work and overlapping priorities.</li><li>An open mind-set and willingness to learn.</li><li>Very good analytical skills, critical thinking, and the ability to identify problems and propose solutions.</li><li>Team player.</li></ul>

Credit Risk Administrator

As an Internal Audit Data Analyst, you will be part of the Audit Analytics team within the Internal Audit department, supporting audit activities through advanced data analytics. You will work closely with the Internal Audit team and business stakeholders to understand audit objectives, data requirements, and analytical needs for successful audit activities. In this position you will: - Design and implement data analytics methodologies, techniques, and tools that transform how we approach audit activities. - Provide actionable intelligence through data-driven insights that directly enhance the effectiveness and efficiency of our audit processes - Continuously exploring and evaluating emerging data analytics tools, techniques, and best practices to strengthen our Internal Audit function’s capabilities.Knowledge Skills and Abilities, Key Responsibilities:Mandatory<ul><li>Bachelor’s or Master’s degree in Data Analytics, Data Science, Business Analytics, Audit, Economics, or Business Administration (focusing on data analytics or quantitative methods).</li><li>Minimum 5-8 years in data analytics, business intelligence, or a related area.</li><li>Proven experience in applying data analytics techniques to support audit or risk management activities.</li><li>Proficiency in data extraction, transformation, and analysis using SQL.</li><li>Proficient knowledge of data analytics methodologies, techniques, and tools (e.g., QlikSense, Tableau, Power BI).</li></ul>Desirable<ul><li>Excellent writing, verbal, and presentation abilities in English.</li><li>Strong interpersonal capabilities, effective collaboration and interaction across all organizational levels in diverse, global environments</li><li>Problem solver and critical thinker who can recognize opportunities for boosting efficiency and effectiveness.</li><li>Independent and flexible team player, with strong analytical skills.</li><li>Ownership and accountability in a fast-paced environment.</li><li>Strong attention to detail.</li><li>Firm, decisive, and focused approach.</li><li>Professional qualifications such as CIA, CISA, Certified Data Analyst (CDA), or Certified Analytics Professional (CAP) will be considered an asset.</li></ul>Key Responsibilities &nbsp;&nbsp;<ul><li>Provide data analytics support during audit engagements, including data sampling, testing, and analysis.</li><li>Develop data visualizations, dashboards, and reports to effectively communicate audit findings and insights.</li><li>Implement continuous auditing and data analytics techniques to enhance audit activities and suggest process improvements.</li><li>Extract, transform, and integrate data from various sources to meet audit requirements, ensuring data quality and integrity.</li></ul>

Internal Audit Data Analyst

We are currently seeking for an experienced Operational Fraud Manager to join our team. In this critical leadership role, you will define the fraud strategy that protects our ecosystem end-to-end, leading the prevention of operational fraud across the business.What you will do<ul><li>Own the company’s fraud KPIs, setting targets and driving a clear, strategic roadmap that reduces risk while supporting sustainable business growth.</li><li>Champion a culture of risk awareness and fraud prevention across the organization by establishing scalable processes, ensuring they are followed consistently, and fostering fraud consciousness at every level.</li><li>Provide regular reporting to executive leadership, delivering actionable insights on fraud trends, operational performance, and emerging risks.</li><li>Identify emerging fraud patterns and translate data-driven insights into effective fraud mitigation rules and system enhancements</li><li>Collaborate closely with Product&nbsp; and Data teams to design, shape, and prioritize the roadmap for fraud-prevention tools and technologies.</li><li>Drive innovation in fraud prevention, staying ahead of industry best practices and integrating new technologies—including AI/ML-powered detection models—into our fraud ecosystem.</li><li>Work closely with DH central teams to align with the global anti-fraud agenda, ensuring the local organization leverages all available capabilities, tools, and enhancements.</li></ul> What you need to be successful <ul><li>5 years of professional experience in fraud prevention, with a proven leadership track record in high-volume e-commerce, delivery, or fintech environments.</li></ul><ul><li>Demonstrated ability to develop and execute a company-wide fraud strategy, translating high-level objectives into a clear, actionable roadmap.</li><li>Strong ownership of fraud KPIs, P&amp;L, or risk-related budgets, with the ability to balance risk mitigation and business growth.</li><li>Exceptional leadership skills, capable of mentoring and scaling a team of fraud analysts and specialists.</li><li>Advanced analytical and strategic thinking, with expertise in interpreting large-scale datasets to identify emerging fraud trends and translate insights into action.</li><li>Outstanding executive communication skills, able to present complex fraud topics to senior leadership with clarity and influence.</li><li>Expertise in fraud-prevention technologies, such as rule engines, case management platforms, and familiarity with AI/ML-driven detection systems.</li><li>Proven ability to design and implement scalable fraud processes and policies.</li><li>Strong cross-functional collaboration skills</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in! 💰</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and safe! 🍎</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world! 🌎</li><li>Saving for the future? We’ve got your back! Our Pension Plan helps you invest in tomorrow while you enjoy today! 💼</li></ul>

Operational Fraud Manager

The Information Security Senior Architect ensures Security-by-Design by developing security technical standards for the Corporate Information Security Policy in accordance with the latest industry trends and best practices. Additionally, he/she provides subject matter expertise on how to incorporate secure technical solutions into the existing IT/OT environment, in alignment with the Corporate Information Security Policy. The architect maintains a repository of reference architectures, applies best practices to support efficient business development initiatives, and stays abreast of business and cybersecurity market trends to drive innovation opportunities with security built in.&nbsp;Responsibilities&nbsp;<ul><li>Enforces the security architecture principles in the organization-wide IT/OT solutions as well as business applications:<ul><li>Works closely with business, IT and OT departments to understand the cyber maturity against the latest threat landscape and designs effective technical solutions that address business &amp; security concerns.</li><li>Defines the security requirements for new products and systems and signs off successful delivery (of those requirements).</li><li>Supports the practical implementation of the security policies by defining appropriate technical standards &amp; controls for the technology stack, providing subject matter expertise and knowledge transfer to custodian teams throughout their implementation.</li><li>Inspect security requirements of technology solutions prior to launch or go-live.</li></ul></li><li>Supports the development of Technical Security Standards to ensure that the organization’s digital assets are constantly protected and that the security posture is continuously improved.</li><li>Develops and maintains appropriate technical security standards &amp; guidelines, providing information security expertise to business analysts, development teams, IT/OT Engineers, and Solution Architects.</li><li>Security Evaluation of existing solutions. Conducts security reviews and technical security assessments to identify potential risks, security violations and inefficiencies. Reports potential cybersecurity risks and recommends mitigating measures.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>BSc in Information Security or equivalent.</li><li>Min 6 years in Information Security industry focused on designing effective technical security solutions and controls.</li><li>Strong background in OT/IT/Application/Cloud Cyber security, and experience working in the industrial sector.</li><li>Information Security Industry certifications (Technical Security Certification such as GICSP/GCPN/CEH/CCSP).</li><li>Good team player, self-confident, motivated, and independent.</li><li>Strong communication skills.</li><li>Analytical &amp; time management skills.</li><li>Fluency in English.</li></ul>&nbsp;The Company Offers<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

INFORMATION SECURITY SENIOR ARCHITECT (3652)

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

SEGREGATION OF DUTIES ENGINEER (3622)

A Segregation of Duties (SoD) Engineer (sometimes called SoD Technical Analyst or SoD Engineer) is a technical and security-focused role responsible for implementing, automating, and maintaining the systems and controls that enforce segregation of duties across IT applications — particularly ERP and identity management platforms.&nbsp;Responsibilities<ul><li>IT applications Systems Configuration &amp; Implementation</li></ul><ul><li></li></ul><ul><li>Configure SoD rulesets and risk matrices in systems like Sap Erp , SAP GRC Access Control, ServiceNow and other tools.</li><li>Integrate SoD analysis tools with Identity and Access Management (IAM) platforms or ERP systems.</li><li>Automate provisioning workflows and SoD checks for user access requests.</li></ul><ul><li>SoD Rule Development &amp; Maintenance<ul><li>Translate business control requirements into technical SoD rules.</li><li>Build and maintain rule libraries that define incompatible roles and transactions.</li><li>Regularly update rulesets to reflect process or system changes.</li></ul></li><li>Monitoring &amp; Reporting<ul><li>Develop automated reports for SoD violations and mitigations.</li><li>Create dashboards for compliance tracking and audit reporting.</li><li>Support remediation efforts by identifying root causes of conflicts.</li></ul></li><li>Integration &amp; Automation<ul><li>Work with APIs, scripts, or connectors to synchronize data between IAM systems and ERPs.</li><li>Implement automated SoD checks during onboarding/offboarding processes.</li></ul></li><li>Audit &amp; Compliance Support<ul><li>Provide technical evidence and reports for internal/external audits.</li><li>Partner with auditors, compliance teams, and SoD administrators during reviews.</li></ul></li></ul>&nbsp;Qualifications<ul><li>BSc in Computer Science, Information Technology, or a related field.&nbsp;</li><li>Technical Skills: SAP, SAP GRC, ServiceNow, Azure AD, Python, PowerShell, SQL, APIs, SQL Server, Oracle DB, HANA, SOX, ISO 27001, NIST, COBIT, COSO.</li><li>Preferred qualifications:</li></ul><ul><li></li></ul><ul><li>Certification in SAP Security</li><li>CISA, CISM, or other audit/security certifications.</li><li>Experience in internal audit, IT security, or compliance functions.</li></ul>&nbsp;&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>&nbsp;

The Online Product Owners Team is responsible for the continuous development and optimization of our online sportsbook and casino products.In this role, you will be part of an agile environment, supporting the delivery of digital features and contributing to the translation of business needs into actionable tasks.&nbsp;Your day to day will include:<ul><li>Clarifying and transforming business needs into functional and technical specifications, ensuring clear project objectives</li><li>Acting as a liaison between business owners, analysts, and development teams, ensuring alignment and resolving discrepancies</li><li>Managing project timelines, scope, and quality, leveraging technical expertise to ensure successful delivery</li><li>Applying scrum principles to manage product backlogs, prioritize tasks, and foster collaboration for efficient development</li><li>Proactively identifying scope and quality risks, ensuring thorough documentation and resolution within project streams</li><li>Collaborating cross-functionally with teams and vendors, enhancing communication, identifying dependencies, and promoting effective problem-solving</li><li>Monitoring and following up application release processes, assessing milestones and deviations to maintain project integrity</li><li>Monitoring product lifecycle and processes, identifying areas for improvement and implementing agreed enhancements&nbsp;</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc degree in Computer Science, Information Technology or other relevant field. &nbsp;MSc degree is desirable.</li><li>3+ years of experience in software product development, functional and technical analysis</li><li>Experience in software development lifecycle</li><li>Knowledge of Lottery/Gaming/Betting/Casinos, Passive/Scratch systems and business concepts</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Ability to understand all layers of a product (business, application, infrastructure and network)</li><li>Experience of negotiating with suppliers and business teams</li><li>Excellent project management abilities</li><li>Hands-on experience with the agile paradigm</li><li>Very good presentation, communication, and conflict resolution skills</li><li>Strong problem-solving skills with ability to adapt to changing priorities</li><li>Ability to collaborate with team members to problem-solve and overcome challenges, fostering a culture of accountability and continuous improvement&nbsp;</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Product Owner (3775)

As a Vice President, Client Advisor in Greece you would lead new client acquisition and retention through a broad knowledge of investments, banking, trust services and financial planning. You would also be responsible for the client experience and engaging our resources to deliver a complete wealth management solution.Our Client Advisors are self-starters with a proven track record of success, they are skilled problem solvers who offer specialized advice to clients. You would manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience.Our culture of performance, transparency and partnership is driven by objective, transparent goals and active teamwork to foster success.Job responsibilities:<ul><li>Generate business results and acquire new assets, both from existing client base and new client acquisition&nbsp;</li><li>Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs</li><li>Partner with internal specialists to provide interdisciplinary expertise to clients when needed</li><li>Understand client's goals and objectives to develop and implement investment plan on their overall balance sheet, including holistic asset allocation, investment management, portfolio construction and tactical asset allocation shifts, wealth planning, credit and banking needs</li><li>Ensure that proposed solutions fulfil clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach</li><li>Strictly adhere to all risk and control policies, regulatory guidelines and security measure</li><li>Partner with other Client Advisors in the team in order to maximize the team strength and achieve team goal</li></ul>Required qualifications, capabilities and skills:<ul><li>Significant experience in Private Banking working with ultra high net worth individuals or related fields within financial services&nbsp;</li><li>Previous business development experience with knowledge in profiling, negotiation and asking for referrals proactively</li><li>Dynamic and credible professional who communicates with clarity and has exceptional presentation skills</li><li>Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business</li><li>Experience or demonstrated understanding of investments, banking and trust concepts including, but not limited to: asset allocation on structured portfolios, managed portfolios, brokerage accounts,&nbsp; portfolio reviews, deposit and loan solutions, basic trust and estate products and identification of wealth planning opportunities&nbsp;</li><li>Strong reputation with an established network</li></ul>Preferred qualifications, capabilities and skills:<ul><li>Asset allocation / multi asset class portfolio or sales experience is favorable</li><li>Chartered Financial Analyst (CFA) is a plus</li><li>Ability to thrive in an internal culture that values innovation, customer service, internal partnership and entrepreneurship</li></ul>

International Private Bank, Client Advisor, Greece, Vice President

We are currently looking for dedicated individuals in the role of Senior Advanced Analyst/Data Scientist who excel in data analytics and are passionate about analyzing large amounts of raw information, aiming to improve the IQOS Consumer Journey.&nbsp;Your ‘day to day’:&nbsp;<ol><li>Loyalty Platform Ownership &amp; Enhancement</li></ol>Own the IQOS Loyalty Club platform roadmap. Collaborate with IT teams to prioritize and implement new features, upgrades, and fixes. Champion engagement mechanics (e.g., badges, gamification, personalization engines) and oversee their development from concept to launch. Ensure the platform remains innovative, reliable, and aligned with business needs.&nbsp;<ol start="2"><li>Innovation &amp; Idea Incubation</li></ol>Proactively generate ideas to elevate the Loyalty Club experience. Pilot creative campaigns and digital tools (e.g., interactive challenges, partner integrations) using consumer insights and tech trends to propose initiatives that differentiate our offering.&nbsp;<ol start="3"><li>Technical Liaison &amp; Issue Resolution</li></ol>Act as the bridge between business and IT. Translate business needs into technical briefs and coordinate with internal teams or vendors for implementation. Communicate technical constraints and opportunities clearly to business stakeholders. Support and advise on troubleshooting and crisis management for both member and system issues.&nbsp;<ol start="4"><li>Vendor &amp; Partner Coordination</li></ol>Manage relationships with technology vendors and promotional agencies. Ensure compliance with technical standards and collaborate on deploying new features or campaigns, such as integrating a contest microsite into the main platform.&nbsp;<ol start="5"><li>Budget Oversight</li></ol>Manage the Loyalty Club budget to support planned activities. Maintain financial discipline and work closely with Finance to monitor and control spending.Each of these responsibilities ensures the role goes beyond maintenance into proactive development of our Loyalty Club. By covering both commercial and technical spheres, this Specialist becomes a key driver of our Loyalty Club’s evolution, directly contributing to its strategic ambition to become a Brand Powerhouse by providing long-term meaningful value.&nbsp;Who we’re looking for:<ul><li>3-5 years of experience in loyalty program management, consumer engagement, or brand activation</li><li>Bachelor’s or Master’s degree in Business Administration, Digital Marketing, or a related field</li><li>Additional education in Information Systems would be an asset&nbsp;</li><li>Certifications in Agile, Scrum, or Product Ownership would be an asset</li><li>Familiarity with Project Management tools&nbsp;</li><li>Experience collaborating with IT teams or vendors to implement platform features (e.g., gamification, personalization)</li><li>Ability to translate business needs into technical briefs and vice versa</li><li>Fluency in Greek and English</li><li>Strong soft skills, including:<ul><li>Problem-solving</li><li>Innovation &amp; creativity</li><li>Adaptability &amp; resilience</li><li>Empathy and a consumer-centric mindset</li></ul></li></ul>&nbsp;What we offer:Our success depends on colleagues who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:<ul><li>Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to improve the lives of a billion smokers.</li></ul>&nbsp;&nbsp;

Loyalty Club Commercialisation & Platform Specialist

Our VCS team supports private equity backed businesses and corporates who want to take an accelerated lens to performance improvement in delivering improvements to their cash &amp; EBITDA position. We have a pragmatic approach helping businesses overcome challenges by supporting management (and shareholders, where appropriate) to drive sustainable operational change.This could include drafting growth and improvement initiatives that translate into various types of business plans (strategic plan, turnaround plan, working capital / liquidity boost, transformation plans, business split) in which we assess upsides and risks from an independent perspective.This is an opportunity to leverage your performance improvement and turnaround experience in a stimulating new environment. Our VCS practice is experiencing rapid growth and we now have multiple opportunities across the team to recruit high caliber delivery individuals with advanced business and financial modelling skills.In a continuously evolving business environment where organisations need to make smart, quick and well-informed decisions based on quality analysis, you will have the opportunity to work closely with our Private Equity and corporate clients in solving complex business problems and providing key insights into business drivers and scenario analysis presented elegantly to enhance stakeholder presentation.We are looking for a skilled and motivated Business Analyst / Consultant to join our dynamic Value Creation team. This role involves a blend of financial restructuring and operational enhancement strategies, demanding strong analytical skills and a strategic mindset. Key responsibilities:<ul><li>Conduct detailed financial analysis and modelling to assess client business performance.</li><li>Participate in the development and implementation of restructuring plans alongside strategies for performance improvement.</li><li>Collaborate with senior consultants to manage client relationships and ensure the success of project deliverables.</li><li>Identify and apply strategic solutions in conjunction with operational improvements for comprehensive client strategies.</li><li>Prepare insightful reports and presentations for key stakeholders and clients.</li></ul> #WinningRequirements<ul><li>Bachelors’ Degree in Business Administration, Economics, Accounting, Engineering or other related disciplines.</li><li>MBA or Master’s Degree in any of the above fields.</li><li>ACA / ACCA / CFA qualification (or equivalent) will be considered advantage.</li><li>0-2 years of experience in a corporate environment or consulting firm.</li><li>Excellent numeracy skills with keen attention to detail and the ability to absorb and analyse large amounts of data quickly.</li><li>Excellent report writing and presentation skills.</li><li>Very strong analytical skills and problem-solving mindset are essential.</li><li>Knowledge of basic accounting concepts and understanding of the accounting principles are essential.</li><li>Strong financial modelling skills.</li><li>Excellent written and verbal communication skills in English &amp; Greek.</li><li>Willingness to learn and grow within a fast-paced environment.</li><li>Military obligations fulfilled where applicable.</li></ul>

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