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We are looking for a Cobalt Banking Relationship Manager who will be responsible for the management and coordination of the tasks related to serving the Branch's affluent/high-net worth customers (Cobalt) regarding the sale of deposit, investment, lending and bancassurance products, in accordance with the Bank's policies and procedures. The job holder will promote the commercial objectives of the Branch, through the development and maintenance of good working relationships with Cobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for Cobalt customer development &amp; promotion of existing &amp; NEW Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for supervision / management of transactional relationship &amp; performance of Cobalt clients and informing Clients in relation to the portfolio they hold with the Bank• Ensures that the provision of services to clients is carried out in accordance with the instructions and terms agreed with the Bank• Collaboration with competent units in the framework of development &amp; promotion of products/services• Management of organizational &amp; operational branch issues and checking the correct signing of customer requests before transmission to Central Services• Ensuring implementation/improvement of branch organization &amp; operation procedures• Formulation &amp; supervision of execution of internal plan for implementation of branch commercial &amp; operational objectives concerning Cobalt customers• Keep informed of the preparation/monitoring/review of the Bank's Branch Network budget at branch level• Registering requests in the credit systems and ensuring the collection of the required customer supporting documents and their sending to the customer credit approval and management centersQualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 7 years of experience in a similar position• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1,a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Cobalt Banking Relationship Manager – Σύμβουλος Πελατείας Ιδιωτών

We are looking for a Cobalt Banking Relationship Manager who will be responsible for the management and coordination of the tasks related to serving the Branch's affluent/high-net worth customers (Cobalt) regarding the sale of deposit, investment, lending and bancassurance products, in accordance with the Bank's policies and procedures. The job holder will promote the commercial objectives of the Branch, through the development and maintenance of good working relationships with Cobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for Cobalt customer development &amp; promotion of existing &amp; NEW Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for supervision / management of transactional relationship &amp; performance of Cobalt clients and informing Clients in relation to the portfolio they hold with the Bank• Ensures that the provision of services to clients is carried out in accordance with the instructions and terms agreed with the Bank• Collaboration with competent units in the framework of development &amp; promotion of products/services• Management of organizational &amp; operational branch issues and checking the correct signing of customer requests before transmission to Central Services• Ensuring implementation/improvement of branch organization &amp; operation procedures• Formulation &amp; supervision of execution of internal plan for implementation of branch commercial &amp; operational objectives concerning Cobalt customers• Keep informed of the preparation/monitoring/review of the Bank's Branch Network budget at branch level• Registering requests in the credit systems and ensuring the collection of the required customer supporting documents and their sending to the customer credit approval and management centersQualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 7 years of experience in a similar position• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1,a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Cobalt Banking Relationship Manager (affluent/highnet worth customers) to join our dynamic team.We are looking for a Cobalt Banking Relationship Manager who will be responsiblefor the management and coordination of the tasks related to serving the Branch'saffluent/high-net worth customers (Cobalt) such as the sale of deposit, investment,lending and bancassurance products in accordance with the Bank's policies andprocedures. The job holder will promote the commercial objectives of the Branch,through the development and maintenance of good transactional relationship withCobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for the affluent/high-net worth customer segment (Cobalt)development &amp; promotion of existing &amp; new Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for the supervision and management of the transactional relationship&amp; performance of Cobalt clients while keeping them informed about the portfoliothey hold with the Bank• Ensures that the provision of services to clients is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with appropriate units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operational procedures• Formulating &amp; supervising the implementation of the branch’s commercial &amp;operational objectives Cobalt customers internal plan.• Provide information for the preparation/monitoring/review of the Bank's BranchNetwork budget at a branch level• Registering requests in the credit systems and ensuring the collection of therequired documents to be sent to the Credit approval and management Centers.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)This is classified as Internal Data.• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 7 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English.

Cobalt Banking Relationship Manager

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Mass Segment Officer to join our dynamic teamAs a Mass Segment Officer, reporting to the Branch Manager, you will manage andcoordinate all activities related to servicing individual customers of the Branch,including the sale of deposit, investment, lending, and bancassurance products. Youwill support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures.You will actively promote the branch's commercial objectives by building andmaintaining strong client relationships and informing them about new bankingproducts and services. As the first point of contact, you will play a key role in ensuringan exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strongcommitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage serviceflow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests andescalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products andservices• Monitor the market and competition and liaise with relevant departments onproduct and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes andoverdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financialtransactions• Manage branch organizational and operational matters, ensuring properdocumentation and customer approval, before submission to Central Services;promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal commercialand operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to therelated credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1,a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.Preferred Qualifications:We highly encourage applications from local candidates or permanentresidents of Trikala who are familiar with the community and local bankingneeds.

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