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At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Concierge Agent for the Season 2026 (minimum 8 months contract) to serve as a pivotal resource for our guests. The core scope and purpose of this position is to respond to a wide variety of guest requests by accurately assessing their individual needs and desires, and then elevating the service by adding personal recommendations and touches. Your expertise will be essential in crafting truly memorable experiences, ensuring maximum guest satisfaction while meticulously complying with all Four Seasons’ policies.What You Will Do<ul><li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.&nbsp;</li><li>Assures that desk collateral and information for restaurants, museums, local attractions, maps, and directions are updated as needed. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibitions, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</li><li>At all times strive to represent the Four Seasons Astir Palace Hotel in the most professional, courteous and efficient manner.&nbsp;</li><li>Processes incoming and outgoing packages, messages, and mail in an accurate and timely manner.&nbsp;</li><li>Works harmoniously and professionally with co-workers and supervisors.&nbsp;</li><li>Assist all departments during crunch times (queues) and ensure there is a smooth operation at all front of house areas.&nbsp;</li></ul>What You Bring<ul><li>A High School Diploma or Bachelor’s Degree is required.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Fluency in English is essential. Proficiency in Greek is an advantage.</li><li>Previous experience in a similar role is an advantage.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally so you can savour this unforgettable moment just like our guests.</li><li>Employee Recognition Program.&nbsp;</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development.</li></ul>Schedule &amp; Hours &nbsp;<ul><li>Summer Seasonal Job - 5 working days per week, with 2 days off.&nbsp;</li><li>Schedule is changing every week according to business needs.</li></ul>If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!&nbsp;

Concierge Agent (Season 2026) REQ10363713

Employee Management:<ul><li>Lead, train, develop, and evaluate kitchen staff, including chefs and managers, to ensure compliance with Four Seasons’ cultural and core standards.</li><li>Participate in long-term strategic operational planning to achieve team goals and business objectives.</li></ul>Menu Development:<ul><li>Collaborate in menu planning and development, ensuring consistent quality and presentation of food through demonstration and production.</li><li>Work closely with Restaurant Chefs to stay aligned with current culinary trends and update menus accordingly.</li></ul>Cost Control:<ul><li>Manage labor and operating expenses through efficient scheduling, budget management, purchasing, and inventory control.</li><li>Oversee the preparation of monthly Menu Engineering Reports for the Food &amp; Beverage Division.</li></ul>Sanitation and Compliance:<ul><li>Ensure adherence to Four Seasons’ sanitation standards and local, state, and federal health regulations.</li><li>Maintain a clean, organized kitchen environment, focusing on safety and hygiene standards based on preferred partner e.g Ecosure, PWT etc.</li></ul>Quality Assurance:<ul><li>Implement systems to monitor and maintain consistent portion sizes and food quality.</li><li>Oversee food shipments, ensuring they meet established purchasing specifications.</li></ul>Communication and Coordination:<ul><li>Foster clear communication among kitchen staff, management, and other departments to ensure smooth operations.</li><li>Attend operational meetings to facilitate collaboration and coordination across departments.</li></ul>Standards and Conduct:<ul><li>Comply with Four Seasons Code of Conduct​</li></ul>Team Collaboration:<ul><li>Work harmoniously with colleagues and supervisors, contributing to a positive work environment.</li></ul>Executive Chef Support:<ul><li>In the absence of the Executive Chef, supervise the Stewarding Department and supports the Hygiene Manager in maintaining operational standards.</li></ul>Task Force Support:<ul><li>Provide support to other Four Seasons properties for openings or special assignments as needed.</li></ul>KNOWLEDGE AND SKILLS:<ul><li>Skills and Abilities:<ul><li>Strong knowledge of kitchen operations and Four Seasons’ cultural and core standards, policies, and procedures.</li><li>Proficiency with computer equipment and food &amp; beverage systems.</li><li>Ability to operate culinary production tools and equipment.</li><li>Fluent in English, both written and spoken.</li></ul></li><li>Supervision:<ul><li>Approx. 160 employees.</li></ul></li><li>Travel:<ul><li>Some travel may be required.</li></ul></li></ul>What we offer:&nbsp; •&nbsp;&nbsp; &nbsp;Competitive Salary, wages, and a comprehensive benefits package •&nbsp;&nbsp; &nbsp;Excellent Training and Development opportunities •&nbsp;&nbsp; &nbsp;Complimentary Accommodation at other Four Seasons Hotels and Resort •&nbsp;&nbsp; &nbsp;Complimentary Dry Cleaning for Employee Uniforms •&nbsp;&nbsp; &nbsp;Complimentary Employee Meals

Executive Sous Chef REQ10334098

Job Ads Restaurant Supervisor Greece, Catering / Food Service - Page 2

concierge agent (season 2026) req10363713

Four Seasons Athens Astir Palace

executive sous chef req10334098

Four Seasons Athens Astir Palace

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