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UNIC Athens, the University of Nicosia's academic and research base in Greece, combining internationally ranked teaching with state-of-the-art facilities, is seeking a Social Media Manager to join its team.The successful candidate will plan, produce, and optimise UNIC’s social media presence in Cyprus and Greece, and support other priority markets as needed, across priority platforms including Instagram, Facebook, YouTube, LinkedIn, X, TikTok, and emerging platforms. Engage prospective and current students, alumni, faculty and staff, research centres, corporate partners, schools, and regulators. Lead social media strategy, editorial planning, community management, and social listening for UNIC and selected EDEX units. Produce or commission original content, including short form video, manage influencer and ambassador programmes, and ensure accessibility, bilingual post copy and video subtitles in English and Greek, and compliance with GDPR and platform policies. The role operates at both strategic and hands-on levels.&nbsp;Responsibilities:Strategy and Planning:&nbsp;<ul><li>Develop and own the social media strategy aligned with UNIC’s brand, recruitment cycles, and research communications.</li><li>Maintain a rolling editorial calendar with bilingual copy, text, subtitles or captions, using accessibility-first practices.</li><li>Prioritise audiences by segment and market, applying channel fit and clear campaign objectives.</li><li>Social media channel management including Instagram, Facebook, TikTok, YouTube, LinkedIn, X, and emerging platforms.</li></ul>Measurement and Reporting:&nbsp;<ul><li>Deliver quarterly performance reports with insights, actions, and benchmarking.</li><li>Track funnel metrics from reach to conversion, including event registrations and translate performance into recommendations.</li></ul>&nbsp;Governance and Operations:&nbsp;<ul><li>Ensure adherence to platform advertising policies, GDPR, and University brand and editorial standards.</li><li>Manage vendor and creator contracts, scopes, and invoices in line with financial processes.</li></ul>&nbsp;Website:&nbsp;<ul><li>Update News and Events listings on the official websites.</li></ul>&nbsp;Other Responsibilities:&nbsp;<ul><li>Stay current with social media trends, tools, and best practices, and recommend tests where beneficial.</li><li>Perform miscellaneous duties as assigned.</li><li>Support colleagues in other marketing activities when needed</li></ul>&nbsp;Qualifications:Education:<ul><li>A Bachelor’s degree in Social Media, Marketing, Communications, or related field.</li><li>A Master’s degree in a relevant field is highly desirable.</li></ul>Experience:<ul><li>Minimum five years of relevant working experience managing multi-channel social media for a brand or institution.</li><li>Demonstrable track record of running a podcast/vodcast.</li><li>Demonstrable track record of effective management of Twitter/X accounts.&nbsp;</li></ul>Required Skills:&nbsp;<ul><li>Professional fluency in English and Greek, including copywriting</li><li>Critical thinking and problem-solving skills.</li><li>Highly developed analytical, technical, computer, oral and written communication skills, use high-level persuasion and negotiation skills.</li><li>Apply expert knowledge of social media concepts, practices and procedures of specialty field(s) to achieve objectives</li><li>Highly organised with the ability to effectively handle multiple priorities concurrently.</li><li>Experience running ambassador or influencer programmes and managing agencies.</li></ul>Tools and Platforms:&nbsp;<ul><li>Meta Business Suite, TikTok Ads Manager, LinkedIn Campaign Manager, YouTube Studio, X.</li><li>Social publishing and listening tools for example Hootsuite or Brandwatch.</li><li>Creative tools for lightweight editing and captioning, for example Canva.</li></ul>&nbsp;Personal Attributes:&nbsp;<ul><li>Strong organisational skills and attention to detail.</li><li>Ability to thrive in a team environment.</li><li>Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude.</li><li>Ability to multi-task and prioritise in a fast-paced and dynamic work environment.</li><li>Strong time management skills and discipline, consistently delivering high-quality work within strict deadlines.</li><li>Ability to work effectively and maintain productivity both in-office and remotely, adapting seamlessly to different work settings</li></ul>

Social Media Manager - UNIC Athens

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today! Customer Care Specialist-Turkish/English Bilingual What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist. Responsibilities: <ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer's interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul> Role Requirements: <ul><li>Must be bilingual in Turkish (C2/Native) and English (B2/C1) speaking and writing</li><li>Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions</li><li>Great communication skills, written and orally</li></ul> <ul><li>Demonstrate strong abilities to work independently and as a remote team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>

Job Ads Research And Development Specialist Greece, Media / Social Media

social media manager - unic athens

University of Nicosia

content moderation - bilingual turkishenglish

TaskUs

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