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As an IT Solution Architect you will be responsible for designing and implementing technology solutions to meet specific business needs.Main tasks:<ul><li>Meet with stakeholders to understand their business requirements and translate them into technical specifications.</li><li>Create architectural designs and blueprints for IT solutions, considering factors like scalability, security, performance, availability and cost-effectiveness.</li><li>Research and evaluate new technologies, frameworks, and tools to determine their suitability for the organization's needs.</li><li>Work closely with other members of the IT team, including developers, engineers, and project managers, to ensure that the solution aligns with overall objectives and standards.</li><li>Document architectural decisions, design patterns, and technical specifications for reference and future maintenance.</li><li>Communicate technical concepts and solutions effectively to non-technical stakeholders, including clients and business executives, to assist the business in meeting their business objectives including technology transformation and changes to service, process and/or operating models</li><li>Stay updated on industry trends, best practices, and emerging technologies relevant to the field of IT architecture.</li><li>Work with external vendors and service providers to integrate third-party solutions into the overall architecture.</li><li>Analyze the performance and design of deployed solutions and make recommendations for optimizations or improvements as needed.</li><li>Provide guidance, mentorship, and training to junior architects and other team members to help them develop their skills and expertise.</li></ul>&nbsp;Required qualifications:<ul><li>Bachelor’s degree in the field of Information Technology</li><li>Experience in similar presales position or in Senior IT engineer role</li><li>Excellent knowledge and experience in designing and integrating IT solutions (Infrastructure Modernization, HCI, Virtualization, Data Protection, CyberResilience, Disaster Recovery Cloud migrations / Hybrid implementation on Azure etc)</li><li>Excellent knowledge of English (both written &amp; spoken)</li></ul>&nbsp;Preferred qualifications:<ul><li>Experience in response to public and private sector tenders</li><li>Experience in implementation or PoCs of similar integration solutions</li><li>Experience in Hybrid/Cloud solutions (Azure or AWS)</li><li>Relevant vendor certifications</li></ul>&nbsp;You are the right candidate if you possess the following core competencies:<ul><li>Excellent communication skills</li><li>Good Presentation skills</li><li>Decision making skills</li><li>Analytical thinking</li><li>Teamwork</li></ul>&nbsp;Our company offers<ul><li>Excellent working environment</li><li>Excellent career and development opportunities</li><li>Ongoing training</li><li>Private health insurance scheme</li></ul>

IT Solutions Architect

As a Network Engineer, you will be placed in the Network Services team of the IT Infrastructure &amp; Operations Division of Alpha Bank, being responsible for the maintenance and support of the network systems and infrastructure. He/She will monitor the performance and availability of the network and will perform capacity planning, while analyzing network trendsThe job holder should be self-motivated, with strong problem-solving, analytical and communication skills. He/She should possess the ability to prioritize, meet deadlines, perform under pressure and work both independently and in a team environment.What you will be doing&nbsp;<ul><li>Configure and manage network equipment.</li><li>Configure and manage network surveillance applications.</li><li>Performe network supervision.</li><li>Draft technical specifications (in collaboration with business representatives, IT application administrators and Project Managers).</li><li>Evaluate vendor solutions.</li><li>Performe maintenance on the systems’ hardware and software as well as on the related infrastructure.</li></ul>&nbsp; What you need to have&nbsp;<ul><li>A Bachelor’s degree in Computer Science, Computer Networking, Engineering, Mathematics or in any other related discipline.</li><li>Excellent knowledge of network communication protocols (IP, TCP, UDP, IPsec).</li><li>Knowledge of routing and switching network protocols (BGP, OSPF, STP, etc.).</li><li>Knowledge of network security processes.</li><li>Knowledge of Wi-Fi networks.</li><li>Up to three (3) years of working experience in the implementation and management of data-voice networks.</li><li>A certification in the corresponding technologies and especially in CISCO equipment (CCNA, CCNP)will be considered an asset.</li><li>Experience with and knowledge of implementations in IP telephony is desirable.</li><li>Experience with Network Load Balancing and Higher-Level Protocols (http, https, etc.) is desirable.</li><li>Experience with the operation of Network Management Systems is desirable.</li><li>Experience with Data Center Networking will be considered an asset.</li><li>Experience in managing video conferencing infrastructure is desirable.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Network Engineer

We are looking for a Property &amp; Facilities Manager to join our dynamic team based in Kifisia!Job Responsibilities:<ul><li>Organize and maintain a complete record of the Group’s facilities (head offices, rental/sales branches, warehouses, etc.).</li><li>Oversee urban planning and zoning compliance of facilities with applicable regulations, in cooperation with external consultants.</li><li>Supervise and ensure that facilities comply with all required operating licenses, in cooperation with external partners.</li><li>Obtain quotations from suppliers/partners and manage related contracts.</li><li>Assign projects to external contractors and monitor their execution.</li><li>Monitor and supervise the operation of building systems.</li><li>Implement and monitor Health, Safety &amp; Environment (HSE) policies.</li><li>Supervise and coordinate preventive maintenance programs.</li><li>Conduct regular facility inspections.</li><li>Participate in the real estate valuation team.</li></ul>Job Requirements:The job holder needs to meet the following qualifications:<ul><li>Bachelor’s degree in Civil Engineering, Architecture, or Mechanical/Electrical Engineering (University/Technical Institute).</li><li>3–5 years of professional experience either in a property/facility management company (with emphasis on hard services/renovations), as a construction coordinator in a construction company, or in a similar in-house role within another organization.</li><li>Excellent organizational and planning skills (especially in MS Excel).</li><li>Project management skills.</li><li>Proactive personality with a hands-on approach and willingness to learn.</li><li>Ability to work on-site and travel for business purposes within Greece.</li><li>Willingness to assume increased responsibilities in the future.</li></ul>What We Offer:💰 Competitive compensation package aligned with market standards 🏃‍♀️ Access to on-site wellness facilities, including gym and Pilates classes at our headquarters 🍝🍔 In-house dining options with themed culinary experiences 🛍️ Exclusive access to a corporate benefits platform with special discounts for our employees 🛡️ Comprehensive private health insurance coverage 📈 Pension plan (subject to role and level), supporting long-term financial planning🏓 Participation in corporate sports activities 🚀 A dynamic, fast-paced work environment that fosters continuous learning and professional growth✨ We are seeking motivated individuals who excel in a structured, collaborative environment and are eager to develop their skills within a leading organization.📩 Apply now to join our team and grow your career with us.

Property & Facilities Supervisor - Kifisia

As an Integration and Group Initiatives Senior Specialist you will be supporting the implementation of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives.What you will be doing<ul><li>Contribute to the execution of Alpha Bank’s most critical strategic partnerships, acquisitions, and complex cross-functional initiatives, ensuring alignment with the organization’s strategic priorities and long-term value objectives.</li><li>Support the development and validation of business cases by defining key objectives, financial and non-financial value drivers, and cost-benefit analysis methodologies.</li><li>Support collaboration between different business areas by coordinating priorities and fostering stakeholder engagement.</li><li>Serve as a point of contact with relevant external partners to support the progress of key initiatives.</li><li>Monitor performance against key indicators, ensuring sustained focus on intended business outcomes beyond initiative delivery.</li><li>Oversee progress of initiatives, identify potential issues and opportunities and propose interventions.</li><li>Prepare progress reports and presentations for the ExCo and other Committees.&nbsp;</li><li>Work closely with other Business Areas to assist maturing business requirements and prioritize initiatives with the related BAs across the Bank to maximize extracted value.</li></ul>What you need to have<ul><li>A Bachelor’s degree</li><li>A Master’s degree in Business Administration or other related field (preferred)</li><li>At least three (3) years of working experience in &nbsp;top-tier strategy consulting firms, or internal consulting units of top-tier companies</li><li>Experience in Project Management, Business Development, Planning and Budgeting</li><li>Strong analytical and structured problem-solving skills</li><li>Comfortable in working in a fast-paced environment with multiple priorities and deliverables</li><li>Fluent in English&nbsp;</li></ul>What we offer &nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Integration and Business Initiatives Senior Specialist

he role in more details:<ul><li>Analyze current business processes and systems to identify improvement opportunities and propose optimized solutions.</li><li>Translates business needs into technical specifications and prepares supporting documentation such as data models and process flows.</li><li>Assesses and recommends technology solutions based on cost-benefit analysis and alignment best practices.</li><li>Collaborates with business stakeholders to gather and document clear, detailed requirements aligned with strategic goals.</li><li>Support the gathering, structuring, and documentation of functional and business requirements.</li><li>Assist in or lead the creation of process maps, business workflows, and user journeys.</li><li>Collaborate with cross-functional teams including developers, designers, testers, and other analysts.</li><li>Supports end-to-end project management, ensuring timely and successful delivery in collaboration with cross-functional teams.</li><li>Ensure professionalism, quality, and accuracy in all analysis outputs.</li><li>Contribute to a collaborative and ethical work environment.</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>BSc/BA in Business, Finance, Accounting, IT, or a related field.</li><li>2-3 years of experience in a relevant position.</li><li>Fluent in both Greek and English language.</li><li>Advanced user of MS Office Suite (Visio, PowerPoint, Excel, Word etc.)</li><li>Proven hands-on experience with ETL and data visualization tools (Alteryx, Power BI or Tableau).</li><li>Strong interpersonal and communication skills.</li><li>Effective time management and organizational abilities.</li><li>Team-oriented mindset and collaborative working style.</li><li>High level of professionalism and work ethic.</li><li>Work effectively both independently and as part of a team.</li><li>Strong problem-solving skills and attention to detail.</li><li>Military Obligations completed</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Business Analyst – Fintech Transformation

The Institute Support Officer plays a critical role in ensuring the effective operation and continuous growth of the Institute of ACS Athens. The position supports the Institute’s mission by coordinating activities, facilitating stakeholder engagement, and maintaining efficient administrative and operational processes.This role provides comprehensive support across Institute programs, oversees day-to-day operations, and contributes to initiatives that foster innovation, research, and collaboration. The Institute Support Officer also supports project organization, communication flow, and partnership development to enhance the Institute’s overall impact.Key Responsibilities<ul><li>Serve as Administrative Assistant to the Dean of the Institute, ensuring the efficient execution of administrative responsibilities across all programs and activities.</li><li>Maintain records and document processes within the Innovation Lab for internal use and assessment.</li><li>Coordinate and facilitate collaboration among diverse stakeholders involved in Institute projects and programs, ensuring clear communication and smooth implementation.</li><li>Oversee daily operations of the Innovation Lab, ensuring alignment with established protocols and standards.</li><li>Manage resources within the Innovation Lab, including equipment, supplies, and materials required for projects and experiments.</li><li>Support the coordination and continuous enhancement of Innovation Lab initiatives.</li></ul>Qualifications<ul><li>Bachelor’s or Master’s degree in a relevant field (e.g., education, technology, or innovation management).</li><li>Demonstrated creativity and comfort with technology.</li><li>Proven experience in coordinating and facilitating innovation or educational programs.</li><li>Strong organizational, research, and project management skills.</li><li>Excellent communication skills in both Greek and English, including the ability to clearly communicate the lab’s mission and impact.</li><li>Strong interpersonal skills to effectively engage with diverse stakeholders in both languages.</li><li>Effective problem-solving skills with the ability to address challenges as they arise.</li></ul>Preferred Skills<ul><li>Strong project coordination and administrative management skills, including scheduling, document management, record keeping, and program support.</li><li>Proficiency in digital and administrative tools for data management, documentation, and communication coordination.</li><li>Familiarity with Innovation Lab operations and protocols, including resource organization, equipment tracking, and adherence to safety and operational standards.</li></ul>Why Join ACS Athens?At ACS Athens, we are committed to excellence in education, student-centered innovation, and global leadership. If you are a forward-thinking educational leader ready to drive transformational change, we invite you to apply!Position Type:Full-TimeJob Requirements<ul><li>Citizenship, residency or work visa required</li></ul>

Institute Support Officer

As a Solutions Business Analyst, you’ll be at the heart of delivering strategic retail initiatives. You’ll gather, analyze and translate business requirements, coordinate cross-functional teams, and ensure seamless execution aligned with our commercial roadmap. Acting as the bridge between business and technical stakeholders, you’ll provide clarity and validate that every outcome meets both business goals and technical standards.&nbsp;Your day to day will include:<ul><li>Collaborating with commercial and technical teams to collect and analyze business specifications to translate them into technical or operational requirements.</li><li>Gathering and evaluating ideas for new initiatives, supporting early-stage viability assessments.</li><li>Supporting feasibility studies for new features/products, assessing impact, opportunities, and risks.</li><li>Defining project scope, overseeing activities, and ensuring stakeholder approval of all deliverables for the assigned projects.</li><li>Planning and executing User Acceptance Testing (UAT) to ensure readiness before production release.</li><li>Monitoring market trends and suggesting digital/ phygital experience enhancements to boost customer satisfaction and engagement.</li><li>Facilitating collaboration across project teams by aligning stakeholders, clarifying issues, and resolving conflicts for the assigned projects.</li><li>Acting as the SPOC for the rest company for the assigned projects.</li></ul>&nbsp;What you need to succeed:• &nbsp; &nbsp;4+ years of proven working experience in analyzing &amp; managing large-scale complex projects&nbsp; • &nbsp; &nbsp;Bachelor's degree in Information Systems, Business Administration or other related fields; master’s degree will be considered an asset&nbsp; • &nbsp; &nbsp;Proven experience in business analysis within a corporate environment&nbsp; • &nbsp; &nbsp;Strong analytical and problem-solving skills • &nbsp; &nbsp;Good knowledge of project management principles &amp; business analysis methodologies • &nbsp; &nbsp;Solid communication skills that allow effective communication with a diverse group of people • &nbsp; &nbsp;Good knowledge of the assigned gaming products will be considered an asset • &nbsp; &nbsp;Proficiency in MS Office and MS Project&nbsp; • &nbsp; &nbsp;Excellent command of the English language (written and oral)&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Solutions Business Analyst (3617)

We are seeking a Salesforce Commerce Architect to join our client's digital transformation initiative.The architect will be responsible for designing and implementing scalable Salesforce Commerce Cloud solutions that drive business growth and enhance customer experience.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Design and implement scalable Salesforce Commerce Cloud solutions</li><li>Provide technical leadership throughout the project lifecycle</li><li>Create architecture documentation and implementation roadmaps</li><li>Lead integration efforts with third-party systems and platforms</li><li>Guide development teams on best practices and standards</li><li>Manage technical risks and provide mitigation strategies</li><li>Collaborate with stakeholders to translate business needs into technical solutions</li><li>Perfect understanding of Salesforce B2B commerce capabilities</li></ul>Requirements<ul><li>3+ years of experience as a Salesforce Commerce Cloud Architect</li><li>Strong technical knowledge of SFCC architecture, data models and APIs</li><li>Experience with B2B commerce implementations (B2C would be advantage)</li><li>Integration expertise with payment gateways, ERPs and other enterprise systems</li><li>Project management skills with the ability to lead technical workstreams</li><li>Excellent communication and stakeholder management abilities</li><li>English proficiency at B2+ level or higher</li><li>German language proficiency</li></ul>Nice to have<ul><li>Salesforce Commerce Cloud certification</li><li>Experience in pharmaceutical or regulated industries</li><li>Knowledge of agile development methodologies</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Salesforce Commerce Architect

We are looking for a Senior Data Engineer to join our Data Management Team, based in Athens, Greece.In this role, you will contribute to the design, development, and evolution of the organization’s next-generation data platform, working within a Microsoft Azure Cloud environment.You will actively participate across the full project lifecycle — from business requirements gathering and solution design to development, testing, and production rollout — ensuring scalable, reliable, and high-performing data solutions.&nbsp;Your role will encompass:<ul><li>Participate in technical workshops with Data Architects to review and validate proposed data solutions.</li><li>Design, build, test, and optimize ETL processes in alignment with defined data architectures.</li><li>Provide technical guidance within the Data Engineering team and mentor junior Data Engineers.</li><li>Collaborate with Project Managers and Business Analysts to translate business requirements into scalable data solutions.</li><li>Contribute to task estimation and resource planning for new business demands.</li><li>Maintain and enhance reporting schemas and internal SQL-based data warehouse systems.</li><li>Define and promote best practices, standards, and optimization techniques to enhance the Corporate Data Warehouse.</li><li>Monitor and support daily Data Warehouse flows and data pipelines to ensure stability and performance.</li></ul>&nbsp;What you bring to the role:<ul><li>BSc or MSc degree in Computer Science, Mathematics, Statistics, or a related technical field.</li><li>+5 years of experience in Data Engineering, Business Intelligence, or a related role.</li><li>Strong knowledge of data warehousing concepts (ETL, staging/target areas, OLAP, dimensional modeling, data marts).</li><li>Experience with Azure Data Factory and Databricks will be considered an asset.</li><li>Experience with Azure Synapse Analytics or Azure Dedicated SQL Pool will be considered an asset.</li><li>Familiarity with Big Data concepts and NoSQL databases (e.g., Azure Cosmos DB, MongoDB) will be considered a plus.</li><li>Experience with source control tools, code repositories, versioning practices, and branch development.</li><li>Proficiency in English (written and spoken).</li><li>Previous experience in DWH/BI projects, ideally within the energy, metals, or retail sectors, will be considered a plus.</li></ul>&nbsp;Value-Based Behaviors:<ul><li>People &amp; Personal Growth</li><li>Results Orientation &amp; Safety Excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective Communication</li><li>Flexibility &amp; Adaptability</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan</li><li>Pension Plan</li></ul>&nbsp;

Senior Data Engineer

Plan, manage, and oversee the full lifecycle of tender processes (RFI, RFQ, RFP), and develop tender strategies aligned with procurement and organizational objectives.Prepare, review, and issue tender documentation including technical specifications, evaluation criteria, and contractual terms, ensuring all tender procedures follow internal governance, procurement policies, and applicable regulations.Manage communication with contractors and suppliers throughout the tender process, organize contractor/ supplier briefings, clarification meetings, and site visits when required, and maintain transparency and fairness during contractor/ supplier engagement.Coordinate bid evaluation committees and ensure evaluation methodologies are applied consistently, and support cross-functional teams in assessing commercial, technical, and financial aspects of proposals.Prepare evaluation reports, recommendations, and approval documentation for tender awards, and work closely with internal departments to define requirements and evaluation criteria, ensuring tendering processes comply with internal procurement policies, audit requirements, and applicable legislation.Maintain proper documentation and audit trails for all tender activities, identify and mitigate risks related to procurement and supplier selection, continuously improve tendering processes, templates, and documentation, promote best practices and standardization within procurement activities, track and report key procurement and tender performance metrics, and provide insights on supplier competitiveness, tender cycle times, and cost optimization opportunities.What will you bring?Bachelor’s degree in Engineering, Business Administration, or related field, with 5–8+ years of experience in procurement, sourcing, or tender management, and demonstrated experience managing complex or high-value tender processes.Experience working in structured procurement environments with governance and compliance requirements, and strong knowledge of procurement and tendering procedures.Excellent project management and organizational skills, with strong analytical and commercial evaluation capability.Effective stakeholder management and communication skills, with high attention to detail and commitment to compliance and transparency.Negotiation and supplier management skills.Ability to manage multiple tenders simultaneously under tight deadlines, fluent English required; Greek/ Spanish preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Tenders Manager

This role is responsible for managing warehouse operations, in line with Bic standard procedures and Key Performance Indicators objectives, in collaboration with outsourced service providers(carriers) within the scope of Greek distribution and export to Cyprus.&nbsp;&nbsp;In this role you will:<ul><li>Lead all warehouse operations, maintenance &amp; improvements.</li><li>With strong knowledge of WMS operations &amp; O365.</li><li>Manage &amp; coordinate a team of 8 people (+2 temporary in high season).</li><li>Be key contact for all warehouse operations to all stakeholders: Demand Planning, OTC, Accounting and commercial team.</li><li>Secure all BIC safety regulations are properly respected.</li><li>Accountable for on-time stock integration and order preparation.</li><li>Manage a team of 8 as a core team and 2 or more temporary workers in high season needs.</li><li>Responsible for reporting and monitoring warehouse performance, claims and respecting all department targets.</li><li>Lead Continuous Improvement in warehouse operations targeting productivity and OTIF improvement.</li><li>Ensure high stock accuracy levels and close follow-up of any product shortages after order preparation.</li><li>Ensure on-time stock integration of all inbound operations and close follow-up of any shortages. Raising claims in case of stock discrepancies.</li><li>Supervise inventory levels between JDE &amp; WMS and launch any investigation if any differences arise.</li><li>Anticipate organize and prepare team &amp; operations for Greece main Seasonality – BTS &amp; Pantyhose</li><li>Ensure tidiness in the warehouse and maintain all infrastructure, forklifts and equipment.</li><li>Optimize picking paths, evaluate and improve picking process and order preparation.</li><li>Ensure all health &amp; safety instructions and organization directions are respected during operation.</li><li>Ensure ADR procedures are properly respected.</li><li>Organize and participate in mid-year and end-year stock takes.</li><li>Keep regular communication of all team members under responsibility.</li><li>Evaluate team members and proceed with continuous training regarding quality, quantity and health &amp; safety instructions.</li></ul>&nbsp;What you'll bring to BIC:<ul><li>Bachelor’s degree</li><li>Experience and knowledge with WH operations</li><li>Team management experience (10+ people), able to create team dynamics</li><li>Communication skills and ability to collaborate with other departments</li><li>Time management and prioritization capabilities</li><li>English – Advanced level</li><li>Project management experience is preferred</li><li>Critical thinking and problem-solving skills</li><li>Office 365, Excel, Power BI, WMS system experience is preferred</li></ul>

Warehouse Supervisor

As a Senior Demand Planner, your role is to define and manage in collaboration with Supply Chain Manager the projects to achieve Supply Chain Excellence. You will play a crucial role in managing and coordinating various aspects of division’s supply chain operations and projects. This role involves analyzing the supply chain processes, identifying areas for improvement, and implementing strategies to optimize efficiency and effectiveness. You will be responsible to:&nbsp;<ul><li>Drive Process Optimization: You will analyze supply chain operations to identify opportunities for improvement, streamline processes, and reduce costs, ensuring a constant drive for efficiency.</li><li>Lead Strategic Projects: You'll run cross-functional projects aimed at simplification, design solutions, and manage their implementation from start to finish.</li><li>Analyze &amp; Report on Performance: You will define, challenge, and monitor key performance indicators (KPIs), produce monthly activity reports, and coordinate the forecast validation flow to provide clear insights.</li><li>Foster Collaboration: You will act as a central point of contact, participating in cross-functional meetings and working closely with business stakeholders to ensure solutions align with business needs.</li></ul> Who We Are Looking ForWe are seeking a proactive and analytical individual with a hands-on approach and a talent for managing complexity. You have a strong business-oriented mindset and a curiosity that drives you to find innovative solutions. Your ability to connect with people at all levels helps you turn analysis into action. You're a great match if you have:<ul><li>Strong Project Management skills to steer initiatives towards success.</li><li>Excellent Stakeholder Management abilities to collaborate across functions.</li><li>Advanced Analytical Skills to turn data into actionable insights.</li><li>A solid understanding of Supply Chain Management principles, with proven experience of 5+ years.</li><li>A creative and effective Problem-Solving mindset.</li><li>A degree in Supply Chain, Engineering, Business, or a related field.</li><li>Proficiency in Greek and English, advanced Excel skills, and experience with SAP.</li></ul>What’s In It For You<ul><li>A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)</li><li>Upskilling Never Sleeps. Every project, training, and challenge pushes you to upskill and adapt, where you’re surrounded by people with a growth mindset and agility.</li><li>Fast Paced Innovation. Bold innovation is at the core of our business, for consumers and across all métiers.</li><li>A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference.</li></ul>

Senior Demand Planner , Consumer Products Division 233985

Intellectica is recruiting a Bids &amp; Proposal Engineer on behalf of its client, a leading provider of engineering solutions for subsea cable installation and offshore energy infrastructure. With a strong focus on technical excellence and reliable project delivery, the company is expanding its team to support a growing portfolio of international projects. Based in Attiki, Greece, the role reports to the to the Operations Manager of the Offshore &amp; Marine Construction Division and will be responsible for the end‑to‑end preparation, coordination and delivery of high‑quality technical and techno‑commercial proposals.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Leading the end‑to‑end preparation of technical and techno‑commercial bids, ensuring proposals are complete, compliant and aligned with client tender requirements and specifications</li><li>Reviewing and interpreting client documentation (RFQs, ITTs, technical specifications) to define the scope, key assumptions and overall bid strategy</li><li>Developing the technical value proposition, including installation methodologies, execution concepts, method statements and clear technical narratives for offshore and subsea works</li><li>Coordinating internal and external inputs, collaborating with engineering, project management, operations, subcontractors and suppliers to consolidate technical and commercial data into cohesive bid packages</li><li>Supporting cost estimation by providing accurate technical input, engineering assumptions and resource requirements to enable precise pricing</li><li>Preparing project schedules and resource plans to demonstrate realistic execution timelines</li><li>Maintaining and enhancing the bid documentation library, ensuring templates, methodologies, reference content and historical data remain updated and reusable</li><li>Participating in internal bid reviews and risk assessments, contributing to risk identification and proposing mitigation measures</li><li>Managing post‑submission clarifications and technical discussions with clients in close cooperation with tendering and commercial teams</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s Degree in Engineering, or a related field</li><li>Professional experience in offshore, subsea or marine projects, ideally within installation engineering, project engineering, marine operations or similar technical roles</li><li>Exposure to tendering / bidding / proposal preparation for technical projects (energy, marine, subsea, infrastructure)</li><li>Proven technical writing skills, with the ability to produce clear, structured and concise technical documentation</li><li>Good understanding or interest in installation methodologies, vessel operations and subsea execution concepts</li><li>Confident user of MS Office (Excel, PowerPoint); familiarity with planning tools (e.g. MS Project) is a plus</li><li>Willingness to travel occasionally for project meetings, site visits or discussions with clients and subcontractors</li><li>Excellent command of Greek and English (spoken and written)</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Analytical and structured thinking</li><li>Clear and confident communicator</li><li>Strong organizational skills</li><li>Collaborative and team-focused mindset</li><li>Reliable under deadlines</li><li>Adaptable and proactive problem-solving</li></ul>

Bids & Proposal Engineer

The&nbsp;Solution Designer&nbsp;will be joining the software development team of Risk Management Domain of Alpha Bank IT Digital Services &amp; Data Analytics Division. You will be responsible for designing and overseeing the implementation of software solutions that meet the business requirements in areas such as Risk Management, Capital Management, MIS, ALM etc.&nbsp;You will work closely with cross functional IT teams and stakeholders to define architecture, guide development teams &amp; vendors, and ensure the successful delivery of projects. What you will be doing&nbsp;<ul><li>Collaborate with cross functional teams to understand their business objectives and technical requirements.</li><li>Understand and review the business and application requirements and define the solution requirements, ensuring they are consistent with the Bank’s IT strategy and practices.</li><li>Create High-Level technical solution design and produce relevant documentation.</li><li>Coordinate and consolidate High-Level Estimations, based on the high-level business requirements.</li><li>Participate in projects estimation and planning, providing technical input and helping the team set realistic goals and timelines.</li><li>Collaborate with Project Manager to create project milestone planning.</li><li>Cooperate with software engineers, data engineers, system engineers, and business analysts to implement effective and efficient software or data management solutions applying DevOps methods and iterative delivery.</li><li>Assess the impact of changes and enhancements on the existing architecture.</li><li> </li></ul> What you need to have&nbsp;<ul><li>BSc in Computer Science, Information Systems, Engineering, or any other related discipline.</li><li>Understanding of software engineering principles and best practices for building modular and maintainable systems.</li><li>Experience in designing scalable and resilient systems that meet performance, security, and reliability requirements.</li><li>Experience in DevOps and Agile methods and practices, familiarity with data modelling techniques, database design, optimization, and query tuning.</li><li>Familiarity with one or more RDBMS like Microsoft SQL Server, Oracle, PostgreSQL.</li><li>Familiarity with architectural patterns like SOA (Service-Oriented Architecture), microservices design patterns, message brokers (e.g., Apache Kafka) and integration frameworks (e.g., Apache Camel).</li><li>Prior experience in a banking environment will be considered an asset.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Solution Architect

Are you ready to take ownership of cybersecurity in a complex, international environment? We are seeking a Cyber Security Officer to lead security initiatives, manage incidents, and strengthen the cyber resilience across the organization. If you are passionate about cybersecurity, compliance, and incident response, and you want to grow your career within an international organization, then we are waiting for your application for this “Cyber Security Officer” role!Department:ITProject Location(s):Thessaloniki - HybridEducation:BSc / MSc Computer Science, Engineering, MIS, Business with Technology ManagementYou are responsible for<ul><li>Enforce cybersecurity policies and standards across operations</li><li>Ensure compliance with global standards and frameworks (e.g. GDPR, cyber insurance requirements, industry best practices)</li><li>Lead incident response, threat mitigation, and vulnerability management programs</li><li>Conduct cybersecurity risk assessments, penetration testing and security reviews</li><li>Coordinate with Corporate IT, Legal, and external vendors during security incidents</li><li>Lead security awareness training and monitor compliance</li><li>Report on cybersecurity posture and risks to executive leadership</li><li>Oversee cybersecurity tools and platforms such as firewalls, antimalware, and email protection systems</li><li>Manage and coordinate external cybersecurity service providers and partners</li><li>Lead security awareness programs and monitor organizational compliance</li><li>Track, document and report incident details, actions, and risks</li><li>Prepare cybersecurity risk and posture reports for executive leadership</li><li>Support coordination and communication during incident response activities</li></ul>Your Education &amp; Qualifications are<ul><li>BSc / MSc in Computer Science, Engineering, MIS, Business with Technology Management or related field</li><li>Certified Information Systems Security Professional (CISSP)</li><li>Project management certification is desirable</li><li>Min 2-3 years work experience and some supervisory experience, or cybersecurity or related IT fields (computer, network and telecommunications systems), in the management of complex technology projects and related teams</li><li>Hands-on experience in IT hardware and software deployment, configuration, commissioning, administration and management</li></ul>You are a professional with<ul><li>Good organizational skills</li><li>Excellent analytical, problem solving and prioritization skills</li><li>Great IT skills and in depth knowledge combined with a good understanding of business concepts, principles and operations</li><li>Understanding of complex information and requirements</li><li>Effective verbal, presentation, listening and written communications skills</li><li>Ability to explain complex systems in simple terms</li><li>Proven ability to work under pressure and meet tight deadlines</li></ul>The company offers<ul><li>Highly competitive fixed salary</li><li>Extra Benefits according to Compensation and Benefits company’s plan</li><li>International, collaborative, and friendly working environment</li><li>Career development and growth opportunities within a global industry leader</li></ul>

Cyber Security Officer

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

H Hotels Collection | Social Media CoordinatorReporting directly to the Group Marketing Manager, the Social Media Coordinator will oversee and coordinate the social media presence of all hotels within the portfolio, as well as the corporate account. Acting as the key liaison between the company and the external digital agency, this role ensures that content, communication and collaborations align with the overall brand strategy and business objectives.Key responsibilities:<ul><li>&nbsp;Managing and overseeing all social media platforms (Facebook, Instagram, LinkedIn, TikTok, Pinterest, YouTube, etc.) for all hotels and&nbsp;&nbsp;the corporate brand</li><li>&nbsp;Reviewing, monitoring and providing structured feedback on the monthly content calendars prepared by the agency</li><li>&nbsp;Liaising on a weekly basis with the digital agency to guide calendar creation, align on trends and optimize performance</li><li>&nbsp;Ensuring brand consistency and high-quality storytelling across all digital channels</li><li>Visiting hotels to capture supporting photo and video content for social media use</li><li>&nbsp;Creating trend-driven video content (Reels, TikToks and short-form videos) aligned with platform dynamics</li><li>Organizing and coordinating content productions, including planning, scheduling and on-site supervision</li><li>Travelling when required to the Athens property or abroad for content creation and collaborations</li><li>&nbsp;Managing daily community engagement by responding to messages, comments and inquiries in a timely and professional manner</li><li>Actively interacting with followers to strengthen brand loyalty and online presence</li><li>Coordinating co-marketing activities, preparing clear briefs for partners and monitoring agreement fulfilment</li><li>&nbsp;Identifying, approaching and evaluating influencers, content creators and media partners</li><li>Coordinating hosting experiences to increase brand exposure and publicity</li><li>Preparing compelling monthly and campaign-based performance reports, tracking KPIs and proposing optimization actions</li><li>Supporting the wider marketing team by assisting with projects or tasks as needed to ensure smooth workflow and collaboration</li></ul>Skills and Experience:<ul><li>&nbsp;Proven experience in social media management, preferably in hospitality, travel or lifestyle</li><li>&nbsp;Fluency in English (written and spoken)</li><li>Strong organizational and project management skills</li><li>Creativity, analytical thinking and the ability to manage multiple brands</li><li>Experience with video content creation and editing tools is a plus</li><li>Team player who works closely with the wider marketing team</li><li>Thrives in a dynamic, fast-paced environment</li></ul>In the context of the above position, the company offers:<ul><li>Competitive compensation package</li><li>&nbsp;Housing (out of the area residents).</li><li>Professional development opportunities in an ever-growing Group</li><li>Continuous training in line with the company’s standards &amp; dynamic development</li><li>Positive and supportive working environment in an organization that respects its people, the environment and local communities.</li></ul>For all applications and information submitted, absolute confidentiality will be maintained.H Hotels Collection - Unique hotels in Rhodes

Social Media Coordinator

Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Senior Sales Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll<ul><li>Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects</li><li>Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.</li><li>Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed</li><li>Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes</li><li>Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy</li></ul>What You Bring to the Role<ul><li>Associate degree, technical school, or equivalent work experience</li><li>Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others</li><li>Utilize time management skills and manage priority tasks</li><li>Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks</li><li>Customer-focused mindset</li><li>Comfortable with computer systems</li></ul>What You Can Expect&nbsp;<ul><li>Leaders who are supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li>And yes... a competitive compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</li><li>Visit https://mybenefits.ttec.com/?manual for more information.</li></ul>

Team Lead, Sales Service Delivery - Temporary

We&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;Senior&nbsp;Business&nbsp;Analyst&nbsp;to&nbsp;design&nbsp;and&nbsp;deliver&nbsp;business&nbsp;workflows&nbsp;and&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;low-code&nbsp;platform.&nbsp;You&nbsp;will&nbsp;work&nbsp;on&nbsp;large-scale&nbsp;enterprise&nbsp;systems&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;cross-functional&nbsp;teams&nbsp;in&nbsp;an&nbsp;Agile&nbsp;(Scrum-based)&nbsp;environment.You&nbsp;will&nbsp;work&nbsp;closely&nbsp;with&nbsp;Product&nbsp;Owners,&nbsp;developers,&nbsp;and&nbsp;client&nbsp;stakeholders&nbsp;to&nbsp;understand&nbsp;business&nbsp;needs,&nbsp;define&nbsp;requirements,&nbsp;and&nbsp;support&nbsp;solution&nbsp;delivery&nbsp;from&nbsp;design&nbsp;to&nbsp;validation.Key&nbsp;Responsibilities:<ul><li>Analyze&nbsp;business&nbsp;needs&nbsp;and&nbsp;translate&nbsp;them&nbsp;into&nbsp;clear&nbsp;functional&nbsp;requirements.</li><li>Design&nbsp;and&nbsp;model&nbsp;business&nbsp;processes&nbsp;and&nbsp;workflows&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Configure&nbsp;and&nbsp;test&nbsp;business&nbsp;rules&nbsp;using&nbsp;a&nbsp;BRMS&nbsp;platform.</li><li>Collaborate&nbsp;with&nbsp;Product&nbsp;Owners&nbsp;and&nbsp;stakeholders&nbsp;to&nbsp;refine&nbsp;backlog&nbsp;items&nbsp;and&nbsp;define&nbsp;acceptance&nbsp;criteria.</li><li>Support&nbsp;solution&nbsp;design&nbsp;and&nbsp;contribute&nbsp;to&nbsp;system&nbsp;improvements.</li><li>Work&nbsp;closely&nbsp;with&nbsp;development&nbsp;teams&nbsp;throughout&nbsp;implementation&nbsp;and&nbsp;testing.</li><li>Participate&nbsp;in&nbsp;Agile&nbsp;ceremonies&nbsp;(planning,&nbsp;reviews,&nbsp;retrospectives).</li><li>Support&nbsp;continuous&nbsp;improvement&nbsp;of&nbsp;processes&nbsp;and&nbsp;delivery&nbsp;practices.</li></ul>Requirements:<ul><li>Strong&nbsp;experience&nbsp;in&nbsp;business&nbsp;analysis&nbsp;within&nbsp;enterprise&nbsp;software&nbsp;environments.</li><li>Experience&nbsp;in&nbsp;formal&nbsp;requirements&nbsp;authoring&nbsp;(BRD,&nbsp;FRD,&nbsp;functional&nbsp;specifications,&nbsp;user&nbsp;stories).</li><li>Practical&nbsp;experience&nbsp;modelling&nbsp;business&nbsp;processes&nbsp;using&nbsp;BPMN&nbsp;2.0.</li><li>Experience&nbsp;working&nbsp;with&nbsp;no-code&nbsp;or&nbsp;low-code&nbsp;platforms&nbsp;or&nbsp;business&nbsp;rules&nbsp;management&nbsp;systems.</li><li>Experience&nbsp;contributing&nbsp;to&nbsp;solution&nbsp;design&nbsp;and&nbsp;requirements&nbsp;definition.</li><li>Strong&nbsp;stakeholder&nbsp;communication&nbsp;and&nbsp;collaboration&nbsp;skills.</li><li>Understanding&nbsp;of&nbsp;project&nbsp;management&nbsp;fundamentals,&nbsp;including&nbsp;scope&nbsp;management,&nbsp;dependencies,&nbsp;risks,&nbsp;and&nbsp;timelines</li><li>Fluent&nbsp;in&nbsp;English.</li></ul>Nice&nbsp;to&nbsp;Have<ul><li>Experience&nbsp;in&nbsp;banking&nbsp;systems&nbsp;or&nbsp;Loan&nbsp;Origination&nbsp;Systems.</li><li>Experience&nbsp;working&nbsp;with&nbsp;REST&nbsp;APIs&nbsp;(JSON,&nbsp;XML).</li><li>Understanding&nbsp;of&nbsp;front-end&nbsp;technologies&nbsp;(HTML,&nbsp;CSS,&nbsp;JavaScript,&nbsp;Angular).</li><li>Experience&nbsp;working&nbsp;in&nbsp;Agile&nbsp;environments&nbsp;(Scrum&nbsp;or&nbsp;Kanban).</li><li>Familiarity&nbsp;with&nbsp;Jira,&nbsp;Azure&nbsp;DevOps&nbsp;or&nbsp;similar&nbsp;lifecycle&nbsp;management&nbsp;tools.</li><li>Availability&nbsp;to&nbsp;travel&nbsp;abroad.</li></ul>Benefits:As&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;we&nbsp;celebrate&nbsp;diversity&nbsp;and&nbsp;are&nbsp;committed&nbsp;to&nbsp;creating&nbsp;an&nbsp;inclusive&nbsp;environment&nbsp;for&nbsp;all&nbsp;employees. Our&nbsp;company&nbsp;is&nbsp;people&nbsp;&nbsp;centric&nbsp;and&nbsp;offers&nbsp;personalized&nbsp;benefits&nbsp;to&nbsp;each&nbsp;employee:<ul><li>We&nbsp;want&nbsp;you&nbsp;to&nbsp;be&nbsp;well&nbsp;compensated&nbsp;for&nbsp;what&nbsp;you&nbsp;bring&nbsp;in,&nbsp;so&nbsp;we&nbsp;offer&nbsp;an&nbsp;attractive&nbsp;salary&nbsp;package</li><li>Your&nbsp;health&nbsp;matters&nbsp;to&nbsp;us,&nbsp;so&nbsp;all&nbsp;colleagues&nbsp;have&nbsp;a&nbsp;private&nbsp;health&nbsp;insurance&nbsp;plan&nbsp;from&nbsp;day&nbsp;one</li><li>We&nbsp;are&nbsp;excited&nbsp;for&nbsp;challenges,&nbsp;so&nbsp;you&nbsp;are&nbsp;invited&nbsp;to&nbsp;take&nbsp;part&nbsp;in&nbsp;exciting&nbsp;projects</li><li>We&nbsp;never&nbsp;stop&nbsp;learning&nbsp;and&nbsp;evolving!&nbsp;You&nbsp;will&nbsp;have&nbsp;your&nbsp;own&nbsp;mentor&nbsp;and&nbsp;training&nbsp;program&nbsp;to&nbsp;help&nbsp;you&nbsp;develop&nbsp;in&nbsp;a&nbsp;company</li><li>We&nbsp;love&nbsp;the&nbsp;Relational&nbsp;vibes&nbsp;so&nbsp;we&nbsp;gather&nbsp;on&nbsp;smaller&nbsp;and&nbsp;bigger&nbsp;occasions&nbsp;to&nbsp;celebrate&nbsp;good&nbsp;times&nbsp;together!</li></ul>

Senior Business Analyst

What You’ll Do Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.During a Typical Day, You’ll· Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects· Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.· Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed· Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes· Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancyWhat You Bring to the Role&nbsp;· Associate degree, technical school, or equivalent work experience· Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action· Engage and support your team while focusing on the overall team performance in a dynamic environment· Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members· Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.· Comfortable with computer systemsWhat You Can Expect&nbsp;· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) .Visit https://mybenefits.ttec.com/ for more information.

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