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Join Shopify as a Technical Account Manager (TAM) and be the primary technical contact for our enterprise merchants in EMEA. In this role, you'll simplify complex environments and take actionable steps to support these merchants, leveraging your extensive knowledge and customer-facing skills. Act as a critical bridge between Shopify and our enterprise merchants, driving product adoption and innovation. You'll work with some of the most influential companies worldwide, helping them harness the power of Shopify to transform their business.Key Responsibilities:<ul><li>Provide strategic technical guidance to merchants, enhancing application health and aligning with business roadmaps.</li><li>Develop and maintain close relationships with merchants, increasing adoption and utilization of Shopify products.</li><li>Lead discussions with senior merchant leadership on technical strategy and incident management.</li><li>Deliver real-time support during high-stakes events and manage cross-functional project timelines.</li><li>Own the technical relationship with strategic clients, advocating for merchant needs to influence the product roadmap.</li><li>Design solutions and demonstrate the platform’s value to technical and non-technical clients.</li><li>Anticipate merchant needs, transitioning from reactive to proactive service delivery.</li><li>Manage on-site engagements, conduct technical health reviews, and support critical launches.</li></ul>Qualifications:<ul><li>Experience in Account Management, Solutions Engineering, or Technical Support, with a background in ecommerce, IT services, sales, consulting, or project management.</li><li>Proven track record working with commerce customers in D2C, Retail, or B2B.</li><li>Solid understanding of technical strategy for commerce businesses.</li><li>Strong communication and project management skills, adept at working with cross-functional teams.</li><li>Ability to travel for customer on-site visits (15-25%).</li><li>Technical proficiency in Observe/Splunk queries, GitHub, SQL/BigQuery, web technologies (HTML, CSS), HTTP Protocol, DNS/Domains, SSL provisioning, RESTful APIs, GraphQL, and JSON/XML.</li><li>Knowledge of Liquid and familiarity with development lifecycles and version control systems (git/Github).</li><li>Experience with Bugsnag and Observe dashboards and understanding of Shopify platform for decision-making.</li></ul>

Technical Account Manager, Enterprise EMEA

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Manager, SDR, SMB | DACH

The Manager, Sales Development Representative is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth across a defined segment or product. This role oversees the design and execution of prospecting strategies, ensures consistent lead quality, and drives operational excellence across outbound and inbound motions. It also plays a key role in developing team capabilities, optimizing workflows, and ensuring a strong handoff to downstream commercial teams.<h2>Responsibilities</h2><ul><li>Hire, onboard, and develop a high-performing team of SDRs, fostering a culture of accountability, continuous learning, and high engagement.</li><li>Set clear goals and performance expectations aligned to pipeline generation, conversion metrics, and meeting targets.</li><li>Build and implement scalable outbound and/or inbound sales development playbooks, cadences, processes, and best practices.</li><li>Monitor team performance and pipeline health; analyze data to identify trends, challenges, and opportunities for improvement.</li><li>Partner closely with sales, marketing, and operations teams to align messaging, ensure smooth lead handoff, and optimize funnel conversion.</li><li>Drive consistent execution of prospecting activities, ensuring adherence to quality standards and effective communication with potential customers.</li><li>Provide ongoing coaching, feedback, and skill development through regular 1:1s, role plays, call reviews, and team training sessions.</li><li>Identify process improvements to increase SDR efficiency, productivity, and operational scalability.</li><li>Motivate the team through recognition, incentives, and transparent communication of expectations and results.</li><li>Maintain accurate reporting of SDR activity, pipeline creation, and team performance in CRM and engagement tools.</li><li>Support career path development and succession planning for SDRs.</li></ul><h2>Qualifications</h2><ul><li>3+ years of experience in sales or sales leadership, ideally within SDR, BDR, or pipeline-focused functions.</li><li>Proven success leading or scaling SDR teams in fast-paced, high-growth environments.</li><li>Strong ability to design and implement outbound and/or inbound sales development playbooks, cadences, and prospecting frameworks.</li><li>Demonstrated experience using data and analytics to drive decisions, improve performance, and identify areas of opportunity.</li><li>Excellent coaching, mentoring, and talent development skills.</li><li>Strong communication and interpersonal skills, able to influence across teams and collaborate effectively.</li><li>Highly organized, proactive, and able to operate independently while managing multiple priorities.</li><li>Experience with CRM and sales engagement tools (e.g., Salesforce, Outreach, HubSpot) preferred.</li><li>Ability to motivate and inspire SDRs to consistently meet and exceed performance targets.</li><li>Comfortable working in dynamic environments with evolving processes and priorities.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>Apply for this Job

Manager, SDR, Deel IT | UKI

Manager, Account Executive is responsible for leading a high-performing team of Account Executives focused on driving sales growth for a defined segment or product. This role oversees team performance, supports professional development, and ensures consistent execution across the full sales cycle. It is essential for delivering strong revenue results, improving sales effectiveness, and supporting overall commercial strategy.Responsibilities<ul><li>Hire, coach, and develop a team of Account Executives, ensuring strong performance, clear expectations, and continuous skill growth.</li><li>Drive revenue growth by ensuring the team consistently identifies, develops, and closes opportunities for new business and/or account expansion.</li><li>Conduct regular 1:1s, forecast reviews, and strategy sessions to support effective planning, execution, and territory management.</li><li>Build and implement scalable sales processes and playbooks to support predictable, repeatable execution across the team.</li><li>Monitor sales pipeline, activity levels, and forecasts, proactively addressing risks and adjusting strategy as needed.</li><li>Support team members as a player-coach by joining key opportunities and modeling effective sales practices.</li><li>Partner cross-functionally with internal teams to enable smooth handoffs, strong customer engagement, and alignment on priorities.</li><li>Analyze performance trends and KPIs to provide insights and recommendations for improvement.</li><li>Ensure strong operational discipline, including accurate CRM hygiene, reporting, and forecasting.</li><li>Lead initiatives to improve sales processes, team efficiency, and customer experience.</li><li>Meet or exceed monthly and yearly team revenue targets.</li></ul>Qualifications<ul><li>Demonstrated experience leading and developing Account Executives in a B2B sales environment.</li><li>Strong track record of achieving sales targets and driving results through others.</li><li>Ability to coach sellers through complex sales cycles and strategic account planning.</li><li>Strong analytical capabilities with experience using data to guide decisions, assess performance, and forecast outcomes.</li><li>Ability to communicate complex information in a clear and effective manner.</li><li>Experience building scalable processes, playbooks, and operating rhythms for sales teams.</li><li>Strong collaboration skills with the ability to influence cross-functional stakeholders.</li><li>Organized, proactive, and adaptable, with the ability to manage multiple priorities in a fast-paced environment.</li><li>Commitment to fostering a high-performance, high-accountability culture.</li></ul><ul><li>Organized, proactive, and adaptable, with the ability to manage competing priorities effectively.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Manager, Account Executive Expansion, SMB | UK&I

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native fluency in Arabic</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, SMB | MENA

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development.</li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Mid-Market | Nordics

The Sales Development Representative plays a critical role in driving top-of-funnel growth across a defined segment or product. This role is responsible for identifying, engaging, and qualifying prospective customers through inbound and outbound prospecting. By uncovering client needs, educating prospects, and generating qualified opportunities, the SDR directly contributes to pipeline development and overall revenue performance. The position requires strong communication skills, curiosity, and the ability to operate in a fast-paced, high-growth environment. Responsibilities<ul><li>Generate new business opportunities through inbound and outbound prospecting, including email, phone, social channels, events, and campaigns.</li><li>Identify, research, and qualify prospective clients by understanding their needs, challenges, and readiness to engage with sales.</li><li>Create and execute outreach sequences, including personalized email campaigns and cold-calling to map and penetrate accounts.</li><li>Engage existing customers as needed to identify cross-sell or expansion opportunities across a defined segment or product (as applicable to the team).</li><li>Educate and nurture leads to progress them toward a qualified meeting or next step in the buyer journey.</li><li>Maintain accurate and up-to-date lead and activity data in CRM and sales engagement tools.</li><li>Collaborate with Account Executives to ensure smooth and effective handoff of qualified opportunities.</li><li>Partner with Sales, Marketing, and other teams to continuously refine lead-generation processes, messaging, and workflow improvements.</li><li>Achieve or exceed monthly and quarterly targets for qualified meetings, Sales Qualified Opportunities, and pipeline contribution.</li><li>Participate in ongoing training, coaching, and skill development. </li></ul>Qualifications<ul><li>Experience in a sales development, business development, or outbound commercial role (experience level may vary depending on team needs).</li><li>Native in Norwegian language.</li><li>Strong communication and interpersonal skills, with the ability to engage prospects across multiple channels.</li><li>Ability to work effectively in a fast-paced, dynamic, and remote-friendly environment.</li><li>Highly organized, self-motivated, and able to manage multiple priorities and outreach activities simultaneously.</li><li>Proven track record of meeting or exceeding activity and pipeline-generation targets.</li><li>Comfortable working autonomously, taking initiative, and sourcing solutions independently.</li><li>Experience with CRM systems and sales engagement tools is a plus.</li><li>Entrepreneurial mindset with a strong growth orientation; adaptable to changes in process, product, or market focus.</li><li>Strong written communication skills, including the ability to craft compelling outreach messages and campaign sequences.</li><li>Experience in HR tech, fintech, or high-growth startup environments is beneficial but not required.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Enterprise | Nordics

Reporting to Market Demand Planning Manager, the Market Demand Planner is responsible for the Demand Planning&nbsp;process.WHAT YOU WILL DO:•Co-creates the long-range plan and annual BP from channel perspective, aligning the channel vision based on relevant customer, shopper insights and local channel understanding•Contributes to the identification of long-term country big bets and translates marketing activity calendar into specific channel actions, having channel activity calendar as an output•Manages disciplined execution of channels’ calendar by ensuring alignment with sales calendars•Partners with all marketing teams to explore regional specific opportunities and plans and integrate in the annual channel activity calendar and DME master plan for the country•Owns risk assessment and designs contingency planning for related channel programs by ensuring zero business impact•Defines 360 look of success channel KBIS and responsibility for results delivery•Tracks performance of channel programs and proposes on going corrective actions if needed•Identifies opportunities in existing channel execution for reducing costs and wastage•Demand planning reporting, forecast accuracy root cause analysis, product aging tracking and controlARE THESE YOUR SECRET INGREDIENTS?•I&nbsp;have strong communication and interpersonal skills•I have&nbsp;experience&nbsp;in program/project management•I am results oriented•I have strong project management skills and problem-solving skills•I have customer-centric mindset•University degree, preferably in areas of Business Administration, Mathematics, Statistics or related fields•At least 2 years of experience in Commercial, Logistics, Planning departments•Proficient with ERP systems•Very good computer &amp; MS Office skills with strong knowledge of MS Excel, MS Access; VBA knowledge will be considered&nbsp;&nbsp;as an asset•Advanced English language&nbsp;skillsOUR&nbsp;DE&amp;I STATEMENT/COMMITMENT:Our goal is to create the right environment in which all our employees will feel that they belong to a big family and will have the opportunity to be inspired and develop continuously. At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

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