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The SAP Product Configuration Lead - Treasury and Banking is responsible for translating complex business requirements into scalable, high-quality SAP solutions. The role leads/configure solution design, system configuration, and specification development in close collaboration with architects, developers, and business stakeholders to deliver end-to-end solutions aligned with enterprise standards. The position ensures solution stability, maintainability, regulatory compliance, and data integrity across integrated SAP landscapes, leveraging deep functional and cross-module expertise.YOUR KEY RESPONSIBILITIES:• Translate treasury and banking requirements into functional/technical specifications documentation and effort estimation, promoting process simplification and standardization in collaboration with solution architects.• Ensure alignment of functional and technical requirements across workstreams to support overall business objectives, actively participating in stakeholder workshops to define required capabilities.• Configure S/4HANA Treasury components (Cash Management, Bank Account Management (BAM), In-House Cash..) and 3rd party add-ons/integrated components, ensuring adherence to approved design and architecture principles.• Lead cross-module integrations between treasury and SAP modules resolving integration issues.• Design, validate, and oversee interfaces, coordinate testing, and drive resolution of interface defects.• Ensure governance and consistency of master data (bank accounts, signatories, house banks, counterparties, instruments) and transactional data quality.• Share knowledge and provide guidance to team members, foster learning and capability building.• Plan and execute unit testing, integration testing, and user acceptance testing (UAT), ensuring solution readiness for production.• Provide training, guidance, and functional support to key users and business stakeholders to enable successful adoption.ARE THESE YOUR SECRET INGREDIENTS?• 5+ years SAP S/4HANA Treasury and Banking configuration experience.• Strong capability to analyse complex business requirements and translate them into effective, scalable SAP solutions.• Extensive experience in SAP configuration collaboration and customization for Treasury and Banking delivering solutions aligned with business and operational needs.• Proven expertise in business process mapping, analysis, and optimization for treasury and banking.• Solid track record across the full SAP project lifecycle with (business, functional and technical) design, build, testing, and go-live support.• Deep understanding of integration touchpoints between SAP S/4HANA modules and 3rd party add-ons.• Strong proficiency in producing high-quality business, functional, and technical documentation.• University degree in a relevant area or equivalent work experience.• English language proficiencyABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

SAP Product Configuration Lead (Treasury and Banking)

We are looking for anAREA SALES MANAGERto join our team&nbsp;at Oinofyta, Viotia, focused on driving sales growth and expanding our market share&nbsp;globally.&nbsp;&nbsp;As a Sales Area Manager, your primary responsibility will be to drive sales within a designated geographic area, focusing on both existing and potential customers. You will work closely with the Sales Team and report directly to the Sales Director, contributing to the company's continued success by meeting and exceeding sales targets.&nbsp;Responsibilities<ul><li>Identify and target potential customers and partnerships that reach across multiple channels and geographic areas.</li><li>Build and maintain strong customer relationships, understanding their needs and providing product solutions.</li><li>Effectively communicate the value of our products and close sales deals.</li><li>Stay informed about market trends, competitor activities, and customer preferences.</li><li>Provide insights and recommendations to the Sales Director based on market analysis.</li><li>Address customer inquiries, concerns, and technical questions promptly and professionally.</li><li>Organize &amp; attend trade exhibitions, conferences and meetings with clients overseas.</li><li>Collaborate with the customer support team to ensure exceptional customer service.</li><li>Ensures coordination with Marketing department to monitor initiatives for the company.</li><li>Maintain accurate records of sales activities, customer interactions, and sales forecasts.</li><li>Provide regular sales reports and updates to the Sales Director.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Engineering, Business Administration, Marketing or other related field</li><li>Excellent command of English &amp; German language, both verbally and written</li><li>Two to three years of&nbsp;proven professional experience in similar position in international industrial sales</li><li>Willing to travel</li></ul>&nbsp;Skills<ul><li>Excellent communication, presentation, interpersonal and negotiation skills</li><li>Project management, organization and results orientation mindset</li><li>Ability to work independently and as part of a team</li><li>Business acumen with strong focus in goals’ achievement</li><li>Multi-tasking and ability to work under tight deadlines</li></ul>&nbsp;Benefits<ul><li>Competitive compensation package and a wide range of benefits</li><li>Continuous training</li></ul>&nbsp;

AREA SALES MANAGER (2407)

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

ELVALHALCOR - Copper &amp; Alloys Extrusion Division&nbsp;is searching for a dedicated and detail-orientedPROCESS &amp; MANUFACTURING ENGINEERwith a strong technical background and deep understanding of industrial processes, to optimize production and drive continuous improvement, in order to join our Industrial Engineering team in Oinofyta, Voiotia, Greece.&nbsp;Role DescriptionKey Responsibilities: • Define, document, and uphold process standards (Centerlines, SOPs, OPLs). • Identify and eliminate losses using structured problem-solving and rapid changeover techniques. • Lead data-driven process optimization projects to improve productivity, quality, and safety. • Support automation and digital transformation initiatives (traceability, Industry 4.0 tools, analytics). • Manage new product industrial trials and support seamless production integration. • Provide technical support for production challenges, claims, and continuous improvement. • Coach and train operators and engineers in process standards and best practices. • Collaborate with maintenance and production teams to sustain equipment reliability. • Drive capital projects, including process or equipment upgrades.&nbsp;Requirements:• Master’s degree in Mechanical, Manufacturing, or similar Engineering field. • 3–5 years of hands-on experience in a manufacturing engineering context. • Experience in metal/metallurgy or extrusion environments is an asset. • Strong analytical, problem-solving, and critical thinking skills. • Familiarity with Lean manufacturing / Six Sigma will be considered a plus. • Proactive, collaborative, and capable of coaching and engaging teams. • Fluent in English—both written and spoken.&nbsp;The Company Offers:• A hands-on role in a modern, forward-focused manufacturing environment. • Opportunities for career growth and personal development. • Continuous training in advanced manufacturing methodologies. • Participation in impactful projects (automation, digitalization, product innovation). • A competitive salary and benefits package, including additional insurance.

PROCESS & MANUFACTURING ENGINEER (3365)

Our Client is seeking a highly skilled, hands-on Senior DevOps Engineer to serve as the Department Head for their core infrastructure and software delivery platforms. This role requires a seasoned engineer who bridges the gap between software development and operational reality, possessing deep expertise in managing hybrid environments that span both modern cloud infrastructure and complex on-premises deployments. You will be the primary architectural owner for automating their delivery ecosystem, responsible for designing and implementing resilient, secure infrastructure-as-code solutions and managing the build lifecycles for mission-critical and Enterprise applications.Key Responsibilities• Department Head Role &amp; Strategic Ownership: Set technical for the Software Delivery department (IaC,CI/CD, configuration management, deployment artifacts) and manage personnel. • Commissioning Strategy: Turn client requirements into production-ready configuration bundles. • Product Validation Authority: Establish end-to-end validation standards ,guaranteeing that all delivered environments meet production level performance, compliance and flawless delivery. • Service Lifecycle Design Ownership: You are responsible for ensuring that standardized, automated procedures for future updates, security patching, and reliable backup/restore mechanisms and well established networking (VPN, routing, LB, firewall) are delivered as part of the initial build. • Java Ecosystem Pipeline Leadership: Manage artifact repositories and automating the deployment of JAR/WAR files across varied runtime environments. • Data Layer Provisioning &amp; Management: Define and implement automation strategies for provisioning, configuring, and managing databases in various environments. • Technical Mentorship &amp; Escalation: Serve as the primary technical escalation point, provide mentoring to mid-level and junior engineers, fostering a culture of engineering excellence and rigorous automation standards.Qualifications • Education: Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field. • Experience: Minimum of 5+ years of hands-on technical experience in DevOps or Systems Engineering, with at least 2+ years in a technical leadership or senior role guiding infrastructure decisions. • Core Technology Mastery: Expert proficiency in Infrastructure-as-Code (Terraform and Ansible preferred). Strong, proven administration skills in both Linux (RHEL/Ubuntu) and Windows Server environments. • Proactive Product Health: Expertise on monitoring, logging, and alerting systems (Prometheus, Grafana, ELK) to maintain service health. • Java Build Expertise: Hands-on experience managing the service lifecycle of complex Java applications (Java 11 or newer), including deep familiarity with JVM ecosystem tools and CI/CD integration (e.g., Jenkins, GitLab CI). • Hybrid Environment Experience: Demonstrated experience managing infrastructure across both public cloud platforms (AWS/Azure) and on- premises data centers (VMware/Bare Metal). Understanding the networking complexities of hybrid connectivity is essential. • Database &amp; Scripting: Experience with automated provisioning and configuration of relational and/or NoSQL databases. Strong scripting abilities in Python, Bash, or PowerShell. • Soft Skills: Proven ability to lead technical initiatives, translate complex requirements into executable infrastructure plans, and effectively mentor engineering teams in best practices.Benefits PackageThey are committed to investing in the well-being, professional growth, and overall satisfaction of their team members. As part of their benefits package, they offer:• Hybrid Working: Exploring a hybrid work approach could provide flexibility and improved work-life balance, with the understanding that arrangements will be evaluated and adjusted as needed to align with organizational priorities and team needs. • Performance Bonus: Receive a performance-based bonus calculated as a percentage of your annual salary, rewarding your contributions and success. • Private Health Insurance: Comprehensive private health insurance coverage to safeguard your health and peace of mind. • Learning &amp; Development Budget: Access a dedicated budget for online courses, certifications, and professional development programs to support your continuous learning journey. • Vouchers &amp; Discounts: Enjoy vouchers for essential goods, services, and recreational activities to enhance your lifestyle. • Multifaceted Knowledge &amp; Internal Training: Take part in internal training programs designed to provide a holistic understanding of their business and industry. They emphasize cross-functional learning to empower you with diverse skills and knowledge.&nbsp;

Senior DevOps Engineer

Intellectica is seeking a Business Development Manager, on behalf of its client, a pioneering maritime technology company that is transforming the global shipping industry through advanced AI and data-driven solutions, with a presence across Europe and Asia. As part of their continued expansion in Greece, they are seeking a dynamic and driven Business Development Manager to lead enterprise sales efforts in the region. This role reports directly into the commercial leadership team and offers the opportunity to work with cutting-edge technology, engage with top-tier maritime organisations, and contribute to the digital evolution of a traditionally complex industry.Key activities and responsibilities of this role include:<ul><li>Drive strategic growth by owning the full enterprise sales cycle in Greece — from identifying high-potential targets to closing multi-stakeholder deals</li><li>Generate new business opportunities through proactive outreach, remote client meetings, and industry networking, building a robust pipeline of maritime innovators</li><li>Engage deeply with prospects to understand operational challenges and position tailored solutions from the company’s AI-powered optimisation platform</li><li>Prepare and deliver persuasive sales presentations, proposals, and commercial offers that address client requirements and highlight solution value</li><li>Coordinate closely with technical teams (product, engineering, data science) to ensure client requirements are translated into actionable solutions and delivered effectively</li><li>Build long-term relationships with decision-makers across operational and executive levels, acting as a trusted advisor throughout the sales journey</li><li>Feed market intelligence back into internal teams to help shape product development, commercial strategy, and go-to-market priorities</li><li>Monitoring industry trends, competitor activity, and market conditions to adjust sales strategies accordingly</li><li>Represent the company externally at industry events, conferences, and within key account networks to elevate brand visibility and thought leadership</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Business or a related field; Academic background in engineering, computer science, or a related technical field is a strong advantage</li><li>2–3 years of experience in B2B sales, ideally in maritime technology, robotics, or deep tech environments</li><li>Proven ability to develop new business and expand an existing client base</li><li>Proven success in managing long and complex sales cycles (up to 12 months) involving multiple stakeholders</li><li>Experience selling complex or technical products, with the ability to translate technical value into business impact</li><li>Familiarity with SaaS business models and digital transformation in industrial sectors</li><li>Fluency in English is required; additional languages are a plus</li></ul>Core competencies of a successful candidate:<ul><li>Exceptional communication and interpersonal skills</li><li>Highly motivated and target driven</li><li>Strong understanding of sales techniques and effective problem-solving abilities</li><li>Demonstrated discretion, reliability, and professionalism</li><li>Customer-centric mindset, with a strong focus on results</li><li>Problem solving skills with the ability to identify challenges and contribute to solutions within a team</li></ul>The company offers:<ul><li>Competitive remuneration package&nbsp;including skill- and experience-based salary, commission structure, and eligibility for additional employee benefits</li><li>Private health insurance&nbsp;and mental health support through therapist access</li><li>Paid leave options&nbsp;including study, emergency, and medical leave</li><li>Learning &amp; development support&nbsp;with access to online courses, seminars, conferences, and workshops</li><li>Team building experiences&nbsp;such as team outings, events, and paid trips to meet colleagues in other offices</li><li>Remote flexibility&nbsp;with a modern office in central Athens and full remote options for candidates based outside the city</li></ul>

Business Development Manager int-0394

Everllence Hellas Ltd. is looking for an&nbsp;Account Manager for our offices in Piraeus.The Account Manager duty is to handle and to be responsible for a specific number of customer accounts in the Greek territory and will promote product and service portfolio for all Strategic Business Units represented by&nbsp;Everllence Hellas.Your responsibilities include<ul><li>Developing and implementing strategic plans for assigned accounts, in line with company objectives, to grow revenue in a profitable and sustainable way both short and long term.</li><li>Organize meetings, presentations and demonstrations to Business customers promoting epic services.</li><li>Promoting and Selling Diesel Engine Components, Upgrade Systems, Academy courses, technical service and similar packages</li><li>Prepare and provide required sales documentation and promotional material to customers.</li><li>Coordinating with functional groups and different levels of employees throughout the global organization to effectively and professionally achieve results</li><li>Meeting annual sales targets plus other Key performance indicators</li><li>Following up on sales quotations, negotiating and visiting customers based on a weekly plan and company processes</li><li>Closely liaising with ship owner and vessel management companies, handling their questions and disputes, and providing technical support in coordination with technical department</li><li>Resolving conflicts and providing solutions to customers in a timely manner</li><li>Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.</li><li>Conduct all sales activities with the highest degree of professionalism and integrity.</li><li>Assist in structuring business channel’s strategy and recommend ideas to enhance market competitiveness.</li><li>Identification of new business opportunities through market analysis and customer feedback</li><li>Identifying and developing prospect opportunities for the complete portfolio of products and services</li></ul>You can help us with these qualifications<ul><li>University degree in Marine or Mechanical Engineering</li><li>Minimum 5 years of Sales experience, preferably in Maritime industry or multinational company therefore Strong customer-focus and sales-driven</li><li>Knowledge of diesel engine(s)&nbsp;</li><li>Strong interpersonal, communication, influencing and negotiation skills</li><li>Autonomy and proactiveness capacity</li><li>Good analysis and problem-solving capacity</li><li>Good team work and corporation skills</li><li>Master or Business Management Degree will be considered an asset</li><li>Excellent knowledge of MS Office applications</li><li>Excellent command of English language, oral and written</li></ul>Benefits &amp; Learning OpportunitiesWe offer you a fun and challenging job in a driven and exciting environment. We are a team that have a corporate culture and a flexible working environment. Everllence offers great opportunities to develop and grow on a professional and personal level.

Account Manager

The purpose of the job is to provide customer, administrative and logistic support to the Tech Service organization maintaining an excellent customer relationship. The role is primarily responsible for managing medical device records, service contract set-up and invoicing, administrative support to Field Service Engineers and logistic support for spare parts shipments. You will apply technical knowledge, follow procedures, and make decisions to ensure efficient operations and excellent customer satisfaction with products and service.The key responsibilities of this role will include:Responsible for providing service operations support to field service teams in the areas of triggering &amp; tracking:<ul><li>Prompt, efficient, and cost effective response to customer needs</li><li>Products and installed base records update</li><li>Service contract documentation (creation, set-up, invoicing)</li><li>New/ installed/ demo equipment installations and servicing (admin. support)</li><li>Service case management in CRM &amp; SAP systems (review, closing, invoicing)</li><li>Preventive Maintenance &amp; Retrofit planning and on-time completion</li><li>Spare parts orders, parts stock maintenance and timely returns</li><li>Optimal quality performance of the service processes including test equipment use, calibration process, documentation processes, controlled document process etc.</li></ul>And also :<ul><li>Follow procedures with decision-making authority, requiring job-related training, attention to detail, and reliability</li><li>Apply technical knowledge to perform tasks and support project goals effectively</li><li>Handle specific technical tasks, supporting operations and contributing to efficiency within defined procedures</li><li>Adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs)</li><li>Maintain accurate and complete documentation, ensuring rigorous quality control</li><li>Complete all required training and meet individual job requirements</li><li>Contribute to the overall compliance of the organization by committing to continuous improvement and adherence to regulatory requirements</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>College Level qualification or equivalent.</li><li>Up to 2 years of work experience, ideally in an administrative role</li><li>Experience in the pharmaceutical or healthcare industry would be considered an asset.</li><li>Experience with SAP and CRM systems is an advantage.</li><li>Strong organizational skills and attention to detail and data integrity.</li><li>Communication Skills (oral &amp; written)</li><li>Prioritizing tasks efficiently and productively and managing time well</li><li>Adaptability/Flexibility: Highly adaptable / flexible – ability to react and respond positively to changing conditions, priorities and workload</li><li>Fluent communication skills both in Greek and in English.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint)</li></ul>

Operations Support Associate

We are hiring a Channel Management &amp; Strategy Expert to design, refine, and optimize how Nexi Greece sells across direct, indirect, and digital acquisition routes.This is a senior strategy and design role; you will not manage day-to-day sales teams, but you will shape the entire channel architecture to ensure we grow profitably, efficiently, and in line with merchant needs.You will be the internal architect of our commercial engine, working closely with stakeholders from Sales &amp; Alternative Channels Management, Product &amp; Marketing, Pricing &amp; CVM teams while also connecting with peers in other Nexi Group countries to share and adopt best practices.&nbsp;Key Responsibilities1. Channel Strategy &amp; Design<ul><li>Design Nexi’s channel mix across direct sales, alternative partners, retail branches, and digital channels</li><li>Define the role, target segments, and KPIs for each route to market</li><li>Build scalable go-to-market models tailored to merchant needs and channel economics</li><li>Prioritize and roadmap new channel opportunities (e.g., digital onboarding, referral ecosystems)</li></ul>2. Cross-Functional LeadershipPartner with:<ul><li>Head of Product &amp; Marketing to align go-to-market by product type</li><li>Head of Pricing &amp; CVM to calibrate incentives and margin performance by channel</li><li>Alternative Channels Manager to scale or refine partner programs</li><li>Sales Leads to test, validate, and implement channel improvements</li><li>Influence senior stakeholders with data and commercial logic</li></ul>3. Channel Performance Optimization<ul><li>Analyze channel-level performance (conversion, churn, ARPU, cost-to-serve)</li><li>Identify cannibalization, overlap, or gaps in merchant acquisition</li><li>Recommend tactical and strategic actions to improve channel effectiveness</li></ul>4. Execution Support &amp; Enablement<ul><li>Collaborate with sales enablement teams to roll out channel playbooks, lead routing models, training tools</li><li>Support pilots or launches of new channel types with business cases and frameworks</li><li>Monitor pilot results and refine implementation</li></ul>Profile<ol><li>Experience</li></ol><ul><li>8+ years in channel management, go-to-market strategy, or commercial design</li><li>Proven experience in multi-channel sales ecosystems (payments, telco, SaaS, fintech, banking, or retail)</li><li>Strong commercial acumen and analytical skills; can build a P&amp;L model or evaluate ROI scenarios</li><li>Experience working across matrixed organizations or pan-European environments is a plus</li></ul><ol><li>Skills &amp; Mindset</li></ol><ul><li>Strategic thinker with operational sensibility; can zoom out and dive in</li><li>Excellent stakeholder management and ability to influence without authority</li><li>Comfortable with ambiguity, change, and driving structured growth</li><li>Fluent in Greek and English (written and spoken)</li></ul>What’s in it for You?<ul><li>Attractive salary and a competitive benefits package&nbsp;to reward your expertise and contributions&nbsp;</li><li>Tech equipment:&nbsp;Get the tools you need to succeed, including the latest technology to support your work</li><li>Join an international team:&nbsp;Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment&nbsp;</li><li>Grow and develop:&nbsp;Gain hands-on experience and structured training through our&nbsp;PayTech University, designed to accelerate your career and help you reach your full potential</li><li>Work Your Way:&nbsp;Embrace a&nbsp;Hybrid Working Model&nbsp;that offers flexibility and balance between office and remote work</li><li>Stay Healthy, Feel Supported: Comprehensive&nbsp;Medical Plan&nbsp;(Life &amp; Health Insurance) plus an&nbsp;Annual Health Check-Up&nbsp;to keep you at your best.</li><li>Support That Cares:&nbsp;Access to our&nbsp;Company Blood Bank, because we believe in taking care of each other.&nbsp;</li><li>Daily Comforts:&nbsp;Receive&nbsp;Ticket Restaurant Vouchers&nbsp;to make your lunch breaks more enjoyable. Enjoy free coffee on premises.</li><li>Connect &amp; Celebrate:&nbsp;Join us for&nbsp;Corporate Events&nbsp;that foster team spirit, celebrate achievements, and make work fun.</li></ul>&nbsp;

Channel Management & Strategy Expert

We are looking for a Sales Manager to join our Client Travel team in Athens and reach / overachieve our targets for new and existing business. Your daily routine will include looking for prospects that will fit our target accounts and mastering your outreach strategies to sky rocket conversion rate (you will be equipped with a sales engagement platform).&nbsp;As we drive growth at an incredible pace, we hire driven talents who enjoy freedom in choosing how to redefine success and pushing our boundaries.YOURDAILYADVENTURESWILLINCLUDE:<ul><li>Our Sales team is the engine that steers new customer acquisition and engagement across Europe: our salespeople can do it all from prospecting to acquisition. They conquer markets with a value based solution oriented approach and use their know-how to grow our customer base at environmentally friendly rocket speed 🚀</li><li>This role is predominantly field based and you will be meeting clients face to face to make them fall in love with our solution. You will run the onboarding process to make sure Freenow’s technology helps our clients in their day to day business.&nbsp;</li><li>Be involved in product improvements and work on marketing strategies&nbsp;</li><li>Last but not least you will manage your portfolio of existing clients including relationship meetings, look for cross and upsell opportunities as well as monitor their booking behaviour closely.&nbsp;</li></ul>TOBESUCCESSFULINTHISROLE:<ul><li>2+ years of sales experience with proven track record of reaching / overachieving sales targets (knowledge of hospitality industry desirable but not a must)</li><li>Love being on the move</li><li>Understand how your activities are impacting your sales quota</li><li>You can make data driven decisions</li><li>Enjoy speaking and meeting new people and you know how to engage with them</li><li>Relish getting to know your customers to then collaborate with internal teams to improve our products for them</li><li>Use coaching opportunities and self reflection to master your sales skills</li><li>Fluent with Greek and you have at least B2 English level</li></ul>BENEFITS&amp;PERKSINANUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;&nbsp;Plus more local benefits depending on your work location!

Client Travel Sales
Manager

Are you a Counter Manager in fast moving sector with strong retail &amp; people leadership skills and a proven track record? Are you ready to work with the fastest growing cosmetics brand in the world?&nbsp;If YES is the answer, these will be some key milestones of your day-to-day “working life”:&nbsp;The Counter Manager will be based in NYX PM Counter, and shall be employed on a full time basis. The most important goal of the Counter Manager is to motivate and inspire the entire team to achieve the store productivity goals! The role’s most fascinating part is described below:&nbsp;<ul><li>Assumes overall responsibility of the counter.</li><li>Demonstrates desired behaviors for staff including a passion for beauty and self-expression, driving sales, handling difficult and/or complicated sales, cash management, inventory control and follow up with customers.</li><li>Ensure company standards are met for store and associate appearance at all times. Enforces all company policies and procedures, including health, safety, and security.</li><li>Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions.</li><li>Prioritizes, plans, and adjusts schedules as necessary to maximize sales: is responsible for the staff planning.</li><li>Hires to the needs of the business, actively helping the Area Sales Manager to recruit to ensure open positions are filled quickly.</li><li>Coaches team in the moment, providing consistent and constructive feedback. Manages and assesses staff performance through consistent feedback, coaching, development plans, and performance appraisals.&nbsp;</li><li>Ensures staff is trained and knowledgeable in beauty, product, customer service, merchandising and operations: Counter Manager is in charge of the training of team.</li><li>Regularly communicates with Area Sales Manager to discuss strengths, opportunities, and trends in business.</li><li>Identifies opportunities to drive traffic into the store through community and/or industry events.</li><li>Creates customer loyalty and creates and maintains relationships with community</li><li>Participate cross functionally with the company’s plans and programs as a strategic partner, with a perspective of the impact on people.</li><li>Builds the necessary network with makeup schools and other professionals, in order to build the pro community in the local area.</li><li>Follows local events and identifies opportunities for collaboration.&nbsp;&nbsp;</li></ul>&nbsp;&nbsp;WE ARE LOOKING FOR:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3-5 years of professional experience in the management of a retail store, preferably with a heavy customer traffic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A proven people management and leadership track record·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A first degree in management or in a related area of study would be an asset!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent use of MS Word and Excel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The excellent command of the English language is a must·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;A strategic line of thought and a solid business understanding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to solve independently moderate to complex issues that may come up·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Flexible and showing initiative with a minimum guidance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent planning and organizational skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Passion for beauty!&nbsp;

NYX PM Counter Manager

Hellenic Cables S.A. is seeking a Warehouse &amp; Distribution Supervisor &nbsp;to join our Plant in Eleonas.&nbsp;Role Description<ul><li>Oversee warehouse operations to ensure peak&nbsp;efficiency and customer satisfaction&nbsp;as primary goal&nbsp;by supervising, organizing,&nbsp;training warehouse employees&nbsp;and maintaining the safe,&nbsp;smooth and&nbsp;consistent flow of goods in and out of the facility</li><li>Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service</li><li>Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages</li><li>Implement and optimize automated and computerized systems to enhance operational efficiency and accuracy</li><li>Maintain up-to-date stock control systems and ensure inventory records are accurate and reliable</li><li>Generate and analyze regular reports and statistics on a daily, weekly and monthly basis</li><li>Enforce health, safety, hygiene, and security standards to ensure a compliant and safe working environment</li><li>Maintain a strong understanding of company policies and vision, ensuring warehouse operations align with and support broader organizational goals</li></ul>Qualifications<ul><li>BS in Supply Chain Management, Logistics or Business Administration</li><li>Proven work experience as a Warehouse/ Logistics Supervisor</li><li>Familiar with SAP</li><li>Familiar with Warehouse Management Systems</li><li>Familiar with Transportation Management System</li><li>Advanced use of MS Office – strong in Excel</li><li>Strong knowledge of warehousing Key Performance Indicators (KPIs)</li><li>Leadership skills</li><li>Excellent verbal and written communication skills</li><li>Excellent Command of English Language</li><li>Team-oriented mindset with a proactive and collaborative approach to work</li><li>Exceptional organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders</li><li>Strong attention to detail and accuracy</li><li>Initiative, resourcefulness and flexibility, with the ability to make quick decisions in a fast-paced environment</li></ul>

WAREHOUSE & DISTRIBUTION SUPERVISOR (3454)

As a Service Delivery Manager – Betting Systems, you’ll be at the heart of our Sportsbook technology operations. Your mission? To lead the planning, development, and support of IT solutions and network assets that power our betting platforms. You’ll orchestrate internal and external teams, ensuring seamless collaboration between business stakeholders, vendors, and developers to deliver projects accurately, efficiently, and on time.&nbsp;Your day to day will include:• &nbsp; &nbsp;Contributing to team budget planning and ensuring its effective execution • &nbsp; &nbsp;Ensuring business needs are clearly understood and translated into technical specifications (SoW) for effective solution development • &nbsp; &nbsp;Mapping and proposing the prioritization of projects, new developments, upgrades or change requests, setting up the overall plan and budget and allocating resources • &nbsp; &nbsp;Coordinating cross-functional teams (IT, vendors, business owners) to deliver high-quality, cost-efficient solutions aligned with business goals • &nbsp; &nbsp;Overseeing testing, UAT, and production releases to ensure functionality and minimize business disruption • &nbsp; &nbsp;Monitor operational efficiency of solutions, manage troubleshooting, and ensure SLA compliance • &nbsp; &nbsp;Identifying risks and areas for improvement in systems and equipment, proposing mitigation actions and upgrades • &nbsp; &nbsp;Managing and coaching team members to support skill development and goal achievement • &nbsp; &nbsp;Promoting collaboration across delivery units to optimize resource utilization and align product roadmaps.&nbsp;What you need to succeed • &nbsp; &nbsp;BSc in Computer Science, Information Systems, or equivalent; MSc in a relevant field is a plus • &nbsp; &nbsp;8+ years of experience in IT project management and solution development • &nbsp; &nbsp;Proven track record in coordinating large-scale projects and managing budgets • &nbsp; &nbsp;Consulting experience in IT or Business within the private sector • &nbsp; &nbsp;Hands-on experience in solution development and testing • &nbsp; &nbsp;Familiarity with Agile methodologies and principles • &nbsp; &nbsp;Preferable knowledge of Sportsbook Solutions • &nbsp; &nbsp;Excellent project management, analytical, and problem-solving skills • &nbsp; &nbsp;High attention to detail, accuracy, and a methodical approach • &nbsp; &nbsp;People management and team leadership skills • &nbsp; &nbsp;Strong collaboration skills and ability to engage stakeholders at all levels&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Service Delivery Manager-Betting Systems (3726)

As a Scrum Master you will work day-to-day with cross-functional Scrum Teams and organizations’ stakeholders. You will bring your experience, fresh ideas and creative thinking to support and foster the positive evolution of their practices. You will focus on guiding them towards continuously improving the way they work to achieve team and organization’s goals.Responsibilities:<ul><li>Be a Scrum master for 1-2 scrum team(s) with a focus on coaching the team(s) towards self-organization and continuous improvement</li><li>Facilitate Scrum events, discussions and decision making</li><li>Assist the product owner(s) with creating and maintaining a healthy and ordered and product backlog</li><li>Improve transparency and create information radiators. Maintain relevant metrics that help the team see how they are doing</li><li>Reach out to the larger company network for impediment removal</li><li>Enable cross-team coordination. Take responsibility for managing dependencies between your team(s) and third parties</li><li>Train and coach stakeholders and middle management, to embrace and enable Agility</li><li>Strengthen the presence of Accenture as an Agile center of excellence</li><li>Participate and contribute to the Accenture Agile Community</li></ul>show lessQualificationsWHO WE´RE LOOKING FOR?<ul><li>BSc Degree in Technology, Business, or other related studies</li><li>Min 2 years of working Experience as a Scrum Master or Product Owner</li><li>People-focused; Empathetic, courageous, open and energetic with a natural tendency to improve others.</li><li>A strong communicator with advanced organizational skills.</li><li>Greek language is a must</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Be part in the biggest agile practice in Greece.</li><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>Our new innovative mobile App, Enter Accenture Greece for Android or iOS devices is here! Once you apply for the role and your application is successful, you will receive a notification to download the app and will be able to log in by using your personalized credentials to begin the recruiting process and track your application.To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website www.accenture.com/gr-en/.The safety and well-being of our candidates and employees remain our priority. Please note that the recruitment process for opportunities in Accenture Greece

Scrum Master - Athens

Responsible to produce foods within designated area and preparation of dishes in accordance with the stipulated recipes or instructions from Senior Kitchen staff as per menu requirements. Maintain a high standard of production, quality, presentation and cleanliness laid down by the Executive Chef.&nbsp;Key Duties and Responsibilities&nbsp;<ul><li>Ensure that all preparation, production, dishes, specialized menu items are prepared on time and to the standard required by the Executive Chef.</li><li>Maintain consistent flavor and presentation in conjunction with menu concept. Enhance the reputation of the outlet under the guidance of the Sous and Executive Chefs.</li><li>Allocate work to subordinates, observing their working methods and productivity. Assist them and coordinate with senior staff to provide subordinates with the necessary on the job training showing new or better techniques.</li><li>Maintain a daily kitchen shift that will ensure all areas of responsibility are covered, including a consistently clean and orderly workplace.</li><li>Ensure that all aspects of food handling, preparation, service and storage of all ingredients is to the relevant legislation. This is to include the correct labelling for cooked foods, temperature control of raw and cooked ingredients, correct storage of trolley items and handling of prepared foods prior to service periods.</li><li>Seek advice, guidance and assistance regarding any unresolved problems pertaining to food, equipment, staff and stores from senior chefs and production staff.</li><li>Ensure that all produce, dry goods and other ingredients issued by stores or suppliers are received to the required standard. You are to seek clarity on any food items that do not meet the minimum standards as laid down by senior chefs.</li><li>Ensure that all equipment is fully operational and effective for use in the production of food items and to report any malfunctions to the maintenance department. This includes all areas of your work area, floors, walls, air conditioning, electrical, water and operating machinery and equipment.&nbsp;</li><li>Make the guests dining experience a memorable one by participating in restaurant and food service activities as required and fulfilling guest requests to the best of your ability.</li><li>To ensure that all Food Safety standards – HACCP / DIVERSEY or else &nbsp; are followed to the fullest.</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li></ul>Skills, Experience &amp; Educational Requirements&nbsp;<ul><li>A qualification in professional cookery or similar from a recognized training institute. &nbsp;</li><li>A minimum of 1 year experience in a high-end restaurant, hotel or cruise ship environment.</li><li>Good knowledge of English</li><li>Knowledge of the highest standards and quality production, preparation and presentation within your specialized area.</li><li>Knowledge of the highest standards of hygiene practices as laid down by health and safety regulations as well as international catering standards.&nbsp;</li></ul>&nbsp;

Demi Chef De Partie Pastry, Season 2026 Opportunities | One&Only Aesthesis, Athens 18460

The Sr R&amp;D Compliance Officer will report to the R&amp;D Compliance Manager and will be responsible for documenting and monitoring the implementation of the Quality Assurance System, with the aim of ensuring product quality and achieving the objectives of the Department. The role requires strong coordination and communication skills with both internal departments and external partners/suppliers, ensuring compliance with applicable regulatory requirements (GMP, ISO, etc.).The position includes responsibilities covering the entire R&amp;D Department (Analytical/Formulation, CMC), as it will support both manufacturing sites (Pikermi &amp; Keratea).&nbsp;Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp; Drafting, reviewing, and revising procedures and SOPs related to the Department·&nbsp;&nbsp;&nbsp;&nbsp; Participation in the implementation of new systems and programs (or projects) related to product quality·&nbsp;&nbsp;&nbsp;&nbsp; Management of deviations and change controls·&nbsp;&nbsp;&nbsp;&nbsp; Preparation, issuance, and monitoring of the implementation/execution of corrective and/or preventive action plans (CAPAs)·&nbsp;&nbsp;&nbsp;&nbsp; Coordination and documentation of Cleaning Validation studies·&nbsp;&nbsp;&nbsp;&nbsp; Implementation of the personnel training process·&nbsp;&nbsp;&nbsp;&nbsp; Monitoring the implementation of the Validation Master Plan·&nbsp;&nbsp;&nbsp;&nbsp; Audit preparation and conducting internal audits·&nbsp;&nbsp;&nbsp;&nbsp; Submission of proposals to improve the Department’s operations·&nbsp;&nbsp;&nbsp;&nbsp; Collaboration with involved departments for the implementation of the Quality Management System (QMS) procedures·&nbsp;&nbsp;&nbsp;&nbsp; Responsibility for compliance with Health and Safety rules, in accordance with applicable legislation&nbsp;Technical Skills:·&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of &nbsp;GMP's, Health and Safety requirements·&nbsp;&nbsp;&nbsp;&nbsp; Ability to write and review Procedures / Policies / Files / Instructions / Certificates / Protocols·&nbsp;&nbsp;&nbsp;&nbsp; Languages·&nbsp;&nbsp;&nbsp;&nbsp; Software Tools (Microsoft, QMS)·&nbsp;&nbsp;&nbsp;&nbsp; Audit Management Skills&nbsp;Required Qualifications/:·&nbsp;&nbsp;&nbsp;&nbsp; University Degree in Chemistry, Pharmacy, or in a relevant scientific discipline·&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years of experience in a similar role·&nbsp;&nbsp;&nbsp;&nbsp; Fluent in English and Greek·&nbsp;&nbsp;&nbsp;&nbsp; Advanced computer skills (PC literacy)·&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and time-management skills·&nbsp;&nbsp;&nbsp;&nbsp; Team spirit and effective communication skills·&nbsp;&nbsp;&nbsp;&nbsp; Strong sense of responsibility with excellent attention to detail·&nbsp;&nbsp;&nbsp;&nbsp; FDA/ Anvisa experience will be considered as an asset

Senior R&D Compliance Officer

At Wolt, we're on a mission to deliver exceptional service experiences globally. Our Global Workforce Management (WFM) team is at the heart of this mission, ensuring we can meet customer needs swiftly and efficiently, no matter where they are. We're looking for a Global Intraday Lead to join our team and drive a unified, global approach to real-time WFM across more than 30 countries.In this high-impact role, you'll be instrumental in shaping how we monitor, manage, and react in real-time. You'll coordinate with over 120 shift leads, establishing standardized processes, tools, and playbooks to maximize service levels and ensure we can recover quickly from any unexpected incidents. Your work will be critical to our success, and you'll collaborate closely with regional WFM leads, global planning teams, and real-time coordinators. You'll also be supported by a robust analytics and product team, ensuring you have the tools and insights you need to succeed.What you’ll be doingDay-to-day in this role you’ll:<ul><li>Monitor and manage real-time performance across 30+ countries to ensure service levels are consistently met</li><li>Act as the primary escalation point for real-time issues requiring global oversight</li><li>Develop and maintain global intraday playbooks, including standardised alerts, thresholds, queue priority strategies, and prescriptive actions</li><li>Define and implement weekly planning frameworks and daily monitoring protocols.</li><li>Create and maintain incident management playbooks to guide speedy responses to outages, service disruptions, and other crises</li><li>Define escalation protocols and provide real-time support to mitigate and recover from incidents</li><li>Train and mentor shift leads and intraday coordinators on best practices and new methodologies</li><li>Conduct intraday governance sessions to review performance and drive continuous improvement</li><li>Partner with analytics and product teams to ensure dashboards, live monitoring tools, and reporting systems support desired outcomes</li><li>Establish governance frameworks, ensuring alignment across regions and consistent execution</li><li>Leverage data to drive decisions and identify trends, opportunities, and areas of improvement</li><li>Establish feedback mechanisms to ensure key real-time observations are integrated into scheduling and planning processes, addressing root causes and solving problems upstream</li><li>Set up observation and coordination mechanisms to enhance teamwork and operational consistency</li></ul>Our humble expectations<ul><li>Extensive experience in workforce management, particularly in intraday or real-time operations at a global scale</li><li>Strong leadership skills with a proven ability to influence and align diverse teams across multiple regions</li><li>Strategic thinker with a deep understanding of WFM tools, metrics, and methodologies</li><li>Excellent problem-solving skills, especially in high-pressure situations</li><li>Data-driven approach with proficiency in BI tools, dashboards, and reporting systems</li><li>Fluency in English</li><li>Outstanding communication and stakeholder management skills</li></ul>

Workforce Management Global Intraday Lead

Site Reliability Engineer (SRE) for Integrated Order Management (IOM) is responsible for maintaining and improving the reliability, availability, performance, and scalability of the IOM platform and provided services. This includes designing, implementing, and maintaining the infrastructure, tools, and processes necessary to support the platform operations. The SRE will work closely with development and operation teams, from the core IOM platform based on SAP S/4 Order To Cash (OTC, former SD) as well as cross-platform ones, covering various sales order entry channels and integrations, to ensure that the platform is scalable, secure, and highly available. SRE will also be responsible for monitoring the platform, identifying and resolving complex issues, and implementing improvements to prevent future incidents. The SRE will be expected to have a strong understanding of the SAP S/4 OTC configuration and systems operations, experienced with highly-integrated order management landscapes, DevOps practices, and cloud infrastructure with a focus on automating operations and resolving complex technical challenges.YOUR KEY RESPONSIBILITIES:• Availability &amp; Performance Monitoring:o Monitor product systems health, availability, and performance to ensure services meet defined service-level objectives (SLOs) and service-level agreements (SLAs).Work on system reliability engineering by designing and implementing system that is resilient, fault-tolerant, and capable of withstanding both expected and unexpected failures.o Proactively identify, troubleshoot, and resolve issues affecting the stability of the platform and its integrations.o Implement and maintain monitoring and alerting systems to provide visibility on performance, application health, and user experience.o Leverage observability tools (e.g., Azure Monitor, Application Insights, Power Platform Monitor, Dynatrace) to enhance real-time visibility.• Problem Management &amp; Root Cause Analysis:o Lead troubleshooting efforts for complex issues (problems), diagnose root causes, and drive improvements to prevent recurrence in collaboration with Development teams and Product Mgr. partners. Ensure proactive management of alerts and participation in crisis management teams as requiredo Perform root cause analyses with the relevant Development &amp; Operations teams to identify and resolve recurring issues, documenting findings, and driving systemic changes to prevent future failures. Lead post-incident reviews to document learnings and work with teams to implement long-term fixes.• Automation &amp; Continuous Improvement:o Implement processes and practices that continuously improve the reliability, performance, and scalability of the system.o Develop &amp; maintain automations for repetitive tasks to increase efficiency, reduce manual effort, and improve response times.o Collaborate with DevOps teams ensuring that releases follow testing and quality assurance standards.o Ensure the platform can scale efficiently, meet growing user demand, and plan for future capacity needs.• Collaboration &amp; Cross-Functional Coordination:o Collaborate with product development teams, cloud operations, integration, and other platform teams to define reliability requirements and prioritize improvement initiatives.o Partner with the security team to implement best practices and maintain compliance within the environment.o Provide training and support to team members and users on incident response protocols, monitoring tools, and troubleshooting techniques.o Share insights and best practices with other SREs to foster knowledge sharing and improve reliability across the organization.Work with SRE Manager and other Platform SREs, SIAM (Service &amp; Integration Management) team, and the SRE Community of Practice to leverage synergies and share best practices to ensure Operational Excellence.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.• 5+ years of experience in Site Reliability Engineering, DevOps, or IT operations with a focus on application reliability and observability.• 3+ years of experience with SAP S/4 OTC/SD and D365 CRM, and order management interfaces within B2B or B2C preferably in the FMCG industry, including understanding its architecture, configuration, and integrations.• Hands-on experience with systems monitoring, alerting, and observability tools, especially within the Microsoft ecosystem (e.g., xx-xx-xx).• Strong knowledge of cloud infrastructure, data structures and algorithms• Experience with SAP TMS, Azure DevOps CD/CI Pipelines (ALM)• Excellent troubleshooting and problem-solving skills, with a focus on improving long-term reliability and efficiency.• Strong communication and collaboration skills, with the ability to work effectively across cross-functional teams. Fluent in written and verbal English• Detail-oriented and capable of managing multiple priorities in a fast-paced environment.• English proficiency

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